Manuel Palachuk

President and Head Coach

Manuel is the coach who will take you to the gym, not just send you there. He believes that small business is the backbone of the world and the service industry in particular is the heart! He has over 30 years of business, management, and training experience in the computer and electronics industries, including owning and managing successful IT and MSP companies. He is the author of the book Getting To The Next Level: A Blueprint for Taking You and Your Business to the Top. Manuel is also the co-author of the Network Migration Workbook, the definitive guide to zero downtime network migrations.

He holds an Associate degree in Electrical Engineering and a Bachelor’s degree in Automated Manufacturing and is an expert of process, systems, and their efficiency. Manuel is driven toward the application of continuous improvement through Agile methodology in all aspects of business. He is most noted for his trademarked training on the Ten Golden Rules of PSA and Working and Tracking Time in Real-time.

Manuel is the premier coach for training your team on the Ten Golden Rules of PSA, Working and Tracking Time in Real-time, and Agile Service Delivery. He is also the original innovator of Business Agile Strategy Execution (BASE), the most powerful methods for managing your business roadmap and strategy and executing on it. When you're ready to get to the next level, get the right coach. Visit ManuelPalachuk.com to find out about all of his methods, offerings, and programs.