ChannelPro SMB Forum 2021: New England (Boston)

Sep 2nd, 2021

Boston Marriott Newton

This will be a full-day event and feature presentations from some of the top SMB resellers and managed service providers in the country, sharing their insights on the hottest tech solutions in the SMB marketplace today. You MUST attend!

Check out our sponsors for this event.

Main Group

Event Details

Our Hybrid events feature an in-person event with an online simulcast.
Includes best-in-class educational sessions and best practices, plus time for networking and for attendees to engage with sponsors about their solutions
If feasible, an in-person event will be hosted in each city. Regional attendees and sponsors will be present, and the event will be live streamed to our online event platform to engage with a broader audience and those attendees and sponsors that prefer a virtual event experience.
This event will be delivered online even if the regional in-person portion of the event is not feasible. Virtual event platform includes interactive booths, live video-chats and networking opps

Sessions & Networking

September 2nd

Session: Secrets to Bigger Cloud Margins

Margins on cloud services, according to conventional wisdom, are always and permanently slim. Meet three channel pros proving that stereotype wrong.

Presenters:

Jamison West, Corey Kirkendoll, Lisa Shorr

Session: Peer to Peer: Serving the New Normal Customer

Channel pros who not only survived last year’s recession but continued to thrive are those who figured out how to serve customers well in a time of changed needs and expectations. Two top-performing MSPs share tips on how to engage with, sell to, and protect today’s SMBs.

Presenters:

Juan Fernandez, Peter Melby

Session: Stump the Sales Pro

You’ve got questions. He’s got answers. Get real-time, real-world advice on your thorniest sales and marketing challenges from our guest sales master.

Presenters:

Mike Schmidtmann

Session: Principles of Zero-Trust Security

Everyone says a zero-trust strategy is the only way to secure work-from-home environments and everything else. What does that mean in practice though? Our panel of security experts will provide practical, concrete advice on building a zero-trust architecture.

Presenters:

Rebecca Herold, Bruce McCully, Michael O'Hara

Session: The Channel Pro’s Strategic Roadmap to Success

An expert look at the tools and techniques market-leading growth MSPs use to bring the strategy in their business plan to life.

Presenters:

Manuel Palachuk

ChannelPro SMB Forum 2021: New England (Boston) Sponsor Award Winners

Titanium

Platinum

Sapphire

Premier Gold

Gold

Silver

Bronze

Lunch

Cocktail Reception Host

Media Partner

Location Info

2345 Commonwealth Avenue Newton, MA 02466

Boston Marriott Newton
2345 Commonwealth Avenue
Newton, MA 02466
(800) 228-9290

$159.00 Single/Double
Cutoff Date: 08/20/2021

To Make your Reservation.....
Book directly within the ChannelPro SMB Forum group room block by calling (617) 969-1000. Be sure to reference the ChannelPro SMB Forum group when you make your reservation to receive the discounted room rate. You can also make your reservation online at this link.

For hotel details as well as transporation options and driving directions please click HERE.

Boston has a host of things to do and see while you're here to attend ChannelPro, click HERE to see a full list of options.

Agenda

Event Time Zone:

US Eastern (UTC-05:00)

Wednesday, September 1st
Time	Activity
7:00pm to 9:00pm	Cocktail Reception

Thursday, September 2nd
Time	Activity
7:30am to 8:00am	Breakfast, Registration, and Networking
8:00am to 8:15am	Opening Remarks and Peer Introductions
8:15am to 8:55am	Session: Secrets to Bigger Cloud Margins
8:55am to 9:20am	Titanium Sponsor Keynote: Dell Expert Network
9:20am to 9:30am	Gold Sponsor Presentation: PC Matic
9:30am to 9:45am	Premier Gold Sponsor Presentation: The 20
9:45am to 9:55am	Gold Sponsor Presentation: Webroot
9:55am to 10:05am	Gold Sponsor Presentation: ConnectMeVoice
10:05am to 10:45am	Session: Peer to Peer: Serving the New Normal Customer
10:45am to 10:55am	Break
10:55am to 11:10am	Premier Gold Sponsor Presentation: Huntress
11:10am to 11:30am	Platinum Sponsor Presentation: ThreatLocker
11:30am to 11:40am	Gold Sponsor Presentation: Cytracom
11:40am to 12:00pm	Sapphire Sponsor Presentation: Datto
12:00pm to 12:15pm	Premier Gold Sponsor Presentation: WatchGuard
12:15pm to 1:45pm	Lunch and Expo Hall
1:45pm to 2:15am	Session: Stump the Sales Pro
2:15pm to 2:25pm	Gold Sponsor Presentation: Acronis
2:25pm to 2:35pm	Gold Sponsor Presentation: GreenLink Networks
2:35pm to 2:55pm	Platinum Sponsor Presentation: N-able
2:55pm to 3:05pm	Gold Sponsor Presentation: Ingram Micro
3:05pm to 3:15pm	Gold Sponsor Presentation: Graphus
3:15pm to 3:25pm	Gold Sponsor Presentation: Tech Data Security
3:25pm to 3:35pm	Break
3:35pm to 4:15pm	Session: Principles of Zero-Trust Security
4:15pm to 4:45pm	Silver Sponsor Panel: What's Next? Planning for Post-COVID IT, Part 1
4:45pm to 4:55pm	Gold Sponsor Presentation: ConnectWise
4:55pm to 5:05pm	Gold Sponsor Presentation: Sophos
5:05pm to 5:40pm	Silver Sponsor Panel: What's Next? Planning for Post-COVID IT, Part 2
5:40pm to 5:50pm	Award Voting
5:50pm to 6:30pm	Session: The Channel Pro’s Strategic Roadmap to Success
6:30pm to 6:35pm	Closing Remarks, Awards, and Prize Giveaways!

