ChannelPro SMB Forum 2016: Boston

Nov 2nd, 2016 to Nov 3rd, 2016

Boston Marriott Newton

2345 Commonwealth Avenue

Newton, MA 02466

Phone:

(800) 228-9290

The Boston ChannelPro SMB Forum was a full-day live event featuring presentations from some of the top SMB resellers and managed service providers in the country, sharing their insights on the hottest tech solutions in the SMB marketplace today.

Check out our sponsors for this event.

Main Group

Event Details

Sessions & Networking

Any times shown are subject to change; please check back frequently for updates or changes.
Times below are shown in time.

November 2nd

LOGICnow (now part of SolarWinds MSP) Pre-Day Workshop (Boston - November 2)

Open to all attendees—Learn about the MAX suite of tools and get the latest on the State of the Market, Managed Security offerings, pricing, SLA’s, and lead generation. Plus, MSP peers, industry expert speakers, and the LogicNow team will share their insights. Workshop hours on November 2nd are 11:00am to 5:00pm, and all activities are at the Boston Marriott Newton (in Newton, MA). Workshop is located at the ChannelPro SMB Forum event. Sign up for MAX workshop here.

Pre-Day Cocktail Reception Hosted by CompTIA

November 3rd

Breakfast, Registration, and Networking Time

Start your day off right with a hot coffee, breakfast, and a side of relationship building.

Session: Opening Remarks & Peer Introductions

Presenters:

Michael Siggins

Session: Business Process Optimization Lightning Round!

Business owners and managers often overlook the most critical aspect of achieving growth and profits – optimizing how they run their business to achieve these goals. In this fun, fast-paced session, I.T. channel consultants Karl and Manuel Palachuk use lots of humor and insight to provide you the best, most actionable suggestions for hiring employees, tracking time, setting prices, and more.

Presenters:

Karl Palachuk, Manuel Palachuk

Session: Silver Selfie Shout-out

KEYNOTE: Bottom-Line Finance Strengthening Exercises with Gary Pica

Join Gary Pica for our afternoon Keynote Presentation. Many owners of I.T. services and consulting companies have excellent technology skills, but often lack expertise at running and growing a business. Ever wonder what metrics experienced managers use to ensure their businesses are as profitable as possible? Get the answers straight from Gary Pica, a managed services visionary and business coach, in this in-depth, interactive session. Topics include establishing your financial KPIs, analyzing billing performance, daily bill rate, accounts receivable, marketing performance, pricing, and more.

Presenters:

Gary Pica

Session: Pump Up Your I.T. Managed Service Revenues

I.T. managed services are your key to recurring monthly revenue from your customers. Remote monitoring and management (RMM) and backup and data recovery (BDR) are the most common services to offer your customers – but what services can you add to boost revenue and profits even more? Learn about revenue-boosting managed IT services you should be offering your clients but may not be, from a panel of your peers in the I.T. channel. Topics include next-gen security and encryption, mobile device management, telecom services, hosted VoIP/PBX, SharePoint services and more.

Presenters:

Ronnie Parisella, Karl Palachuk, Paul Smith, MJ Shoer

Session: Business Process Peer to Peer

Get real-world business operations tips from an experienced MSP.

Presenters:

Rayanne Buchianico

Session: Cloud Sales and Marketing Fitness Secrets

A high-volume, high-velocity sales pipeline is the key to selling cloud solutions profitably. Let our panel of sales and marketing experts give you practical advice on building one. Our panel discussed the discipline, perseverance, time and money required to build and feed your sales pipeline. Topics include targeting, messaging, I.T. solutions to offer, hiring the right sales staff and more.

Presenters:

Gary Pica, Herman Pool, Manuel Palachuk

Session: Award Voting

Session: Gear Guide--Hardware Tech Trends

Let ChannelPro’s Matt Whitlock take you on tour of the latest trends in SMB hardware while you explore a selection of this year’s hottest new laptops, tablets, and more.

Presenters:

Matt Whitlock

Giveaways and Closing Ceremony

ChannelPro SMB Forum 2016: Boston Sponsor Award Winners

Platinum

Gold

Silver

Pre-Day

Lunch

Cocktail Reception Host

Product

Media Partner

Location Info

Boston, MA

Boston Marriott Newton
2345 Commonwealth Avenue
Newton, MA 02466
(800) 228-9290

Group Rate: $189.00 single/double
Cutoff Date: 10/11/2016

Please dial (800) 228-9290 to book your room, reference the ChannelPro SMB Forum to reserve with our room block rate.

For maps, transportation options and driving directions, please click HERE

Boston has a host of things to do and see while you're here to attend ChannelPro, click HERE to see a full list of options.

Agenda

Any times shown are subject to change; please check back frequently for updates or changes.
Times below are shown in time.

