GMS Live Expert: A White Labeled, 24/7 North American Based Help Desk For MSPs!
An outsourced help desk that keeps you firmly planted in the driver’s seat of your MSP business growth!
Let our team of North American experts deliver the highly responsive, front-line support your clients’ demand. Under your brand and as a direct extension of your team! Protect your employee’s time from dealing with routine, workflow interrupting issues that take away from helping you achieve your broader business goals! With GMS you get…
24/7 white labeled phone & live chat help desk support protected by the best service level guarantees in the business!Always available support for your clients PC’s, Mac’s, App’s and even server management tasks!Direct integration with your PSA through our proprietary ‘Help Desk Connector’ let’s you keep your finger on the pulse and a means to assign tickets right to your GMS team.Data driven quality assurance and management to ensure a constantly consistent experience for your clients. KYOTA, Six Sigma... we monitor and hold the GMS experience to the strictest of bars.