ChannelPro SMB Forum 2019: New York Metro

Nov 5th, 2019 to Nov 6th, 2019

DoubleTree by Hilton Newark Airport Hotel

The New York Metro ChannelPro SMB Forum was a full-day live event and feature presentations from some of the top SMB resellers and managed service providers in the country, sharing their insights on the hottest tech solutions in the SMB marketplace today.

Check out our sponsors for this event.

Main Group

Event Details

ChannelPro SMB Forum is designed to be a highly interactive, engagement-rich environment specifically to facilitate peer-to-peer networking.

Join Us At The ChannelPro SMB Forum!

Beyond the numerous educational sessions, the Forum is a unique opportunity for you to strengthen current relationships, or build valuable new ones. Throughout the event, you will have numerous opportunities to interact formally and informally with your peers and make connections with new colleagues.

Sessions & Networking

November 5th

The 20 Presents: Building Blocks of a Mature MSP Pre-Day Workshop

Ready to take your MSP to the next level? Join us for a free pre-day workshop where industry experts will discuss proven building blocks for success in a modern managed IT services business. Workshop presented by The 20, Cytracom, Deep Instinct, and Compliancy Group.

Sessions include:

Top Challenges Faced by MSPs
Go-To-Market Strategy
Protecting the Identity of Small Business
How to Add MRR
How to Develop a Stickier Client Relationship
Lessons Learned from Successful MSPs

November 6th

ChannelPro Welcome Cocktail Reception

Breakfast (sponsored by ChannelOnline), Registration, and Networking Time

Opening Remarks and Peer Introductions

Presenters:

Michael Siggins, Rich Freeman

Session: Get Ready for Managed Everything

If endpoint management and cloud-based email are the only subscription-priced services you offer, you’re missing out on a wide world of additional as-a-service recurring revenue opportunities. Our panel of experienced MSPs will prove it too in this fast-paced panel discussion of real-world opportunities in hardware-as-a-service, communications-as-a-service, disaster recovery-as-a-service, and other cloud and non-cloud solutions.

Presenters:

Mike Bloomfield, Dave Seibert, Frank Ballatore, Chris Hoose, Karl Bickmore

Session: Sales Tip Shootout!

Which sales expert is the best of the best? Decide for yourself as three leading sales consultants vie for your votes while providing concrete advice on challenges that channel pros face every day, from landing appointments and overcoming objections to cross-selling services and beyond.

Presenters:

Mike Schmidtmann, Erick Simpson, Josh Peterson

Session: Silver Selfie Shout-out

Session: IoT Playbook: Getting Started in the Internet of Things

If you know how big the Internet of Things will soon be but don’t know where to begin with it, we’ve got the answers you’re looking for! Join ChannelPro’s Mark Smith for a no-nonsense conversation with solution provider Luis Alvarez, of Alvarez Technology Group, offering step-by-step instruction on launching an IoT device management practice. It’s actionable advice based on real-world experience that can double your managed services income overnight.

Presenters:

Luis Alvarez, Mark Smith

Luncheon and Sponsor Showcase

Session: Tech Trends 2019: Let’s Play the Feud! (sponsored by Zomentum)

Test your knowledge of the latest trends in SMB hardware while competing with fellow audience members for prizes. Survey says it will be both fun and informative!

Presenters:

Matt Whitlock

Session: Peer to Peer: Winning in Cybersecurity Part 1

Join ChannelPro’s Colleen Frye as she talks one-to-one with three of your channel pro peers about proven best practices for launching a security practice, selling security services, and more.

Presenters:

Frank Bravata, Mike Bloomfield, Karl Bickmore, Joshua Liberman, Colleen Frye

Session: Peer to Peer: Winning in Cybersecurity Part 2

Session: MSP Pain Point Clinic

Having trouble getting your pricing right, hiring good technicians, or getting your clients to pay on time? Managed services consultants Karl and Manuel Palachuk have the cures you need to those and other operational pain points. Join them as they help members of our audience tackle real-world business challenges live and on stage!