Wednesday, November 2nd
Time	Activity
3:00pm to 9:00pm	LOGICnow (now part of SolarWinds MSP) Pre-Day Workshop (Boston - November 2)
11:00pm to 1:00am	Pre-Day Cocktail Reception Hosted by CompTIA

Thursday, November 3rd
Time	Activity
11:30am to 12:15pm	Breakfast, Registration, and Networking Time
12:15pm to 12:30pm	Session: Opening Remarks & Peer Introductions
12:30pm to 1:15pm	Session: Business Process Optimization Lightning Round!
1:15pm to 1:25pm	Gold Presentation - Ingram Micro
1:25pm to 1:50pm	Platinum Sponsorship Keynote: Hewlett Packard Enterprise \| HP
1:50pm to 2:00pm	Morning Break
2:00pm to 2:10pm	Session: Silver Selfie Shout-out
2:10pm to 2:30pm	Gold Presentation - Eaton, StorageCraft
2:30pm to 3:20pm	KEYNOTE: Bottom-Line Finance Strengthening Exercises with Gary Pica
3:20pm to 3:40pm	Gold Presentation - MailProtector, Clover Imaging
3:40pm to 4:30pm	Session: Pump Up Your I.T. Managed Service Revenues
4:30pm to 4:50pm	Gold Presentation - Cytracom, Datto
4:50pm to 7:00pm	Sponsor Showcase and Lunch, sponsored by CloudConnect
7:00pm to 7:20pm	Session: Business Process Peer to Peer
7:20pm to 7:40pm	Gold Presentation - Data Deposit Box, LogicNow (now part of SolarWinds MSP)
7:40pm to 8:30pm	Session: Cloud Sales and Marketing Fitness Secrets
8:30pm to 8:40pm	Session: Award Voting
8:40pm to 9:20pm	Session: Gear Guide--Hardware Tech Trends
9:20pm to 9:30pm	Giveaways and Closing Ceremony

Presenters

Session Speakers

Ronnie Parisella

Ronnie Parisella is a senior IT professional with 20-plus years of high-level experience. He has been working in the fixed-fee/managed services space since 2004 when he first deployed ConnectWise and Level Platforms. In his non-entrepreneurial working career, Ronnie was an engineer and project manager for Charles Schwab & Co., the McGraw-Hill... more

Rayanne Buchianico

Rayanne Buchianico is owner and CEO of ABC Solutions in Clearwater, Fla. Rayanne has devoted her career to the technology industry. With over 20 years of working in and around technology, she built many companies to support IT professionals across the globe. As the owner of ABC Solutions, she developed processes for MSPs to focus on profitability... more

Paul Smith

Paul Smith, a partner at Datasmith Network Solutions, grew up in his family’s business, which started as a computer supplies shop 27 years ago and has evolved into a cloud/business solution provider. Paul inherited the company in 2000.Seeing the growing needs of big data producers and the potential of cloud computing, Paul led the company’s... more

MJ Shoer

MJ Shoer currently serves as director, Client Engagement & vCIO at Internet & Telephone LLC (I&T), New England’s premier MSP headquartered in Methuen, Mass., with an office and colocation facility in both Boston and Portsmouth, N.H.MJ was the founder and President of Jenaly Technology Group Inc., which he started in February 1997... more

Manuel Palachuk

Manuel Palachuk is the coach who will take you to the gym, not just send you there! He is the author of the book Getting To The Next Level: A Blueprint For Taking You And Your Business To The Top, and he is working on his next book Agile Service Delivery: The Ultimate Secret To Making Work Flow. He has over 30 years of business, management,... more

Karl Palachuk

Karl W. Palachuk has built and sold two successful managed service business in Sacramento, Calif. He is a business coach, and the author of seventeen books. His books include "Managed Services in a Month," "The Network Documentation Workbook," and the 4-volume set, "The Managed Services Operations Manual." In fact, Karl has written and... more

Herman Pool

Herman Pool is a marketing specialist who has helped thousands of IT business owners get new leads and close more deals. He has been voted the top speaker at dozens of industry events and won 27 awards ranging in categories from best marketing service to best customer support. Herman has also been a consultant for Jay Conrad Levinson, the author... more

Gary Pica

Gary Pica is a pioneer in the managed services field. His first MSP, Dynamic Digital Services, was “early to market” in the MSP arena. It quickly became one of the fastest-growing MSPs in the country, with more than 7,000 endpoints under management, generating over $500,000 of monthly recurring revenue.Gary has since launched TruMethods, a... more

Michael Siggins

Michael Siggins is the founder and president of The ChannelPro Network. Since March 2007 the network has been providing targeted business and technology information for the IT channel. Via its print and online properties, the network delivers expert opinion, analysis, news, product reviews, and advice vital to business success. Michael is also... more

