Eric Townsend is Americas SMB and MSP marketing director for Intel. To compete in the new digital economy, businesses often need to make significant shifts in their business operations and technical infrastructure to deliver on their ever-changing business goals. Many businesses are in the midst of their own digital transformation and are dealing with changes to their customer base where the primary customer of tomorrow might not be the top client of today. Eric helps organizations through the process of business transformation (i.e., remote workforce, team resiliency, etc.) to meet the new digital marketplace to compete at a higher level.