ChannelPro SMB Forum 2016: DC Metro

Sep 13th, 2016 to Sep 14th, 2016

Westin Washington Dulles

2520 Wasser Terrace

Herndon, VA 20171

Phone:

(703) 793-3366

The DC Metro ChannelPro SMB Forum was a full-day live event and feature presentations from some of the top SMB resellers and managed service providers in the country, sharing their insights on the hottest tech solutions in the SMB marketplace today.

Check out our sponsors for this event.

Main Group

Event Details

Sessions & Networking

Any times shown are subject to change; please check back frequently for updates or changes.
Times below are shown in time.

September 13th

MAX RemoteManagement Academy Classroom Certification Workshop (DC area - September 13)

MAX RemoteManagement Academy Classroom. This is a full-day, no-cost certification workshop for MAX RM partners to get more and the most out of their RMM platform. The MAX Remote Management Academy Classroom is a pair of classroom technical sessions covering the features and concepts of the Remote Management environment. Workshop hours are September 13th 8:30am to 5:30pm and the entire day's activities are at the Westin Washington Dulles (in Herndon, VA). Training session is located at the ChannelPro SMB Forum event. Register for the workshop >

Pre-Day Cocktail Reception Hosted by CompTIA (all are welcome)

September 14th

Breakfast, Registration, and Networking Time

Start your day off right with a hot coffee, breakfast, and a side of relationship building.

Session: Opening Remarks & Peer Introductions

Presenters:

Michael Siggins

Session: Pump Up Your I.T. Managed Service Revenues

I.T. managed services are your key to recurring monthly revenue from your customers. Remote monitoring and management (RMM) and backup and data recovery (BDR) are the most common services to offer your customers – but what services can you add to boost revenue and profits even more? Learn about revenue-boosting managed IT services you should be offering your clients but may not be, from a panel of your peers in the I.T. channel. Topics include next-gen security and encryption, mobile device management, telecom services, hosted VoIP/PBX, SharePoint services and more.

Presenters:

Edward J. Mana, Steve Hall, Ronnie Parisella, Stanley Louissaint

Session: Silver Selfie Shout-out

Presenters:

Michael Siggins

KEYNOTE: Bottom-Line Finance Strengthening Exercises with Gary Pica

Join Gary Pica for our afternoon Keynote Presentation. Many owners of I.T. services and consulting companies have excellent technology skills, but often lack expertise at running and growing a business. Ever wonder what metrics experienced managers use to ensure their businesses are as profitable as possible? Get the answers straight from Gary Pica, a managed services visionary and business coach, in this in-depth, interactive session. Topics include establishing your financial KPIs, analyzing billing performance, daily bill rate, accounts receivable, marketing performance, pricing, and more.

Presenters:

Gary Pica

Session: Cloud Sales and Marketing Fitness Secrets

A high-volume, high-velocity sales pipeline is the key to selling cloud solutions profitably. Let our panel of sales and marketing experts give you practical advice on building one. Our panel discussed the discipline, perseverance, time and money required to build and feed your sales pipeline. Topics include targeting, messaging, I.T. solutions to offer, hiring the right sales staff and more.

Presenters:

Manuel Palachuk, Herman Pool, Mike Schmidtmann, Gary Pica

Session: Cloud Sales and Marketing Peer to Peer

Session: Business Process Optimization Lightning Round!

Business owners and managers often overlook the most critical aspect of achieving growth and profits – optimizing how they run their business to achieve these goals. In this fun, fast-paced session, I.T. channel consultant Manuel Palachuk uses lots of humor and insight to provide you the best, most actionable suggestions for hiring employees, tracking time, setting prices, and more.

Presenters:

Karl Palachuk, Manuel Palachuk

Session: Business Operations Peer to Peer

Get real-world business operations tips from an experienced MSP.

Presenters:

Rayanne Buchianico

Session: Gear Guide: Hardware Tech Trends

Let ChannelPro’s Matt Whitlock take you on tour of the latest trends in SMB hardware while you explore a selection of this year’s hottest new laptops, tablets, and more.

Presenters:

Matt Whitlock

Giveaways and Closing Ceremony

Presenters:

Michael Siggins

ChannelPro SMB Forum 2016: DC Metro Sponsor Award Winners

Platinum

Gold

Silver

Pre-Day

Cocktail Reception Host

Product

Media Partner

Location Info

20171

Westin Washington Dulles
2520 Wasser Terrace
Herndon, VA 20171
(703) 793-3366

Group Rate: $179.00 single/double
Cutoff Date: 8/22/2016

Please dial (703) 793-3366 and reference the ChannelPro room block when booking your room or to book directly within the ChannelPro room block, click HERE

For full driving directions and transportation options, please click HERE

Looking for things to do in the area while attending ChannelPro? Click HERE for a list by distance.

Agenda

Any times shown are subject to change; please check back frequently for updates or changes.
Times below are shown in time.

