Co-founder, vice president, and CIO of SPC International Inc., Erick Simpson is one of the most prolific, recognized, and sought-after IT, cloud, and managed services business improvement and transformation experts, authors, and speakers.
Leveraging more than 20 years in the IT industry as a VAR, MSP, vendor, educator, and consultant, Erick has contributed to numerous industry publications and events and authored "The Guide to a Successful Managed Services Practice," the definitive book on managed services. He also wrote “The Best I.T. Sales & Marketing BOOK EVER!”, “The Best I.T. Service Delivery BOOK EVER!”, and “The Best NOC and Service Desk Operations BOOK EVER!”. He is currently working on his next book, “The Guide to a Successful Cloud Practice”.
Erick's prior experience includes co-founding one of the first pure-play MSP practices in Southern California, which was subsequently acquired, and overseeing the design, development, and implementation of enterprise-level help desks and call centers for Fortune 1000 organizations. www.linkedin.com/in/ericksimpson, https://twitter.com/ErickSimpson