Presenters

Session Speakers

Bruce McCully

Bruce McCully is the chief security officer for Galactic Advisors. Bruce helps MSPs take the guesswork out of security so their businesses can grow. He is the authority on that spot where cybersecurity and operations intersect. Bruce believes no one should have to lose sleep wondering if their systems are vulnerable to breaches. Why... more

Corey Kirkendoll

Corey Kirkendoll, President and CEO of 5K Technical Services, heads a leading Managed Service Provider (MSP) serving SMBs in North Texas. With over 30 years of experience in Information Services and technology, Corey held pivotal roles at IBM, Cisco Systems, Dell, EMC, and VMware. Recognized for expertise in IT and Cyber Security, Corey's... more

Jamison West

Jamison West is a strategic coach with ConnectStrat. James has been a serial entrepreneur for 25 years. He built Arterian (formerly JWCS), an MSP that he grew from a one-man shop to 40 staff through both organic growth and the acquisition of four other IT services companies. He went on to co-found three SaaS companies including Teamatics,... more

Juan Fernandez

Juan Fernandez AKA The Chief Encouragement Officer has been invested in improving process and procedure, and empowering individuals to be successful while delivering business outcomes via technology his whole career. He is an early-stage investor in software startups as well asco-founder and CEO of the MSP Growth Coalition that has built a... more

Lisa Shorr

Lisa Shorr owns two successful businesses: Shorr Success and Secure Future Tech Solutions. Certified in Advanced Image Consulting and Corporate Consultancy, Lisa has spent more than 26 years in the sales, marketing, personal branding, and cybersecurity arena. Using her proprietary “Shorr-to-Shine System,” she has coached hundreds of businesses... more

Manuel Palachuk

Manuel brings an infectious energy, inspiring audiences to embrace meaningful change with takeaways for resolute action. Manuel has run several successful companies, mentored many more, and spoken to audiences around the world. He helps organizations pull back the curtain to reveal the potentially toxic, rotting culture they've cultivated, and... more

Michael O'Hara

Michael O'Hara is owner and principal consultant of MEDSEC Privacy Consulting. He has spent 30 years in the information security and technology industry. As a CISSP, Michael is a thought leader and has made it his life’s mission to spread awareness about cyberthreats to business and laypeople alike. Michael embodies the concept of threat x... more

Mike Schmidtmann

Mike Schmidtmann has led information technology sales teams for more than 20 years. He currently works with solution providers across the United States on sales recruiting, new business development, and profit growth.Mike currently leads Trans4mers, a peer group for sales vice presidents and sales managers in the IT industry. Members consistently... more

Peter Melby

Peter Melby is the CEO of Denver-based MSP, Greystone Technology, a six-time Inc. 5000 honoree and a six-time Top Workplace winner. Peter has been named one of Colorado's Top 25 CEOs, 40 Under 40, and a ChannelPro 20/20 visionary. His leadership at Greystone has led to 17 consecutive years of growth and consistent recognition for market innovation... more

Rebecca Herold

Rebecca Herold has over 30 years of security and privacy experience. She is founder of The Privacy Professor Consultancy (2004) and of Privacy & Security Brainiacs SaaS services (2021). Rebecca has built compliance programs for hundreds of clients; co-authored NIST catalogs NISTIR 7628, NISTIR 8259, SP 800-213, NISTIR 8425, and TN 2066; and... more