Matt Whitlock

Matt Whitlock is responsible for the strategic direction and technical content of ChannelProNetwork.com. He brings more than 20 years’ experience working in the technology industry to his reviews, analysis, and general musings about all things gadget and gear. Matt’s decade of experience in online media, community management, and web development... more

Sponsor Speakers

Troy Cheeseman

Troy Cheeseman was president and chief operations officer at Acpana Business Systems Inc. When the company merged with Data Deposit Box, Troy retained his title at the new company.Troy has more than 15 years of information technology and business operations experience in both the public and private sectors. For more than 12 years, he worked for... more

Taylor Martin

Taylor Martin, Account Manager at Mailprotector, is a new arrival to the channel. Taylor is from Chambersburg, Pa., and currently lives in Greenville, S.C. He has a seven-year background in the wireless communication industry, and has founded several small businesses, including a top-rated event services operation in central Pennsylvania.

Steve Donovan

With more than 20 years of sales and account management experience, Steve has spent the last two years as a channel sales manager for New England at StorageCraft. Prior to joining StorageCraft, Steve was involved in various account management, channel development, and national channel sales roles at industry-leading companies such as... more

Noah Sessions

As vice president of marketing for Cytracom, Noah Sessions focuses on empowering the nationwide channel partner network to engage end customers with UCaaS. Noah has over 25 years of high-tech experience across a broad range of industries and companies. From early and mid-stage startups to established, global companies, he has led businesses to... more

Nadia Karatsoreos

Nadia is the Channel Development Manager, focused on Datto Networking. Over the years she has assisted channel partners in building their businesses by adopting best practices and resources proven to accelerate success and deliver an exceptional experience to the businesses they serve. A results-oriented professional who puts partners first, Nadia... more

Marie Cheung-Ong

Marie Cheung-Ong is the Americas Partner Sales Development Manager for HP Inc. In this role she is responsible for driving key channel sales initiatives to spur profitable growth with partners and drive partner pipeline generation in SMB, public sector, and mobility. During her 29-year tenure at HP, Marie has held a variety of management positions... more

Josh Cornick

Josh Cornick has more than 10 years of experience in the electrical and data center power infrastructure industry as a channel sales representative and marketing manager. Josh works with channel partners to help increase revenue by leveraging Eaton’s award winning Power Advantage Partner program. Currently he holds the position of... more

Christine Gassman

Christine Gassman has successfully revamped, implemented, and manages a new and comprehensive Datto Partner Plus program, a resource that focuses on business development and support for more than 8,000 Datto partners worldwide.Christine represents Datto at numerous industry trade shows and other events throughout the year, connecting with partners... more

Brian O'Connor

Brian O’Connor is the Regional Manager of HPE’s Channel Sales organization in the Northeast. His team of partner Business Managers and Specialists work closely with HPE’s largest resellers to plan, build and deploy IT infrastructure solutions that are a core element of the world’s largest and fastest growing organizations. HPE’s... more

Bradley Vespa

Brad serves as sales operations manager for Ingram Micro where he is responsible for the SMB new business development team and their activities related to new customer acquisition, onboarding and education. While in this role, Brad has been involved in driving numerous initiatives to improve the customer experience as they onboard with Ingram... more

Aldo Spensieri

Aldo Spensieri is the Vice President MPS for Clover Imaging Group. Spensieri has over 30 years of experience in the data products and printer supplies aftermarket industry. He’s spent the last 15 years focused specifically in the cartridge remanufacturing industry. Spensieri has been instrumental in the development and successful... more

Videos

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ChannelPro SMB Forum 2016: Boston Silver Selfie Video

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ChannelPro SMB Forum 2016: Boston

Check out our sponsors for this event.

Main Group

Sessions & Networking

November 2nd

LOGICnow (now part of SolarWinds MSP) Pre-Day Workshop (Boston - November 2)

Pre-Day Cocktail Reception Hosted by CompTIA

November 3rd

Breakfast, Registration, and Networking Time

Session: Opening Remarks & Peer Introductions

Session: Business Process Optimization Lightning Round!

Session: Silver Selfie Shout-out

KEYNOTE: Bottom-Line Finance Strengthening Exercises with Gary Pica

Session: Pump Up Your I.T. Managed Service Revenues

Session: Business Process Peer to Peer

Session: Cloud Sales and Marketing Fitness Secrets

Session: Award Voting

Session: Gear Guide--Hardware Tech Trends

Giveaways and Closing Ceremony

ChannelPro SMB Forum 2016: Boston Sponsor Award Winners

Platinum

Gold

Silver

Pre-Day

Lunch

Cocktail Reception Host

Product

Media Partner

Session Speakers

Sponsor Speakers

ChannelPro SMB Forum 2016: Boston Silver Selfie Video