Managed Services and Cloud Solutions Online Summit: Where the Money Is

Apr 7th, 2021

What services and solutions are hot in 2021? Which will rule in 2022 and beyond? Find out in this look at revenue-generating ideas for MSPs and cloud service providers!

Check out our sponsors for this event.

Main Group

Event Details

Sessions & Networking

Any times shown are subject to change; please check back frequently for updates or changes.
Times below are shown in time.

April 7th

Session: Managing the Cloud

Managing software- and infrastructure-as-a-service environments profitably isn’t easy. Let our guest cloud service providers show you their secrets to success.

Presenters:

Josh Weiss, Shane Monty

Session: Peer to Peer: Serving Clients Virtually

The coronavirus will soon be part of our past. Teams and Zoom are here to stay. Hear what two leading-edge MSPs have learned in the last year about maintaining customer relationships and delivering customer service online.

Presenters:

Juan Fernandez, Amy Babinchak

Session: Standardization, Specialization, Scale: The Three Keys to Managed Services Success

Find out how the fastest growing MSPs turn standard solutions, services specialization, and scalable processes into rocket fuel for growth.

Presenters:

Karl Bickmore, Thomas Douglas, George Monroy

Session: Marketing Plan Success Tips

Why you need a marketing plan and how to build one that gets real results.

Presenters:

Sitima Fowler

Session: The Time Management Profit Engine

The more efficiently MSPs manage their time, the more money they make every month. Learn the secrets to tracking your time comprehensively and using your time data to find wasted opportunities to grow the bottom line.

Presenters:

Rayanne Buchianico, Manuel Palachuk

Session: Next Level Cloud Services

Private cloud solutions. Governance consulting. Cloud migration services. Hear how two channel pros are pocketing big money today on cloud services you’ll be offering tomorrow.

Presenters:

Carl Mazzanti, Malik Khan

Titanium

Platinum

Premier Gold

Gold

Silver

Bronze

Agenda

Any times shown are subject to change; please check back frequently for updates or changes.
Times below are shown in time.

Wednesday, April 7th
Time	Activity
2:10pm to 2:20pm	Opening Remarks
2:20pm to 2:50pm	Session: Managing the Cloud
2:50pm to 3:15pm	Titanium Sponsor Keynote: Dell Expert Network
3:15pm to 3:25pm	Gold Sponsor Presentation: Acronis
3:25pm to 4:05pm	Session: Peer to Peer: Serving Clients Virtually
4:05pm to 4:15pm	Gold Sponsor Presentation: Datto
4:15pm to 4:25pm	Gold Sponsor Presentation: Splashtop
4:25pm to 4:40pm	Premier Gold Sponsor Presentation: Huntress
4:40pm to 4:50pm	Gold Sponsor Presentation: Sophos
4:50pm to 5:30pm	Session: Standardization, Specialization, Scale: The Three Keys to Managed Services Success
5:30pm to 5:50pm	Platinum Sponsor Presentation: ThreatLocker
5:50pm to 7:20pm	Expo Hall: Sponsor Booths and Resource Pages
7:20pm to 7:40pm	Session: Marketing Plan Success Tips
7:40pm to 7:50pm	Gold Sponsor Presentation: N-able
7:50pm to 8:30pm	Session: The Time Management Profit Engine
8:30pm to 8:40pm	Gold Sponsor Presentation: Webroot
8:40pm to 9:00pm	Silver Sponsor Session: What’s Next in Work from Home
9:00pm to 9:40pm	Session: Next Level Cloud Services
9:40pm to 9:45pm	Closing Remarks

Presenters

Session Speakers

Thomas Douglas

Thomas Douglas is CEO of JMARK. In 1997, upon the completion of enlistment to the U.S. Navy, Tom joined JMARK as a level one engineer. Tom became the No. 1 revenue producer for JMARK, and in conjunction with his leadership and drive, was put in a service manager role. From there, Tom became more involved with the operations of the company, which... more

Sitima Fowler

Sitima Fowler is co-founder and partner at Iconic IT, a nationwide IT firm serving small and medium organizations since 2003. In the 6th grade, Sitima (Rana) Fowler and her family immigrated from India to the United States. Establishing a life in America was a struggle for the Rana family who had limited resources and little to no money. This... more

Shane Monty

Shane Monty is vice president of BANG and has spent over 25 years working in the IT service provider industry. He originally started out in a sales role, but the pull of technology and services quickly won him over. The first years of his career were spent working on servers, storage, and networks. He saw a need for regular service and... more

Rayanne Buchianico

Rayanne Buchianico is owner and CEO of ABC Solutions in Clearwater, Fla. Rayanne has devoted her career to the technology industry. With over 20 years of working in and around technology, she built many companies to support IT professionals across the globe. As the owner of ABC Solutions, she developed processes for MSPs to focus on profitability... more

Manuel Palachuk

Manuel Palachuk is the coach who will take you to the gym, not just send you there! He is the author of the book Getting To The Next Level: A Blueprint For Taking You And Your Business To The Top, and he is working on his next book Agile Service Delivery: The Ultimate Secret To Making Work Flow. He has over 30 years of business, management,... more

Malik Khan

Malik Khan, founder and CEO of PointClick Technologies, has over 20 years of experience in the information technologies managed services, cloud, and consulting industry. In 2007, Malik founded PointClick Technologies to focus on end-to-end cloud hosting services that spans beyond infrastructure management. The company offers cloud hosting and web... more