Presenters:

Karl Palachuk, Manuel Palachuk

Closing Remarks, Awards, and Prize Giveaways

November 7th

Post-event Reception

ChannelPro SMB Forum 2019: New York Metro Sponsor Award Winners

Titanium

Diamond

Platinum

Sapphire

Gold

Silver

Pre-Day

Breakfast

Cocktail Reception Host

Tech Trends: Gear Guide

Media Partner

Location Info

128 Frontage Rd. Newark, NJ 07144

DoubleTree by Hilton Newark Airport Hotel

128 Frontage Rd.
Newark, NJ 07114

To Make your Reservation.....
Book directly within the ChannelPro SMB Forum group room block by CLICKING HERE or dial (973) 690-5500 to make your reservations by phone. Be sure to reference the ChannelPro SMB Forum group when you make your reservation to receive the discounted room rate.

Welcome to our newly renovated Hotel at the DoubleTree by Hilton Hotel Newark Airport. Our hotel is ideally situated next to Newark Liberty International Airport (EWR), minutes from downtown Newark, and just 10 miles from NYC. We offer a complimentary shuttle to EWR every 15 minutes for your convenience.

Our hotel is the ideal place to stay pre or post-cruise from Cape Liberty Cruise Port – just 7 miles from the hotel. Plan your trip to the port with ease by stopping by the travel desk in our lobby. Delight in a warm, freshly baked chocolate chip cookie when you arrive in our bright and spacious atrium. Enjoy free WiFi in all our public spaces, or upgrade to WiFi in your room for a fee.

Our hotel offers an exclusive newly renovated Executive Lounge. Choose an executive level room on the 12th floor for access to our exclusive Executive Lounge, which offers continental breakfast (Mon - Fri) and evening hors d’oeuvres (Mon - Thurs).

Swim laps in the newly renovated pool or work out in our State of Art newly renovated 24-hour fitness center featuring weights and modern cardio machines. Use our fully-equipped business center with a printer, photocopying machine and more. We offer over 18,000 sq. ft. of flexible meeting and event space for up to 900 guests.

Have a drink at the casual sports bar, which features seven TVs. Find fine cuisine and drinks at Bistro 128, situated on the lobby level.
DoubleTree by Hilton Hotel Newark Airport is adjacent to Newark International Airport (EWR). Convenient for both business and leisure travelers, guests can visit nearby business corporations and attractions like New Jersey Performing Arts Center and Anheuser- Busch Brewery.

This Newark Hotel is near Liberty Science Center and Red Bull Arena. Indulge in some retail therapy at the Jersey Gardens Outlet. Take a trip to visit the world-famous sights of nearby NYC, just a 30 minute drive, including Madison Square Garden and the Statue of Liberty. Soak up some sun on the beautiful beaches of New Jersey Shore.

Hotel and Transportation Information

Check-in and Check-out

Check in: 4:00 PM
Check out: 11:00 AM

Parking

Complimentary parking at the hotel

Airport

Newark Liberty International Airport (EWR)

Hotel is half-mile from the airport
This hotel does provide complimentary shuttle service to and from EWR. Shuttle only picks up guests from the airport at P4. The shuttle runs 24/7 and picks up every 15 minutes.

Agenda

Tuesday, November 5th
Time	Activity
3:00pm to 9:00pm	The 20 Presents: Building Blocks of a Mature MSP Pre-Day Workshop

