7:00 AM
Networking Breakfast
8:15 AM
Adopting a Security Framework: Guarding Against the Most Dangerous Cyberattacks
Security frameworks aren’t paperwork. They’re the blueprint that helps you safeguard clients, detect and respond to threats, and recover when the #@$% hits the fan. In this session, we’ll break down how to choose the right framework, map it to real threats MSPs face every day, and translate it into actionable steps you can take as soon as you get home.
8:45 AM
Security Is the Strategy: How Profitable MSPs Compete and Scale in a Crowded Market
Join us as we unpack what the 2025 Global MSP Benchmark Survey reveals about the firms outperforming their peers and why framework-aligned security, automation, and integration sit at the center of their success. We’ll explore how MSPs are using frameworks to structure services, standardize delivery, and clearly communicate value without overcomplicating operations.
Designed for MSP owners and leaders, this session focuses on practical, peer-tested approaches to improving margins, strengthening client relationships, and scaling sustainably in a competitive market
9:05 AM
Zero Trust Endpoint Security
Join us to explore how ThreatLocker has emerged as a leading force in the cybersecurity space by embracing Zero Trust as a foundational framework rather than a simple tool. This session will highlight how a Zero Trust approach redefines security by assuming nothing, validating everything, and proactively reducing attack surfaces to better protect modern organizations
9:15 AM
Zero Trust Self-Governing Unstructured Data - Powered by Deterministic Agentic AI
This presentation introduces an advanced Zero Trust service—a data-centric security model designed for MSPs and MSSPs in which security is embedded inside the data itself, enabling autonomous protection as files move across cloud, on-prem, and hybrid environments. Instead of relying on environmental boundaries (perimeters, systems, or identities) and reacting after data leaves those controls, this model enforces lightweight, deterministic agentic AI protection at the object level, allowing security to persist and reduce risk even when traditional controls are bypassed.
Built on SCCAI FUSION™ capabilities, this approach shifts security operations from threat monitoring and alert escalation to autonomous, real-time verification and containment at the data layer. Each protected file contains deterministic agentic AI that automatically verifies trust, evaluates runtime conditions, detects hostile execution contexts, and, upon activation, can initiate immediate containment and high-fidelity alerting. Because the agentic behavior is deterministic, responses are exact, known, and repeatable—making them predictable, auditable, and well-suited for compliance-driven environments while reducing reliance on human-in-the-loop SOC workflows and minimizing false positives.
Our model incorporates Zero Trust entitlements (device and context binding), object-level access controls, filename masking for at-rest obfuscation, and data-in-use memory protection to enforce trust-by-verification at the file and folder level. An immutable chain-of-custody supports a defensible compliance posture, enabling precise policy enforcement, rapid reporting, and post-incident analysis.
In defined scenarios, stolen data can be rendered unusable, helping convert many breach events into detectable, lower-impact security incidents rather than costly data exposure. For MSPs and security operators, this enables an advanced, differentiated service: intelligent security that lives inside the data itself.
9:25 AM
Stop the Fire Drills: Forge Security Programs at Scale
Most MSPs deliver “security programs” as a series of urgent one-offs: a questionnaire this week, a policy scramble next week, an audit panic right when everyone’s busy. That approach burns margin and teaches clients that security is chaos. This session shows how to forge security programs at scale by turning security and compliance into a repeatable service cadence: a clear baseline, a monthly rhythm, and a quarterly readiness cycle that produces measurable progress and reusable evidence. You’ll learn how to scope it, package it, and deliver it across your client base without heroics or spreadsheet theater.
9:35 AM
Power Your Business: Increase Revenue with Power Protection from CyberPower
In this short 10-minute presentation, you’ll learn how increased IT infrastructure, more frequent severe weather, an aging power grid, and advanced computing applications have propelled the need for reliable power. This need creates an opportunity for your business to supply customers with power protection that keeps them connected, protected, and productive.
Discover how partnering with CyberPower makes it easy to sell professional-grade power protection through its award-winning partner program, the CyberPower Channel Partner Alliance. Packed with benefits including automatic partner discounts, unmatched support, and a lucrative rewards program, the Channel Partner Alliance puts a power partner in your corner and allows you to make excellent margins selling industry-leading power protection solutions.
9:45 AM
Rooted in Humanity: Cultivating Cybersecurity Growth Together
Most cybersecurity distributors offer a catalog of tools; we offer a pair of hands. Just as a May garden needs more than just seeds to thrive, your business needs a real partner to help it grow.
In this session, we’re moving away from automated "how-to" videos to show you the value of a human guide. We’ll discuss how we work alongside you to prune away technical noise and plant the right solutions for your customers. By focusing on active tending rather than just selling products, we help you build a more resilient practice. Join us to learn how a hands-on approach creates the fertile ground your business needs to scale and customers to stay protected.
