ChannelPro SMB Forum 2020: Raleigh

Jul 8th, 2020 to Jul 9th, 2020

100% Online: Live-streamed panel discussions plus other online content

The state-of-the-art virtual conference experience, which includes live-streamed panels and presentations, will deliver everything you’ve come to expect from a ChannelPro SMB Forum event: outstanding content from the industry’s leading MSPs, solution providers, and luminaries, plus a chance to be part of the conversation, this time through online Q&A. You MUST attend!

Who should attend: This event is free for IT consultants, VARs, integrators, and managed service providers of all types who are looking to grow their business.

What's included: Access to all sessions, learning materials, and prize giveaways.

Image credit: NCDOTCommunications

Check out our sponsors for this event.

Main Group

Event Details

This event was originally scheduled as a face-to-face event, but with the COVID-19 situation we are now switching it to a completely online event.

ChannelPro SMB Forum is designed to be a highly interactive, engagement-rich environment specifically to facilitate peer-to-peer networking.

Join Us At The ChannelPro SMB Forum!

Beyond the numerous educational sessions, the Forum is a unique opportunity for you to strengthen current relationships, or build valuable new ones. Throughout the event, you will have numerous opportunities to interact formally and informally with your peers and make connections with new colleagues.

Sessions & Networking

July 8th

Weathering the COVID-19 Storm: A Survival Guide

Expert managed services consultants Rayanne Buchianico and Manuel Palachuk outline the financial and operational moves you must make now to preserve cash and maximize profit.

Presenters:

Rayanne Buchianico, Manuel Palachuk

Peer to Peer: Best Practices for Big Challenges

Hiring and retaining good people. Generating sales leads. Adopting a vertical industry specialty. All three are important. All three are incredibly difficult too. In this series of interactive, one-on-one interviews, you’ll find out exactly how real-world channel pros like you are successfully tackling these common and demanding challenges.

Presenters:

Joanna Mirov, C.J. Ezell, Colleen Frye

Keynote with Gary Pica: Looking Beyond: Preparing Your Business for the Post-COVID Future

Presenters:

Gary Pica, Rich Freeman, Matt Whitlock

IoT Playbook: Growing Your Way Through the COVID-19 Crisis

Join leading-edge channel pro Luis Alvarez as he provides an up-to-the-minute account of how he’s supporting clients, securing their work-from-home technology, and expanding his Internet of Things business despite the COVID-19 outbreak.

Presenters:

Luis Alvarez, Mark Smith

July 9th

Coronavirus and the Cloud

The business world is taking a crash course in remote productivity, and SMB technology will never be the same. Our panel of leading-edge cloud service providers has insights to share on keeping clients connected from home today and capitalizing on exploding demand for cloud solutions tomorrow.

Presenters:

Eric Long, Malik Khan , Antwine Jackson

Peer-to-Peer Roundtable

As a follow-on to their Day One Q&A on best practices for big challenges, three IT business owners dissect strategies on verticalization, staffing, and driving sales.

Presenters:

Joanna Mirov, C.J. Ezell, Colleen Frye

Securing Clients, Securing Your Future

Join our panel of managed security experts for a frank look at best practices for keeping customers safe now and building the security practice SMBs will need when conditions start returning to normal.

Presenters:

Rory Sanchez, Robert Boles, Joshua Liberman, Scott Beck, Angela Hogaboom

ChannelPro SMB Forum 2020: Raleigh Sponsor Award Winners

Diamond

Platinum

Sapphire

Premier Gold

Gold

Silver

Pre-Day

Breakfast

Cocktail Reception Host

Media Partner

Agenda

Wednesday, July 8th
Time	Activity
12:30pm to 12:35pm	Welcome Remarks
12:35pm to 12:45pm	Breakfast Sponsor - ChannelOnline
12:45pm to 1:45pm	Weathering the COVID-19 Storm: A Survival Guide
1:45pm to 1:55pm	Gold Sponsor Presentation - Epson
1:55pm to 2:15pm	Sapphire Sponsor Presentation - Datto
2:15pm to 3:00pm	Peer to Peer: Best Practices for Big Challenges
3:00pm to 3:50am	Navigating the COVID-19 Threatscape
3:50pm to 4:05pm	Premier Gold Sponsor Presentation - The 20
4:05pm to 4:30pm	Diamond Sponsor Presentation - SolarWinds MSP
4:30pm to 5:10pm	Keynote with Gary Pica: Looking Beyond: Preparing Your Business for the Post-COVID Future
5:10pm to 5:20pm	Silver Selfie Shout-out
5:20pm to 5:40pm	Platinum Sponsor Presentation - Dell Expert Network
5:40pm to 5:45pm	Mid-Day Break
5:45pm to 6:05pm	Leveraging Distributor Resources: Now More Than Ever
6:05pm to 6:35pm	Mastering Managed Services Tools
6:35pm to 7:15pm	IoT Playbook: Growing Your Way Through the COVID-19 Crisis
7:15pm to 7:20pm	Expo Sponsor - CompTIA
7:20pm to 7:25pm	Closing Remarks Day One
7:25pm to 9:25pm	Expo Hall: Sponsor Booth Time, Prizes, Giveaways, and More
9:25pm to 9:50pm	Sponsor Giveaways from the Main Stage!