Wednesday, November 6th
Time	Activity
12:00am to 2:00am	ChannelPro Welcome Cocktail Reception
12:30pm to 1:00pm	Breakfast (sponsored by ChannelOnline), Registration, and Networking Time
1:00pm to 1:20pm	Opening Remarks and Peer Introductions
1:20pm to 2:05pm	Session: Get Ready for Managed Everything
2:05pm to 2:15pm	Gold Sponsor Presentation - Compliancy Group
2:15pm to 2:30pm	Platinum Sponsor Presentation - The 20
2:30pm to 3:15pm	Session: Sales Tip Shootout!
3:15pm to 3:25pm	Gold Sponsor Presentation - Eaton
3:25pm to 3:35pm	Gold Sponsor Presentation - Secure Now!
3:35pm to 3:45pm	Gold Sponsor Presentation - SherWeb
3:45pm to 3:55pm	Morning Break
3:55pm to 4:05pm	Session: Silver Selfie Shout-out
4:05pm to 4:25pm	Sapphire Sponsor Presentation - Datto
4:25pm to 5:05pm	Session: IoT Playbook: Getting Started in the Internet of Things
5:05pm to 5:30pm	Diamond Sponsor Presentation - SYNNEX
5:30pm to 5:40pm	Gold Sponsor Presentation - Cytracom
5:40pm to 5:50pm	Gold Sponsor Presentation - Tech Data Security Solutions
5:50pm to 6:00pm	Gold Sponsor Presentation - Epson
6:00pm to 8:05pm	Luncheon and Sponsor Showcase
8:05pm to 8:50pm	Session: Tech Trends 2019: Let’s Play the Feud! (sponsored by Zomentum)
8:50pm to 9:15pm	Titanium Sponsor Presentation - Dell Expert Network
9:15pm to 9:25pm	Gold Sponsor Presentation - Solarwinds Passportal
9:25pm to 9:35pm	Gold Sponsor Presentation - Axcient
9:35pm to 9:55pm	Session: Peer to Peer: Winning in Cybersecurity Part 1
9:55pm to 10:05pm	Gold Sponsor Presentation - Vade Secure
10:05pm to 10:15pm	Gold Sponsor Presentation - Ingram Micro
10:15pm to 10:25pm	Gold Sponsor Presentation - Webroot
10:25pm to 10:40pm	Session: Award Voting and PM Snack Break
10:40pm to 11:05pm	Session: Peer to Peer: Winning in Cybersecurity Part 2
11:05pm to 11:50pm	Session: MSP Pain Point Clinic
11:50pm to 12:10am	Closing Remarks, Awards, and Prize Giveaways

Thursday, November 7th
Time	Activity
12:10am to 1:10am	Post-event Reception

Presenters

Session Speakers

Chris Hoose

Chris Hoose is the founder of Choose Networks, Inc, An Iconic IT company. Choose Networks was born in 2001 as a sole proprietorship, grew to 42 employees, and merged with three other leading IT companies to form Iconic IT in 2019. Chris is now the VP of Communications for Iconic IT and is very involved in the IT community, he... more

Colleen Frye

Colleen Frye is managing editor of ChannelPro, which she has been involved with since issue No. 1 of the publication, first as a freelance copy editor and then adding writing and special project duties, until assuming her current role in 2017. Her work has appeared in publications such as InfoSecurity Professional, Application Development... more

Dave Seibert

Dave Seibert has been involved in the IT industry for 30 years. His background includes technical and management positions in start-ups, IT franchises, and Fortune 50 companies. His technical skills span several decades from CP/M OS-based computers to today's blade servers with virtualization. His management positions have included IT Director,... more

Erick Simpson

Erick Simpson built and sold one of the very first MSPs in the industry and co-founded MSP University, where he grew and coached a channel of 30,000 IT solution providers through their MSP transformation. He is the creator of the MSP Mastered® Methodology for business performance improvement that has been licensed by numerous IT channel... more

Frank Ballatore

Frank Ballatore is president of The New England Computer Group, Inc. (NECG), a Connecticut-based technology consulting firm. Frank has a vast background in personal computing dating back to 1981. In his corporate career at Unilever and then Citicorp, he held a number of positions that all involved automating financial control tasks that had... more

Frank Bravata

Frank Bravata is a technology expert, serial entrepreneur, public speaker, best-selling author, podcaster and Veterans’ supporter. His company, Cyber Brigade, leverages his military experience to bring cutting-edge cyber security and technology solutions to his clients. He has been interviewed and written for outlets such as Reuters, The New... more

Josh Peterson

Josh Peterson is the co-founder Bering McKinley, a consulting firm for MSPs and IT solution providers. Josh has been in the IT Solution Provider arena for the last 15 years. First as an owner, then as a management consultant with Taylor Business Group for 8 years, and now as founder of Bering McKinley. Josh’s track record of developing... more

Joshua Liberman

Joshua Liberman is president and founder of Net Sciences. He started PC Services in 1990, providing Novell networking and becoming a Master CNE. Since starting Net Sciences in 1996, Joshua has built and secured hundreds of networks in New Mexico and the area. Joshua has been a rock and ice climber, martial artist, and lifelong... more