Tuesday, September 13th
Time	Activity
12:30pm to 9:30pm	MAX RemoteManagement Academy Classroom Certification Workshop (DC area - September 13)
11:00pm to 1:00am	Pre-Day Cocktail Reception Hosted by CompTIA (all are welcome)

Wednesday, September 14th
Time	Activity
11:30am to 12:15pm	Breakfast, Registration, and Networking Time
12:15pm to 12:30pm	Session: Opening Remarks & Peer Introductions
12:30pm to 12:40pm	Gold Presentation - Ingram Micro
12:40pm to 1:30pm	Session: Pump Up Your I.T. Managed Service Revenues
1:30pm to 1:40pm	Gold Presentation - LogicNow
1:40pm to 2:05pm	Platinum Sponsorship Keynote: Hewlett Packard Enterprise \| HP
2:05pm to 2:15pm	Morning Break
2:15pm to 2:25pm	Gold Presentation - MailProtector
2:25pm to 2:35pm	Session: Silver Selfie Shout-out
2:35pm to 3:25pm	KEYNOTE: Bottom-Line Finance Strengthening Exercises with Gary Pica
3:25pm to 3:35pm	Gold Presentation - Datto
3:35pm to 3:45pm	Gold Presentation - Clover Imaging
3:45pm to 4:30pm	Session: Cloud Sales and Marketing Fitness Secrets
4:30pm to 4:50pm	Session: Cloud Sales and Marketing Peer to Peer
4:50pm to 5:00pm	Gold Presentation - Cytracom
5:00pm to 7:00pm	Lunch and Sponsor Showcase
7:00pm to 7:30pm	Gold Presentations - Data Deposit Box, Eaton, StorageCraft
7:30pm to 8:20pm	Session: Business Process Optimization Lightning Round!
8:20pm to 8:40pm	Session: Business Operations Peer to Peer
8:40pm to 8:50pm	Session: Award Voting
8:50pm to 9:30pm	Session: Gear Guide: Hardware Tech Trends
9:30pm	Giveaways and Closing Ceremony

Presenters

Session Speakers

Steve Hall

Steve has over twenty years of experience in technology consulting in the small business arena with a specialization in cloud and information protection. As a college junior, he started a business with a vision of being able to provide affordable solutions and services to other small businesses that would enable them to better compete with the... more

Stanley Louissaint

Stanley Louissaint is the principal and founder of Fluid Designs, a full-service managed service provider in New Jersey, that focuses on the computer, networking, and application needs of businesses. His passion for technology led him to form Fluid Designs in 2001. Under his leadership, Fluid Designs has grown from serving a handful of small... more

Ronnie Parisella

Ronnie Parisella is a senior IT professional with 20-plus years of high-level experience. He has been working in the fixed-fee/managed services space since 2004 when he first deployed ConnectWise and Level Platforms. In his non-entrepreneurial working career, Ronnie was an engineer and project manager for Charles Schwab & Co., the McGraw-Hill... more

Rayanne Buchianico

Rayanne Buchianico is owner and CEO of ABC Solutions in Clearwater, Fla. Rayanne has devoted her career to the technology industry. With over 20 years of working in and around technology, she built many companies to support IT professionals across the globe. As the owner of ABC Solutions, she developed processes for MSPs to focus on profitability... more

Mike Schmidtmann

Mike Schmidtmann has led information technology sales teams for more than 20 years. He currently works with solution providers across the United States on sales recruiting, new business development, and profit growth.Mike currently leads Trans4mers, a peer group for sales vice presidents and sales managers in the IT industry. Members consistently... more

Manuel Palachuk

Manuel Palachuk is the coach who will take you to the gym, not just send you there! He is the author of the book Getting To The Next Level: A Blueprint For Taking You And Your Business To The Top, and he is working on his next book Agile Service Delivery: The Ultimate Secret To Making Work Flow. He has over 30 years of business, management,... more

Karl Palachuk

Karl W. Palachuk has built and sold two successful managed service business in Sacramento, Calif. He is a business coach, and the author of seventeen books. His books include "Managed Services in a Month," "The Network Documentation Workbook," and the 4-volume set, "The Managed Services Operations Manual." In fact, Karl has written and... more

Herman Pool

Herman Pool is a marketing specialist who has helped thousands of IT business owners get new leads and close more deals. He has been voted the top speaker at dozens of industry events and won 27 awards ranging in categories from best marketing service to best customer support. Herman has also been a consultant for Jay Conrad Levinson, the author... more

Gary Pica

Gary Pica is a pioneer in the managed services field. His first MSP, Dynamic Digital Services, was “early to market” in the MSP arena. It quickly became one of the fastest-growing MSPs in the country, with more than 7,000 endpoints under management, generating over $500,000 of monthly recurring revenue.Gary has since launched TruMethods, a... more

Edward J. Mana

Ed Mana is the founder and chief technologist of Technology On Demand, of Yorktown Heights, N.Y. For more than 18 years, Ed and Co. have provided technology services to various vertical markets, specializing in the audio/visual industry. These services include traditional IT services along with Crestron programming of both AV and lighting... more

