ChannelPro SMB ONLINE Forum 2021: West

Nov 16th, 2021

Online-Only Event

This will be a full-day ONLINE event and feature presentations from some of the top SMB resellers and managed service providers in the country, sharing their insights on the hottest tech solutions in the SMB marketplace today. You MUST attend!

Check out our sponsors for this event.

Main Group

Event Details

Sessions & Networking

November 16th

Secrets to Bigger Cloud Margins

Margins on cloud services, according to conventional wisdom, are always and permanently slim. Meet three channel pros proving that stereotype wrong.

Presenters:

Jamison West, Ro Kolakowski, Corey Kirkendoll

Peer to Peer: Serving the New Normal Customer

What separates channel pros who struggled with last year’s recession from those who were ready for the challenge and are now thriving in the new normal? Get answers straight from two top-performing MSPs.

Presenters:

Juan Fernandez, Peter Melby

Stump the Sales Pro

You’ve got questions. He’s got answers. Get real-time, real-world advice on your thorniest sales and marketing challenges from our guest sales master.

Presenters:

Mike Schmidtmann

Principles of Zero Trust Security

Everyone says a zero trust strategy is the only way to secure work-from-home environments and everything else. What does that mean in practice though? Our panel of security experts will provide practical, concrete advice on building a zero trust architecture.

Presenters:

Rebecca Herold, Bruce McCully, Michael O'Hara

The Channel Pro’s Strategic Roadmap to Success

An expert look at tools and metrics for monitoring and managing progress against a high-growth business strategy. What gets measured gets done!

Presenters:

Manuel Palachuk

ChannelPro SMB ONLINE Forum 2021: West Sponsor Award Winners

Titanium

Platinum

Sapphire

Premier Gold

Gold

Silver

Cocktail Reception Host

Agenda

Event Time Zone:

US Pacific (UTC-08:00)

Tuesday, November 16th
Time	Activity
8:00am to 8:05am	Opening Remarks
8:05am to 8:45am	Secrets to Bigger Cloud Margins
8:45am to 9:10am	Titanium Sponsor Keynote: Dell Expert Network
9:10am to 9:25am	Premier Gold Sponsor Presentation: The 20
9:25am to 9:35am	Gold Sponsor Presentation: RapidFire Tools
9:35am to 9:45am	Gold Sponsor Presentation: Sophos
9:45am to 10:25am	Peer to Peer: Serving the New Normal Customer
10:25am to 10:40am	Premier Gold Sponsor Presentation: WatchGuard
10:40am to 11:00am	Platinum Sponsor Presentation: ThreatLocker
11:00am to 11:10am	Gold Sponsor Presentation: Webroot
11:10am to 11:30am	Sapphire Sponsor Presentation: Datto
11:30am to 11:45am	Premier Gold Sponsor Presentation: Huntress
11:45am to 11:50am	Silver Sponsor Presentation: Armor
11:50am to 1:20pm	Expo Hall
1:20pm to 1:50pm	Stump the Sales Pro
1:50pm to 1:55pm	Sponsor Presentation: CompTIA
1:55pm to 2:05pm	Gold Sponsor Presentation: Graphus
2:05pm to 2:15pm	Gold Sponsor Presentation: Cytracom
2:15pm to 2:25pm	Gold Sponsor Presentation: Acronis
2:25pm to 3:05pm	Principles of Zero Trust Security
3:05pm to 3:30pm	Silver Sponsor Panel: What’s Next? Planning for a Hybrid Workplace
3:30pm to 4:10pm	The Channel Pro’s Strategic Roadmap to Success
4:10pm to 4:15pm	Closing Remarks

Presenters

Session Speakers

Ro Kolakowski

Ro Kolakowski is the founder of 6th Street Consulting, a management consulting firm focused on providing strategy and technology consulting services. He has more than 25 years of finance and technology experience. He was a senior equity analyst covering telecommunications companies in Latin America, including Telmex and Telebras while at D.A.... more

Rebecca Herold

Rebecca Herold has over 30 years of security and privacy experience. She is founder of The Privacy Professor Consultancy (2004) and of Privacy & Security Brainiacs SaaS services (2021). Rebecca has built compliance programs for hundreds of clients; co-authored NIST catalogs NISTIR 7628, NISTIR 8259, SP 800-213, NISTIR 8425, and TN 2066; and... more