Karl Bickmore

Karl formed an IT consultancy in January of 2000 as a side interest. In 2009 he saw the opportunity move it into a managed service practice that focused on sound IT practices along with cybersecurity and compliance. He hired his first employee in 2009 and grown it quickly since. The business was founded in the Phoenix market and now has offices in... more

Juan Fernandez

Juan Fernandez AKA The Chief Encouragement Officer has been invested in improving process and procedure, and empowering individuals to be successful while delivering business outcomes via technology his whole career. He is an early-stage investor in software startups as well asco-founder and CEO of the MSP Growth Coalition that has built a... more

Josh Weiss

Josh Weiss, an IT expert and business leader with specialties in cybersecurity, digital transformation, and automation, is president of LA Creative Technologies. His first tech job was as an 8-year-old, helping to promote a local children's software store. The three-plus decades since then have included running his own online bulletin board... more

George Monroy

George Monroy is the CEO of Monroy Information Technology Services. In 2004, he started his own company in Richmond, Texas, after working in the corporate world. The first client was a multinational corporation headquartered in Dallas that provided a wide range of technology products and services used for developing energy and natural resources.... more

Carl Mazzanti

Carl Mazzanti is president and chairman of the board of eMazzanti Technologies, founded in August 2001. Built with a continuity mindset, eMazzanti Technologies has done everything possible to recover and keep customers open when the worst happens. Within 72 hours of Hurricane Sandy’s devastating landfall in 2012, 100% of his 300-plus customers... more

Amy Babinchak

Amy Babinchak is the owner of three IT related businesses: Harbor Computer Services, Third Tier, and Sell My MSP and has been working in small and medium business IT field for more than 20 years. She values technology for what it does for people and the success it brings to business. She has also been a Microsoft MVP for 11 years, received... more

Sponsor Speakers

Travis Simmons

Travis Simmons is an accomplished channel sales executive offering revenue-growing solutions to MSPs since 2004.  Since joining Sophos in 2012 Travis has held many MSP-focused roles but currently works exclusively with their MSP Connect program, which leverages the entire cloud-managed security portfolio in line with the way MSPs do business.

Scott Davis

Scott joined the Liongard team to support the sales team and provide support to Managed Service Providers around the globe improve their internal and clients Cyber Security plan.

Joe Cerrone

Joe Cerrone is a channel account manager at Carbonite + Webroot, OpenText Companies. He joined Webroot in 2018 and has been an essential piece in the continued growth ever since. Joe works with his partners to develop a better understanding of the overall threat landscape and demonstrates the key role Webroot plays within malware prevention. His... more

Italo Nava

Italo Nava is the director of sales at Splashtop Inc. in San Jose, Calif. He is an evangelist for Splashtop remote desktop access and remote support solutions. With Splashtop, MSPs and IT professionals can be more productive with efficient remote desktop access and increase revenue by reselling remote access. Italo has over seven years’ experience... more

Eric Townsend

Eric Townsend is Americas SMB and MSP marketing director for Intel. To compete in the new digital economy, businesses often need to make significant shifts in their business operations and technical infrastructure to deliver on their ever-changing business goals. Many businesses are in the midst of their own digital transformation and are... more

Desraie Thomas

Desraie Thomas is the channel development manager on the business development team at Datto. She has a background in sales within several different industries and has had the opportunity to work around the world, always excelling in each position. Over the past few years within the MSP channel, she has assisted partners and customers in building... more

David Weeks

David Weeks is the Sr. Director Partner Experience for N-able. Weeks works closely with the company’s top-tier partners and global partner community worldwide to understand their needs, provide insight into current market conditions, and offer strategic sales and marketing recommendations to the channel. In addition, Weeks is keenly involved in... more

Danny Jenkins

Danny Jenkins is the CEO and co-founder of ThreatLocker, an Orlando, Fla.-based cybersecurity firm providing zero-trust endpoint security. Danny is a leading expert in cybersecurity with over two decades of experience in building and securing corporate networks, including many roles on red teams and blue teams. He is dedicated to educating... more

Bill Malik

As vice president of infrastructure strategies, Bill Malik helps clients achieve an effective information security posture spanning endpoints, networks, servers, cloud, and the Internet of Things. This involves technology, policy, and procedures, and impacts acquisition/development through deployment, operations, maintenance, and replacement or... more

Amy Luby

Amy Luby, head of community at Acronis, is a successful leader and entrepreneur in the global IT services channel, with an extensive record of achievement in channel sales program development and recruiting IT solution providers. She has strong technical expertise and domain knowledge in the rapidly evolving global managed, cloud, and security... more

Alex Payne

Alex Payne is an account executive and security specialist with Huntress,out of Indianapolis, where he's spent more than four years in the cybersecurity industry working for startups and larger players. At Huntress, he focuses on helping organizations in the SMB space improve their security posture against the evolving cyberthreat landscape.

You are here

Managed Services and Cloud Solutions Online Summit: Where the Money Is

Check out our sponsors for this event.

Main Group

Sessions & Networking

April 7th

Session: Managing the Cloud

Session: Peer to Peer: Serving Clients Virtually

Session: Standardization, Specialization, Scale: The Three Keys to Managed Services Success

Session: Marketing Plan Success Tips

Session: The Time Management Profit Engine

Session: Next Level Cloud Services

Titanium

Platinum

Premier Gold

Gold

Silver

Bronze

Session Speakers

Sponsor Speakers