Event Date: October 3rd, 2019COMPLETELY ONLINE OCTOBER 3RD THEN ON-DEMAND: Join a diverse group of integrators and solution providers for a full day of online education, best practices, and training on offering profitable IT services.Main GroupEvent Details The 2019 Canadian Online IT Service Provider Summit has the proven best practices, practical instruction, and specific recommendations you need to create, sell, deliver, and profit from managed IT and security services. We bring it all to you in a flexible, totally online format that’s a perfect fit for your busy schedule. Join ChannelPro and IoT Playbook editors as we host integrators and solution providers for a full day of online education, best practices, and training. Who should attend?Any Canada-based integrator, solution provider, and MSP who wants to grow their IT services business. Sessions & Networking Any times shown are subject to change. Please check back frequently for updates or changes. October 3rd Get Ready for Managed Everything If endpoint management and cloud-based email are the only subscription-priced services you offer, you’re missing out on a wide world of additional as-a-service recurring revenue opportunities. Our panel of experienced Canadian MSPs will prove it too in this fast-paced panel discussion of real-world opportunities in hardware-as-a-service, communications-as-a-service, disaster recovery-as-a-service, and other cloud and non-cloud solutions. Presenters: John Krikke, Adam Sprague, Paolo Del Nibletto, Alain Lefebvre , Des Dougan Sales Tip Shootout! Which sales expert is the best of the best? Decide for yourself as three leading sales consultants vie to provide the best advice on challenges that channel pros face every day, from landing appointments and overcoming objections to cross-selling services and beyond. Presenters: Gil Cargill, Mike Schmidtmann, Erick Simpson Peer to Peer: Winning in Cybersecurity Join ChannelPro’s Colleen Frye as she talks one-to-one with three of your Canadian peers about proven best practices for launching a security practice, selling security services, and more. Presenters: Todd Crystal, Victor Beitner, John Dathan IoT Playbook: Getting Started in the Internet of Things If you know how big the Internet of Things will soon be but don’t know where to begin with it, we’ve got the answers you’re looking for! Join ChannelPro’s Mark Smith for a no-nonsense conversation with solution provider Luis Alvarez, of Alvarez Technology Group, offering step-by-step instruction on launching an IoT device management practice. It’s actionable advice based on real-world experience that can double your managed services income overnight. Presenters: Mark Smith, Luis Alvarez MSP Pain Point Clinic Having trouble getting your pricing right, hiring good technicians, or getting your clients to pay on time? Managed services consultants Karl and Manuel Palachuk have the cures you need to those and other operational pain points. Join them as they help channel pros like you tackle real-world business challenges. Presenters: Karl Palachuk, Manuel Palachuk Frozen North, Red Hot Markets Join our panel of leading vendor executives for a look at the biggest emerging, unappreciated, and underexploited opportunities for Canadian channel pros today. Presenters: Thomas Penner, Alex Ryals , Bill Rhodes, Win Pham, Don Burns, Dan Wensley, Tal Tsur Sponsors Emerald Ruby Media Partner Agenda Any times shown are subject to change. Please check back frequently for updates or changes. Thursday, October 3rd Time Activity 8:00am to 11:55pm Get Ready for Managed Everything 8:00am to 11:55pm Sales Tip Shootout! 8:00am to 11:55pm Peer to Peer: Winning in Cybersecurity 8:00am to 11:55pm IoT Playbook: Getting Started in the Internet of Things 8:00am to 11:55pm MSP Pain Point Clinic 8:00am to 11:55pm Frozen North, Red Hot Markets Presenters Session Speakers Win Pham Win Pham is VP Development at RapidFire Tools, makers of Network Detective. He has over 20 years of product development experience and has expertise in monitoring, management, IT, and security. Victor Beitner Victor has been working in the technology industries for over 30 years and the last 19 have been focused on network security and cyber issues. His first remediation was in 1995 for an email compromise. Things haven’t changed much. When the Canadian Government announced the CyberSecure Canada Certification program, Cyber Security Canada was listed... more Todd Crystal Todd started working in the IT industry at Spencomp in March of 1998, and purchased it in May of 2007. Soon after starting at Spenccomp, he soon realized that he had to have a specialization to survive the everchanging landscape. The company chose to dive deep with SonicWall and become their #1 VAR in the province of Quebec. This approach has been... more Thomas Penner Thomas Penner launched busitec Canada, a subsidiary of the global IT services firm busitec GmbH. With a career devoted to digitizing the workplace, Thomas is a leading ELO Digital Office Business Partner who is passionate about helping businesses streamline their operations with modern approaches to process and workflow automation, records... more Tal Tsur Tal is a senior project manager, solution architect and technical leader for Storage Guardian, a data protection company specializing in providing backup and restore services for critical business data. He has a BA in Business Administration from Ruppin Academic Center. Paolo Del Nibletto Paolo Del Nibletto is the Chief, Channel Business for Jolera Inc, a global hybrid aggregated service provider as well as National Post contributing writer. He has been an active participant in the high-tech industry for more than two decades as the Editor of Canada’s most read IT channel publication and Web site CDN - Computer Dealer News. He... more Mike Schmidtmann Mike Schmidtmann has led information technology sales teams for more than 20 years. He