Peter Melby

Peter Melby is the CEO of Denver-based MSP, Greystone Technology, a six-time Inc. 5000 honoree and a six-time Top Workplace winner. Peter has been named one of Colorado's Top 25 CEOs, 40 Under 40, and a ChannelPro 20/20 visionary. His leadership at Greystone has led to 17 consecutive years of growth and consistent recognition for market innovation... more

Mike Schmidtmann

Mike Schmidtmann has led information technology sales teams for more than 20 years. He currently works with solution providers across the United States on sales recruiting, new business development, and profit growth.Mike currently leads Trans4mers, a peer group for sales vice presidents and sales managers in the IT industry. Members consistently... more

Michael O'Hara

Michael O'Hara is owner and principal consultant of MEDSEC Privacy Consulting. He has spent 30 years in the information security and technology industry. As a CISSP, Michael is a thought leader and has made it his life’s mission to spread awareness about cyberthreats to business and laypeople alike. Michael embodies the concept of threat x... more

Manuel Palachuk

Manuel brings an infectious energy, inspiring audiences to embrace meaningful change with takeaways for resolute action. Manuel has run several successful companies, mentored many more, and spoken to audiences around the world. He helps organizations pull back the curtain to reveal the potentially toxic, rotting culture they've cultivated, and... more

Juan Fernandez

Juan Fernandez AKA The Chief Encouragement Officer has been invested in improving process and procedure, and empowering individuals to be successful while delivering business outcomes via technology his whole career. He is an early-stage investor in software startups as well asco-founder and CEO of the MSP Growth Coalition that has built a... more

Jamison West

Jamison West is a strategic coach with ConnectStrat. James has been a serial entrepreneur for 25 years. He built Arterian (formerly JWCS), an MSP that he grew from a one-man shop to 40 staff through both organic growth and the acquisition of four other IT services companies. He went on to co-found three SaaS companies including Teamatics,... more

Corey Kirkendoll

Corey Kirkendoll is the president and CEO of 5K Technical Services, an award-winning business committed to establishing solid IT solutions for SMB clients throughout the North Texas area. He has over 27 years of experience in the information services andtechnology sector, including holding various engineering and director-level positions at IBM,... more

Bruce McCully

Bruce McCully is the chief security officer for Galactic Advisors. Bruce helps MSPs take the guesswork out of security so their businesses can grow. He is the authority on that spot where cybersecurity and operations intersect. Bruce believes no one should have to lose sleep wondering if their systems are vulnerable to breaches. Why... more

Rich Freeman

As ChannelPro’s founding and executive editor, Rich Freeman is responsible for setting overall editorial direction, covering industry trends, and reporting on breaking news in the SMB technology market. A veteran writer and editor, Rich has more than 25 years of experience in the IT industry, including over eight years in Microsoft’s... more

Sponsor Speakers

Salim Usuff

Salim Usuff is a product specialist with Cytracom focused on educating partners on how to better protect and connect their clients’ modern workforce. Salim has worked with MSPs across the globe to improve operational efficiencies while enabling MSPs to capture additional revenue streams. He has over 15 years of A/V and IT hardware and software... more

Miles Walker

Miles Walker joined the Graphus team in 2020 after 15 years insales/marketing and account management in London and Toronto. He is now based in Vancouver where his professional career started in radio at 104.9 XFM after studying Marketing/Sales and International Business at Capilano University. When Miles is not playing basketball, traveling,... more

Matthew Samhammer

Matthew Samhammer joined WatchGuard Technologies eight years ago, starting in inside sales. Today is he senior channel account manager. Previously, he was an account executive at Xerox. He holds a B.A. in Economics from the University of Montana

Matt Bernacchi

Matt Bernacchi has been at the forefront of IT and network security for the past 15-plus years. Throughout the course of his career, he has been involved in almost every aspect of the IT security industry. Matt has also worked with some of the leading network security vendors and top MSPs in North America. In addition to his experience, Matt holds... more

Mark Winter

Mark Winter is vice president of sales for RapidFire Tools, a Kaseya company. Mark has over 25 years of experience in the IT field, with the last 15 years dedicated to providing software solutions to the VAR and service provider channels. During his time as a sales and account manager with a service provider, he became familiar with the inner... more