10:05 AM
How to Automate Your MSP and Scale with AI
Many MSPs want to hop on the automation hype train, but the biggest gains come from fixing workflows and adopting AI internally first. This session will show how to target the right processes and get quick wins without sacrificing security.
10:35 AM
Seven Habits of Highly Compromised Organization
Let me start with a familiar idea—the seven deadly sins: Pride, Envy, Greed, Wrath, Gluttony, Sloth, and Lust. Traditionally, they describe how people fail. But based on insights from SonicWall’s 2026 Cyber Protect Report, they also map—almost exactly—to how organizations fail at cybersecurity.
Across breaches and security assessments, the same patterns keep showing up. And they’re not just technical issues—they’re human behaviors: overconfidence, reacting instead of planning, avoiding necessary work, or chasing the next new thing.
In this session, we’ll connect each of these behaviors to the real security failures they create—and more importantly, what successful organizations do differently.
Because in the end, cybersecurity isn’t just about technology. It’s about discipline, decision-making, and organizational behavior.
10:50 AM
Why Email Authentication Still Matters
11:00 AM
AI Is Already Inside Your Customers’ Environments: Turn Unmanaged AI Risk into NEW MRR
AI adoption is accelerating faster than existing governance, visibility, and control. Join us to learn about the AI landscape at SMBs and how MSPs are launching AI Detection & Response as a high-margin managed service - without disrupting their existing security stack.
11:11 AM
Gold Sponsor Presentation: TD SYNNEX
11:20 AM
Gold Sponsor Presentation: Netlogic
11:30 AM
Beyond the Device: Why Identity is the New Perimeter for MSPs
Traditional device management is hitting a wall. With 75% of employee-owned devices currently "dark" to MSP visibility, the olplaybook of locking down hardware is failing. In this 10-minute overview Chuck Szymczak, Sr. Account Manager at Aura Business, reveals why the most successful MSPs in 2026 are shifting their focus from the device to the identity. Learn how Aura Business allows you to secure the "unmanaged" BYOD gap, protect client data from credential-based attacks, and offer a privacy-first security solution that employees actually want to use—all while adding a high-margin revenue stream to your stack.
11:40 AM
Network Performance is the New Security
Networks are under intense pressure. The avalanche of IoT devices, the demands of Wi-Fi 7, ever-increasing security threats mitigated by security software, and the impact of AI inference traffic are placing enormous pressure on networks, specifically the router/firewall. For too long, router/firewalls have layered security feature after security feature into these devices resulting in code that is bloated, outdated, and ineffective. Performance has suffered, and network protection remains tenuous, especially as so many of these router/firewalls are built on open-source code. As security moves to the endpoint, networks need a router/firewall designed for the intense new traffic demands that are here today and steadily increasing. Find out why performance is the key to network protection and how a carrier-grade router/firewall has become a necessity in today's networks.
11:50 AM
ROI Lightning Round
1:00 PM
Product & Services Expo Luncheon
2:30 PM
Channel’s Got Talent: Cybersecurity Pitch Edition
Want to avoid the after-lunch food coma? In this fast and fun showdown, four brave attendees will pitch their cybersecurity services. After getting honest (and perhaps slightly silly) feedback from our judges, they'll try again with a stronger, sharper pitch. The crowd will vote, one champion will emerge, and the winner earns bragging rights and eternal glory.
3:00 PM
Gold Sponsor Presentation: OpenText
3:25 PM
How Not to Get Sued: Local Legal Issues for **Midwest* MSPs
Back by popular demand, Bradley Gross returns with a hard-hitting session built specifically for **Midwest** MSPs. It’s a risky time to be in tech services, and one lawsuit can drain your time, money, and reputation. Bradley will break down the biggest legal threats MSPs in the **Midwest** face, the mistakes that spark lawsuits, and the concrete steps you need to take today to protect your business.
4:05 PM
Sponsor Awards Voting
4:15 PM
The 4th Quarter Speech: Adjustments You Need to Make to Win the Game
This is the locker-room talk every MSP needs before heading back onto the field. In this inspirational featured session, we'll tie the lessons you've learned at ChannelPro DEFEND to practical next steps. We'll deliver a concrete plan to confront the challenges in your business, implement the right strategies, and coach your employees to success.
4:45 PM
Partner in Excellence Award
Help us celebrate greatness at our Partner in Excellence Award Ceremony. We'll recognize a local IT channel legend for their leadership, innovation, camaraderie, and commitment to building the industry.
5:00 PM
Sponsor Awards & Attendee Giveaways!