currently works with solution providers across the United States on sales recruiting, new business development, and profit growth.Mike currently leds Trans4mers, a peer group for sales vice presidents and sales managers in the IT industry. Members consistently... more Mark Smith Mark Smith is the Business Development Director of The ChannelPro Network, the premiere resource for growing IT service companies. Mark was was the Founder of Windows NT Magazine, with a reach of 1.5M unique enterprise IT professionals in 160 countries. Mark sold Windows NT Magazine to Penton Media for $100M. EH Media has helped customer's... more Manuel Palachuk Manuel is the coach that will take you to the gym, not just send you there.He is the author of the book "Getting To The Next Level: A Blueprint For Taking You And Your Business To The Top." He has over 30 years of business, management, and training experience in the computer and electronics industries. He has owned several successful businesses,... more Luis Alvarez In less than a decade, Luis Alvarez has grown the Alvarez Technology Group, Inc. (ATG) from a small two-person consultancy to the premier information technology (IT) solutions provider on the California Central Coast, delivering IT services to more than 200 companies throughout the state. A visionary who never shies away from exploring exciting... more Karl Palachuk Karl W. Palachuk has built and sold two successful managed service business in Sacramento, Calif. He is a business coach, and the author of seventeen books. His books include "Managed Services in a Month," "The Network Documentation Workbook," and the 4-volume set, "The Managed Services Operations Manual." In fact, Karl has written and... more John Krikke John Krikke is a partner and Vice President of Onward Computer Systems, a 28-year-old organization that offers complete IT solutions and managed services to small and medium sized businesses in Southern Ontario.John has been involved in the IT technology industry since 1986. In 1993 he formed Krikke Computer Services (KCS), an innovator in... more John Dathan Over a nine-year tenure at Juniper Networks starting in 2005, John grew the business by more than 500 percent. In 2014, he joined HP to lead the networking business in Canada where his role evolved to several sales leadership positions prior to his final executive position there. He served as vice president and general manager for Hewlett Packard... more Gil Cargill After concluding a spectacular sales and management career at IBM, in which he led his sales team from a dead-last rating among 220 branch offices to first place in less than a year, Gil Cargill launched his own consulting practice in 1978. Cargill Consulting Group, Inc. was built on the same strategies that produced Cargill’s outstanding sales... more Erick Simpson Co-founder of one of the first "Pure Play" MSPs in the industry, and creator of the MSP Mastered™ Methodology for Managed Services business performance improvement and the Vendor Channel Maturity Level Index™ that identifies IT channel program maturation for strategic growth, Erick Simpson is a strategic technology business growth and... more Don Burns Don has been in the mounting and security industry for over 32 years, founding Vantage Point Products Corp in 1987. Eight years ago a strategic partnership with Compulocks Brands, Inc. was formed to develop antitheft and security products for mobile devices such as Laptops, Tablets, Smart Phones and other high profile theft worthy items like... more Des Dougan Des Dougan is Principal of Dougan Consulting Group Inc., based in metro Vancouver, British Columbia, Canada. Des has been running the consultancy since 2007, following a 30-year corporate IT career. Originally focused on break/fix, the company has been evolving towards managed services over the past several years. Dan Wensley Dan Wensley is the CEO of Warranty Master - an innovative SaaS company and global leader in asset lifecycle management & reporting solutions. Dan was appointed in May of 2019 to help lead Warranty Master to new heights. Since his short time with the company, they have continued to see exponential growth with over 6000 partners in tow. ... more Bill Rhodes Bill has been in the IT industry for 20 years initially working for a Compaq/HP reseller in Houston for the first 10 years after college before starting at Buffalo in 2006. His desire to create an easy and proactive channel based program and sales team is rooted in his years as a VAR. As a result, Bill requires a high level of customer support and... more Alex Ryals Alex Ryals serves as vice president, Security Solutions, North America for Tech Data. He was appointed to the role in February 2017 upon the completion of Tech Data’s acquisition of Avnet’s Technology Solutions division. In this role, he is responsible for accelerating the sales of security solutions through the Tech Data partner ecosystem.... more Alain Lefebvre Alain Lefebvre is a co-founder and Chief Operating Officer of Great White North Technology Consulting Inc, a managed IT services provider located in Timmins, Ontario. Although the company is based in Northern Ontario they serve small and medium businesses across Canada, including the Arctic Circle.Alain and his business partner Paul Brunet have... more Adam Sprague Adam has been in the IT industry since 1997, following his graduation from the University of New Brunswick with a business degree and diploma in technology management and entrepreneurship. He has overseen BrunNet’s overall strategic direction for the past decade and has helped the company grow into one of the largest IT solutions providers in... more Registration Options COMPLETELY ONLINE OCTOBER 3rd THEN ON-DEMAND: An amazing lineup of online sessions to grow your IT services business. 100% online. 100% convenient! Registration for Canadian IT Service Provider Online Summit 2019 is OPEN! Click here to register.