Karl Bickmore

Karl Bickmore currently serves as the CEO of Snap Tech IT, with locations in Atlanta, Phoenix, and San Francisco. He is a longtime partner advisory council member for ConnectWise and Sophos. Karl has served as the facilitator of the Aftershock regional IT user's group with over 1,000 IT companies in membership. He has spoken at industry events on... more

Karl Palachuk

Karl W. Palachuk has been an IT Consultant since 1995 and is one of the pioneers of the managed services business model. He is the author of more than twenty books, most of which are also available as audio books. Karl founded the Small Biz Thoughts Technology Community in 2018. He maintains four blogs, including Small Biz Thoughts and Relax... more

Luis Alvarez

Since founding the Alvarez Technology Group (ATG) in 2001, Luis Alvarez has led the company to grow from a two-person consultancy to a premier technology solutions provider in California, delivering Security, Internet-of-Things (IoT) and information technology (IT) services. The company’s vision is to keep their clients safe, secure, and... more

Manuel Palachuk

Manuel brings an infectious energy, inspiring audiences to embrace meaningful change with takeaways for resolute action. Manuel has run several successful companies, mentored many more, and spoken to audiences around the world. He helps organizations pull back the curtain to reveal the potentially toxic, rotting culture they've cultivated, and... more

Mark Smith

Mark Smith is the business development director of The ChannelPro Network, the premier resource for growing IT service companies. Mark was was the founder of Windows NT Magazine, with a reach of 1.5M unique enterprise IT professionals in 160 countries. Mark sold Windows NT Magazine to Penton Media for $100M. EH Media has helped customers generate... more

Mike Bloomfield

Mike Bloomfield is the President Geek of Tekie Geek, a Staten Island-based MSP that offers IT services such as cybersecurity, cloud computing, and unified communication. With over 20 years of IT expertise, Mike has become an Amazon best-selling author of several books on IT security. He is also a board member of various organizations and a... more

Mike Schmidtmann

Mike Schmidtmann has led information technology sales teams for more than 20 years. He currently works with solution providers across the United States on sales recruiting, new business development, and profit growth.Mike currently leads Trans4mers, a peer group for sales vice presidents and sales managers in the IT industry. Members consistently... more

Matt Whitlock

Matt Whitlock is responsible for the strategic direction and technical content of ChannelProNetwork.com. He brings more than 20 years’ experience working in the technology industry to his reviews, analysis, and general musings about all things gadget and gear. Matt’s decade of experience in online media, community management, and web development... more

Michael Siggins

Michael Siggins is the founder and publisher of The ChannelPro Network. Since March 2007 the network has been providing targeted business and technology information for the IT channel. Via its print and online properties, the network delivers expert opinion, analysis, news, product reviews, and advice vital to business success. Michael is also... more

Rich Freeman

As ChannelPro’s founding and executive editor, Rich Freeman is responsible for setting overall editorial direction, covering industry trends, and reporting on breaking news in the SMB technology market. A veteran writer and editor, Rich has more than 25 years of experience in the IT industry, including over eight years in Microsoft’s... more

Sponsor Speakers

Yj Lin

YJ Lin is the Dell Expert Network program manager assisting 5,000-plus Dell Expert Network MSPs in the United States to partner with Dell Technologies with the resources to scale. He started his Dell career as an IT adviser supporting small businesses and now engages a team of more than 400 representatives aligned with our Dell Experts to support... more

Tim Conkle

Tim Conkle holds over 30 years of entrepreneurial success in the Information Technology and Services sector. As a leading voice in the Managed IT Service Provider space, Tim is dedicated to developing simple, solid IT solutions for SMB clients and MSPs (Managed Service Providers) across the nation. His notoriously energetic nature, along with his... more

Ted Roller

Ted Roller has over 25 years of experience in the SMB channel, first as a solution provider with Oxford Systems Integration, recognized as a “Fast 50” company by the Dayton Business Journal, then as channel chief of Intronis, a cloud-based BDR company, and as VP of channel development with LogMeIn, Inc. (LOGM, Nasdaq). Roller has been recognized... more

Scottie Tomlinson

S. Tomlinson is a Territory Manager at Axcient. Originally from Charlotte, North Carolina, he is an avid Duke fan and football enthusiast. Fun fact about Scottie: he has a culinary degree from Johnson & Wales University and Italian is his cuisine of choice.