Sponsor Speakers

Trent Bowman

Trent Bowman, solutions engineer at ThreatLocker, served in the United States Navy, achieving the rank of Petty Officer 2nd Class and was recognized with the Good Conduct Medal. During his time in the U.S. Navy, Trent was a network engineer/technical project manager and a digital network exploitation analyst, consecutively. Trent is highly... more

Tom Wesolowski

Tom Wesolowski is a senior account executive at Ingram Micro, responsible for growing all aspects of a customer’s business. In the strategic planning role, the AE develops a strategy and executes plans to meet the customer's needs by interfacing with the many available team members. He works with clients on creative financing, integration services... more

Tim Conkle

Tim Conkle holds over 30 years of entrepreneurial success in the Information Technology and Services sector. As a leading voice in the Managed IT Service Provider space, Tim is dedicated to developing simple, solid IT solutions for SMB clients and MSPs (Managed Service Providers) across the nation. His notoriously energetic nature, along with his... more

Sean Lardo

Sean Lardo is vice president of partner development at OITVOIP, where he uses strategic marketing, innovative sales solutions, and marketing best practices to ensure our partners’ success. A decorated military veteran, Sean was honorably discharged in 2003 after nine years of service. Since then, he’s held multiple high-level positions in service... more

Scott Devens

Scott Devens is Untangle’s chief executive officer and a member of the board of directors. Scott brings more than 25 years of executive leadership from the security, data integration/middleware, and storage industries. Prior to joining Untangle, Scott held various senior executive roles with Core Security, Courion, Talend, IONA Technologies, and... more

Scott Barlow

Scott Barlow is vice president, global MSP, at Sophos, a leader in network and endpoint security products, services, and technologies. He oversees all MSP strategy, business direction, and sales worldwide, with an emphasis on building revenue, marketing programs, and relationships with partners. Prior to Sophos, he was vice president of sales and... more

Sanjeev NC

Sanjeev NC is product manager at SuperOps.ai. He started his career in the IT service desk and moved over to process consulting where he led award-winning ITSM tool implementations. He was also a highly commended finalist for Young ITSM Professional of the year in itSMF UK’s annual awards. Sanjeev is currently on a mission to build tools that make... more

Rui Lopes

Rui Lopes is a senior technical evangelist at WatchGuard Technologies. Previously, he spent 15 years working for Panda Security, heading up the pre-sales engineering department in North America. A cybersecurity expert with extensive industry knowledge, he’s passionate about solving complex technical challenges for customers and educating them on... more

Paul Roatta

Paul Roatta is a Certified Information Systems Security Professional (CISSP) and serves as a strategic enterprise consultant in security solution sales at Tech Data. In this role, he is responsible for growing the sales of cybersecurity solutions through the Tech Data partner ecosystem. His unique experience as the owner of a leading MSP for many... more

Noah Sessions

As vice president of marketing for Cytracom, Noah Sessions focuses on empowering the nationwide channel partner network to engage end customers with UCaaS. Noah has over 25 years of high-tech experience across a broad range of industries and companies. From early and mid-stage startups to established, global companies, he has led businesses to... more

Miles Walker

Miles Walker joined the Graphus team in 2020 after 15 years insales/marketing and account management in London and Toronto. He is now based in Vancouver where his professional career started in radio at 104.9 XFM after studying Marketing/Sales and International Business at Capilano University. When Miles is not playing basketball, traveling,... more

Mike Adler

Michael Adler brings the N-able team over 20 years of experience building software platforms and solutions for customers of all sizes and running large-scale product teams. As the chief technology and product officer, Michael is responsible for the global technology and product organization. In the past, he held executive leadership positions at... more

Matthew Picarazzi

Matt Picarazzi is an account executive with Huntress who lives in Trumbull, Conn. Before working at Huntress, Matt spent time in sales at both Datto and Inbay Ltd. For years, he's helped SMBs gain the appropriate tools they need to successfully run their businesses and now specializes in helping them improve their cybersecurity tools.

Larry Meador

Larry Meador is the channel manager of GreenLink Networks, a channel-only business VoIP services company. Larry is a veteran of both the retail and the reseller/MSP channels. From a retail perspective, Larry has experience on “both sides of the table,” having managed a $100 million computer peripherals category for a national retailer and then... more

Kyle Chandler

Kyle Chandler is senior channel manager for AppRiver. As someone who has held various sales roles at AppRiver, Kyle knows how to deliver phenomenal care to partners and customers with the help of AppRiver’s security and productivity solutions. Kyle has worked with both enterprise resellers and SMB partners, and specializes in working 1-on-1 with... more

