Event Schedule

May

22

Sessions for Wednesday, May 22, 2024

12:00 PM

Opening Remarks

Jonathan Browning

Executive Director

The ChannelPro Network

12:05 PM

Why Most MSPs Take a Dangerous Approach to Product Pricing

Learn More

John Kampas

CEO

Empist

Pricing is a double-edged sword. If you aren’t careful, you’ll either alienate potential customers or take unacceptable financial losses. What’s the best approach? Join John Kampas, the founder and CEO of EMPIST, the highly successful Chicago-based MSP, to find out. He’ll discuss the most common pricing traps that tech firms fall into and how to avoid them. He’ll also offer actionable advice that you can start using today to maximize efficiency and profitability. Your opinion matters! We invite you to ask questions as part of this engaging, interactive presentation.

12:35 PM

1:1 Interview with Barracuda MSP

12:45 PM

Practical Tips to Building and Pricing Your Managed Service Offerings

Learn More

Building and pricing managed service offerings is a fine art. It’s important to ensure you build and price your offerings competitively and aligns with prospects’ expectation, all while earning the margins that can help your MSP business grow. Join Jamie Plager as he shares areas you should consider when building and pricing your managed service offerings. Building and setting the price of your services is an ongoing process, there is no bad timing to reevaluating your bundles.

12:55 PM

1:1 Interview with Excel and Flourish

1:00 PM

M365 Training as a Service: Reduce Tickets, Boost Satisfaction & Amplify MRR

Learn More

Join us for a conversation with the founder of Excel & Flourish, to learn more about how M365 end-user training solutions can help your MSP reduce M365-related help desk tickets, increase customer satisfaction and retention, amplify MRR and make you look good without having to do more work. With our white-labeled training and administration of a content library, we are your Training as a Service Client Success partners. You’ll leave with at least 10 different types of training that could be offered and become familiar with the various ways we can help you and help your clients. This is a highly untapped opportunity – tune in!

1:05 PM

Closing Remarks

Sponsors

Barracuda

Excel & Flourish

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About ChannelPro

The ChannelPro Network is a media company providing targeted business and technology information for IT decision makers and channel partners. Via its websites, live events and quarterly special reports, The ChannelPro Network delivers expert opinion, analysis, news, product reviews, and advice for IT decision makers and channel partners. Perspectives from partners, vendors, distributors, and analysts are spotlighted daily.