Romain Basset

Romain Basset is the Head of Sales Engineers at Vade Secure, where he helps SMB and enterprise organizations of all sizes keep their users from clicking on suspicious links or attachments. He holds a Master’s Degree in Computer Engineering and has over 10 years of experience in IT security engineering and... more

Peter Houseman

Pete Houseman is a senior new business development rep with Ingram Micro’s SMB business unit. He has helped countless companies leverage the resources available through Ingram Micro, allowing them to scale and take on opportunities they would have previously passed on. He can help develop a plan tailored to your business that will allow you... more

Patrick Coyle

Patrick has built a strong expertise in account management to ensure our partners achieve rapid revenue growth and continued innovation. He brings more than 4 years of experience in direct and channel sales, consulting and strategy to help partners properly scope and build solutions for their clients within a multitude of industries.... more

Moe Adnan

Moe Adnan is a security and SaaS technology expert who brings compelling experience in helping customers drive their business value through technology. Moe has a passion for both teaching and learning new skills within the channel, he is a highly adept sales engineer who’s guided by the needs of SolarWinds Passportal partners.

Michael Lipstein

Michael Lipstein is a Business Development Representative specializing in Epson’s Business Inkjet division. His role at Epson consists of recruiting, onboarding and activating partners, enabling them to succeed with Epson and help them grow through the adoption of Epson solutions and services, such as Epson print admin or Epson’s Cornerstone... more

Michael DePalma

Michael DePalma is director of business development at Datto. He joined the business development team in February 2016. As a former Datto channel sales executive, Michael worked with existing Datto partners both on a broader scale, through facilitating marketing plans and webinars, and on a client-specific scale, through vetting individual... more

Liam Degnan

Liam’s history in risk management provides him with a unique understanding into the world of HIPAA compliance. As an account manager at Compliancy Group, he advises healthcare decision-makers, MSPs, and other medical vendors, helping to solve their HIPAA compliance needs. MSP clientele can be confident that Liam will give them the tools to add... more

Larry Meador

Larry Meador is the channel manager of GreenLink Networks, a channel-only business VoIP services company. Larry is a veteran of both the retail and the reseller/MSP channels. From a retail perspective, Larry has experience on “both sides of the table,” having managed a $100 million computer peripherals category for a national retailer and then... more

John Phillips

John Phillips is vice president of SMB and MSP sales at SYNNEX. His sales team knows him as a problem-solving leader who wants them to succeed. His fellow channel executives would tell you that he’s probably going to outwork them. And his customers know him as a friend and an advocate. To John, a driving work ethic, robust business intelligence,... more

Dave Goldie

Dave Goldie (Goldie) is vice president of channel for Gradient MSP and channel champion for the MSP world. He’s worked in the channel for six years, valiantly helping MSPs scale their businesses and improve their practices.   Dave lives in Vancouver, Canada, with his family. When he’s not working in the channel, he enjoys spending... more

Dan Fenyak

Dan Fenyak supports Eaton’s channel partners in the NY area down to Philadelphia as a partner development manager. He can also provide free power assessments as a service for our partners. He started his career at APC supporting partners and troubleshooting single phase UPS in their call center, then was promoted to inside sales rep covering... more

CJ Puhala

CJ is currently the Security Solutions Practice consultant at Tech Data,Prior to his current role, C. J. was an Enterprise Managed Security Solutions Sales Director at Rackspace, a position he held since January of 2016.  Prior to joining Rackspace, he was an Enterprise Managed Security Solutions Executive at CSC. CJ has over 29... more

Cameron Stone

Cameron Stone is a technology enthusiast who has worked around security, liability, and compliance issues for businesses for over 10 years. He started out negotiating property and casualty for multinational mining corporations, transitioned into PCI-compliant payment integrations for software, and settled into his current focus of working with... more

Art Gross

Art Gross is the CEO and co-founder of Entegration Inc., an MSP founded in 2000 with a strong focus on healthcare clients. Leveraging the information security concepts and unique delivery attributes of the highly successful HIPAA Secure Now! Service introduced in 2011, Art developed the innovative Breach Secure Now!, a comprehensive set of... more

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