Joe Cerrone

Joe Cerrone is a channel account manager at Carbonite + Webroot, OpenText Companies. He joined Webroot in 2018 and has been an essential piece in the continued growth ever since. Joe works with his partners to develop a better understanding of the overall threat landscape and demonstrates the key role Webroot plays within malware prevention. His... more

Jerry Clark

Jerry Clark started his career after college repairing the first IBM PC/AT circuit boards. In 1989, he started a computer service/sales business, and in 2004, merged with a copier company. Today, Jerry is the director of cloud sales development for US Signal and helps IT consulting firms, managed service providers, VARs, and integrators nationwide... more

James Clover

James Clover has worked in cybersecurity sales for the past seven years and is currently a partner sales executive at ConnectWise. In this role, he is responsible for working with ConnectWise MSP partners and providing them with cybersecurity solutions that will protect them as well as their clients from the everchanging threats that exist today.... more

Frank Seltzer

Frank Seltzer is the channel chief for ConnectMeVoice, a 100% partner-focused UCaaS provider. A graduate of Penn State University with a degree in cybersecurity, he started in the IT services industry as an intern and served in several roles before assuming his current position. Frank is a third-generation member of ConnectMeVoice, following in... more

Frank Raimondi

Frank is a strategic channel marketing professional who specializes in bringing together organizations to develop strategies and programs producing the highest value for all.With over 30 years of outstanding background in the IT/PC channels, Frank Raimondi utilizes his strong relationships with vendors, distributors, and reseller partners to work... more

Eric Townsend

Eric Townsend is Americas SMB and MSP marketing director for Intel. To compete in the new digital economy, businesses often need to make significant shifts in their business operations and technical infrastructure to deliver on their ever-changing business goals. Many businesses are in the midst of their own digital transformation and are... more

Eric Torres

Eric Torres joined Datto in March 2015 and was recently promoted to director of channel development. Previously, he ran the Datto sales, operations, and business practices for a successful 65-person managed service provider out of Milwaukee, Wisc. There, he was a member of the Datto Advisory Board and had given peer-to-peer presentations at... more

Eric Pinto

Eric Pinto is the director of business development and client services at SOCSoter. Eric has spent the bulk of his career cultivating comprehensive IT solutions and working to better understand the security and compliance needs of SMB clients. Engagement with both end customers and service providers has allowed for a unique perspective on the... more

Ed Bender

Ed Bender is the Eastern regional sales director at Exclusive Networks. He has worked in distribution sales management for over 30 years. Ed has won many awards including Juniper Networks Hero award for providing his channel partners with an exceptional level of service. Ed lives in the Boston area.

Dakota Fitzgerald

As the SYNNEX Stellr cloud and platform strategist, Dakota Fitzgerald came to this role with a background in coding and development and mass communications. She strives to develop new and innovative cloud strategies that provide our resellers with the competitive advantage they need to navigate disruption and thrive in the cloud arena. By... more

Corey Munson

Corey Munson is vice president at PC Matic, maker of a patented globally automated whitelist technology, developed and supported exclusively in the U.S. In his 16 years with PC Matic, Corey has helped lead the company's rapid growth in the consumer markets, introduction into the channel, and continued B2B market expansion. Prior to joining PC... more

Cam Roberson

Cam Roberson has been involved with leading-edge technology and entrepreneurial ventures for more than 30 years and is currently vice president of sales and marketing for Beachhead Solutions. Previously, Cam served as director of marketing there, a role that later grew to include channel development when he led a pivot to leverage managed service... more

Amy Luby

Amy Luby, head of community at Acronis, is a successful leader and entrepreneur in the global IT services channel, with an extensive record of achievement in channel sales program development and recruiting IT solution providers. She has strong technical expertise and domain knowledge in the rapidly evolving global managed, cloud, and security... more

Albert Diaz

Albert Diaz is CEO and product architect at RingLogix. Over the last 20 years, Albert has gained experience in telecom sales, operations, network design, carrier management, and most recently software development. Prior to RingLogix, he was president of 3NG Networks.His hobby, which also happens to be his job, is to design products your customers... more

You are here

ChannelPro SMB Forum 2021: New England (Boston)

Check out our sponsors for this event.

Main Group

Sessions & Networking

September 2nd

Session: Secrets to Bigger Cloud Margins

Session: Peer to Peer: Serving the New Normal Customer

Session: Stump the Sales Pro

Session: Principles of Zero-Trust Security

Session: The Channel Pro’s Strategic Roadmap to Success

ChannelPro SMB Forum 2021: New England (Boston) Sponsor Award Winners

Titanium

Platinum

Sapphire

Premier Gold

Gold

Silver

Bronze

Lunch

Cocktail Reception Host

Media Partner

Session Speakers

Sponsor Speakers