Lee Mash

A rising talent in the IT space, Lee Mash sharpened his leadership skills as a Sergeant in the Israeli military, specializing in counterterrorism. His experiences abroad broadened his perspective and provided him with a strong foundation of values on which he has built a flourishing career helping businesses achieve new growth through improved... more

Jerry Clark

Jerry Clark started his career after college repairing the first IBM PC/AT circuit boards. In 1989, he started a computer service/sales business, and in 2004, merged with a copier company. Today, Jerry is the director of cloud sales development for US Signal and helps IT consulting firms, managed service providers, VARs, and integrators nationwide... more

Heather Paunet

Heather Paunet is senior vice president of product and marketing at Untangle, responsible for building the right products for customers, taking into account customer needs and market trends. She has over 15 years’ experience driving the development and go-to-market of software solutions. Prior to joining Untangle, she held product leadership roles... more

Eric Townsend

Eric Townsend is Americas SMB and MSP marketing director for Intel. To compete in the new digital economy, businesses often need to make significant shifts in their business operations and technical infrastructure to deliver on their ever-changing business goals. Many businesses are in the midst of their own digital transformation and are... more

Eric Torres

Eric Torres joined Datto in March 2015 and was recently promoted to director of channel development. Previously, he ran the Datto sales, operations, and business practices for a successful 65-person managed service provider out of Milwaukee, Wisc. There, he was a member of the Datto Advisory Board and had given peer-to-peer presentations at... more

Danny Jenkins

Danny Jenkins is the CEO and co-founder of ThreatLocker, an Orlando, Fla.-based cybersecurity firm providing zero-trust endpoint security. Danny is a leading expert in cybersecurity with over two decades of experience in building and securing corporate networks, including many roles on red teams and blue teams. He is dedicated to educating... more

Dakota Fitzgerald

As the SYNNEX Stellr cloud and platform strategist, Dakota Fitzgerald came to this role with a background in coding and development and mass communications. She strives to develop new and innovative cloud strategies that provide our resellers with the competitive advantage they need to navigate disruption and thrive in the cloud arena. By... more

Clarissa Bove

Clarissa Bove has been working with MSPs at Huntress for over three years. Driven by the growing need to empower small to medium-size businesses with powerful cybersecurity, she takes pride in providing the best customer experience possible. As an account executive at Huntress, her goals include staying up to date on the ever-changing threat... more

Christine Gassman

Christine Gassman is director of global channel engagement at Armor Defense. She brings over 15 years of experience in the IT channel, specializing in fostering partner relationships and creating successful channel programs. Her most noted tenure was at Datto, where she was a multiple award-winning speaker and named to CRN’s Women of the Channel... more

Braden Sawyer

Braden Sawyer is an MSP channel manager with Webroot who is dedicated to educating and evangelizing MSPs around the idea of cyber resilience. He brings a fresh perspective with an MSP focus and seven-plus years of channel experience. Braden is the go-to when it comes to the arms race between the security industry and cybercriminals. He knows no... more

Bob Kilbride

Bob Kilbride is the Vice President of Channel Sales at Perimeter 81. Bob has more than 25 years of experience as a successful software and solutions sales professional, extensive partner management experience in the IT industry and a strong record of building and driving business through and with partners. In 2019, he was named one of CRN’s 50... more

Amy Luby

Amy Luby, head of community at Acronis, is a successful leader and entrepreneur in the global IT services channel, with an extensive record of achievement in channel sales program development and recruiting IT solution providers. She has strong technical expertise and domain knowledge in the rapidly evolving global managed, cloud, and security... more

You are here

ChannelPro SMB ONLINE Forum 2021: West

Check out our sponsors for this event.

Main Group

Sessions & Networking

November 16th

Secrets to Bigger Cloud Margins

Peer to Peer: Serving the New Normal Customer

Stump the Sales Pro

Principles of Zero Trust Security

The Channel Pro’s Strategic Roadmap to Success

ChannelPro SMB ONLINE Forum 2021: West Sponsor Award Winners

Titanium

Platinum

Sapphire

Premier Gold

Gold

Silver

Cocktail Reception Host

Session Speakers

Sponsor Speakers