Michael Siggins

Michael Siggins is the founder and president of The ChannelPro Network. Since March 2007 the network has been providing targeted business and technology information for the IT channel. Via its print and online properties, the network delivers expert opinion, analysis, news, product reviews, and advice vital to business success. Michael is also... more

Matt Whitlock

Matt Whitlock is responsible for the strategic direction and technical content of ChannelProNetwork.com. He brings more than 20 years’ experience working in the technology industry to his reviews, analysis, and general musings about all things gadget and gear. Matt’s decade of experience in online media, community management, and web development... more

Sponsor Speakers

Troy Cheeseman

Troy Cheeseman was president and chief operations officer at Acpana Business Systems Inc. When the company merged with Data Deposit Box, Troy retained his title at the new company.Troy has more than 15 years of information technology and business operations experience in both the public and private sectors. For more than 12 years, he worked for... more

Travis Newton

Travis Newton has been with HPE for four years, two of which have been managing tower servers. As an advocate for the SMB channel he does what he can to ensure HPE ProLiant tower servers give customers an enterprise-level experience from compute to expandability.His favorite football team is the Dallas Cowboys and favorite food is Texas Barbeque.... more

Ted Roller

Ted Roller has over 25 years of experience in the SMB channel, first as a solution provider with Oxford Systems Integration, recognized as a “Fast 50” company by the Dayton Business Journal, then as channel chief of Intronis, a cloud-based BDR company, and as VP of channel development with LogMeIn, Inc. (LOGM, Nasdaq). Roller has been recognized... more

Noah Sessions

As vice president of marketing for Cytracom, Noah Sessions focuses on empowering the nationwide channel partner network to engage end customers with UCaaS. Noah has over 25 years of high-tech experience across a broad range of industries and companies. From early and mid-stage startups to established, global companies, he has led businesses to... more

Michael O'Donnell

Mike O’Donnell is currently Eaton’s Partner Development Manager for Virginia/Maryland/DC territory working with channel partners to help grow sales and drive opportunities in the power category. He has 20+ years of small business IT experience in the DC Metro area focused on the public sector.

Michael DePalma

Michael DePalma is director of business development at Datto. He joined the business development team in February 2016. As a former Datto channel sales executive, Michael worked with existing Datto partners both on a broader scale, through facilitating marketing plans and webinars, and on a client-specific scale, through vetting individual... more

Don Burt

Don Burt is a 25 year channel veteran and is well known for his engaging presentation style. He is equally at home in Enterprise and SMB environments and understands the technical challenges his channel partners face. He brings broad experience in data backup and recovery, storage, communication, cloud, and other technologies to all of his... more

Dave Sobel

Dave Sobel is senior director of marketing for MSP Radio. He is a leading expert on IT and managed services, cloud computing, and virtualization, and is a featured speaker at many industry events. He authored the book Virtualization: Defined, and has served on the executive council for Managed Services and as founding chair for the Mobility... more

Bradley Vespa

Brad serves as sales operations manager for Ingram Micro where he is responsible for the SMB new business development team and their activities related to new customer acquisition, onboarding and education. While in this role, Brad has been involved in driving numerous initiatives to improve the customer experience as they onboard with Ingram... more

Brad Durbin

Brad manages partner programs and initiatives for HP Inc. His responsibilities include defining sales and marketing strategies and promoting partner engagement in the SMB segment for PC and Print categories. Brad has over 20 years working with channel partners in various roles including sales, distribution, and reseller... more

Aldo Spensieri

Aldo Spensieri is the Vice President MPS for Clover Imaging Group. Spensieri has over 30 years of experience in the data products and printer supplies aftermarket industry. He’s spent the last 15 years focused specifically in the cartridge remanufacturing industry. Spensieri has been instrumental in the development and successful... more

Videos

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ChannelPro SMB Forum Washington DC 2016 Silver Sefie Montage

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ChannelPro SMB Forum 2016: DC Metro

Check out our sponsors for this event.

Main Group

Sessions & Networking

September 13th

MAX RemoteManagement Academy Classroom Certification Workshop (DC area - September 13)

Pre-Day Cocktail Reception Hosted by CompTIA (all are welcome)

September 14th

Breakfast, Registration, and Networking Time

Session: Opening Remarks & Peer Introductions

Session: Pump Up Your I.T. Managed Service Revenues

Session: Silver Selfie Shout-out

KEYNOTE: Bottom-Line Finance Strengthening Exercises with Gary Pica

Session: Cloud Sales and Marketing Fitness Secrets

Session: Cloud Sales and Marketing Peer to Peer

Session: Business Process Optimization Lightning Round!

Session: Business Operations Peer to Peer

Session: Gear Guide: Hardware Tech Trends

Giveaways and Closing Ceremony

ChannelPro SMB Forum 2016: DC Metro Sponsor Award Winners

Platinum

Gold

Silver

Pre-Day

Cocktail Reception Host

Product

Media Partner

Session Speakers

Sponsor Speakers

ChannelPro SMB Forum Washington DC 2016 Silver Sefie Montage