Thursday, July 9th
Time	Activity
1:15pm to 1:20pm	Welcome Remarks Day Two
1:20pm to 1:35pm	Silver Sponsor Presentations
1:35pm to 2:20pm	Coronavirus and the Cloud
2:20pm to 2:35pm	Silver Sponsor Presentations
2:35pm to 2:50pm	Peer-to-Peer Roundtable
2:50pm to 3:05pm	Silver Sponsor Presentations
3:05pm to 3:50pm	Securing Clients, Securing Your Future
3:50pm to 3:55pm	Closing Remarks
3:55pm to 5:55pm	Expo Hall: Sponsor Booth Time, Prizes, Giveaways, and More
5:55pm to 6:15pm	Sponsor Giveaways from the Main Stage!

Presenters

Session Speakers

Angela Hogaboom

Angela Hogaboom, Principal Consultant at Cyber Compliance Group, has over a decade of IT and cybersecurity experience. She has helped hundreds of SMBs achieve compliance with CMMC, NYCR500, and other frameworks, and aided MSPs and Channel Partners in productizing security services. Angela holds a Bachelor's Degree in Cybersecurity and Information... more

Antwine Jackson

Antwine Jackson is the president and founder of Enitech, a Raleigh, N.C.-based managed service IT firm. He has over 15 years of experience in the IT service industry. Antwine has been featured in the Triangle Business Journal and ChannelPro magazine for his success as a technology entrepreneur.  Antwine holds a 4th degree black belt in the martial... more

C.J. Ezell

C.J. Ezell launched his first company in 1998. Twenty-two years later, he is still starting new ventures and inspiring others to do the same. He is a frequent speaker at business-building events throughout North America. He has a proven track record of success in the technology services and healthcare industries. His current businesses include:... more

Colleen Frye

Colleen Frye is managing editor of ChannelPro, which she has been involved with since issue No. 1 of the publication, first as a freelance copy editor and then adding writing and special project duties, until assuming her current role in 2017. Her work has appeared in publications such as InfoSecurity Professional, Application Development... more

Eric Long

Eric Long is the President of TeraCloud, a national cloud computing and managed services provider. With over 30 years of experience in the Information Technology sector, Eric has become the go-to resource for large and small companies when it comes to solving complex IT issues that decrease productivity and hurt business operations.

Gary Pica

Gary Pica is a pioneer in the managed services field. His first MSP, Dynamic Digital Services, was “early to market” in the MSP arena. It quickly became one of the fastest-growing MSPs in the country, with more than 7,000 endpoints under management, generating over $500,000 of monthly recurring revenue.Gary has since launched TruMethods, a... more

Joanna Mirov

Joanna Mirov is an accomplished entrepreneur and businesswoman who has established herself as an active advisor and guest speaker on business and technology. With a proven track record of growing a multi-million-dollar IT company and mentoring MSP leaders and women professionals, Joanna aims to share her knowledge and expertise with others,... more

Joshua Liberman

Joshua Liberman is president and founder of Net Sciences. He started PC Services in 1990, providing Novell networking and becoming a Master CNE. Since starting Net Sciences in 1996, Joshua has built and secured hundreds of networks in New Mexico and the area. Joshua has been a rock and ice climber, martial artist, and lifelong... more

Luis Alvarez

Since founding the Alvarez Technology Group (ATG) in 2001, Luis Alvarez has led the company to grow from a two-person consultancy to a premier technology solutions provider in California, delivering Security, Internet-of-Things (IoT) and information technology (IT) services. The company’s vision is to keep their clients safe, secure, and... more

Malik Khan

Malik Khan, founder and CEO of PointClick Technologies, has over 20 years of experience in the information technologies managed services, cloud, and consulting industry. In 2007, Malik founded PointClick Technologies to focus on end-to-end cloud hosting services that spans beyond infrastructure management. The company offers cloud hosting and web... more

Manuel Palachuk

Manuel brings an infectious energy, inspiring audiences to embrace meaningful change with takeaways for resolute action. Manuel has run several successful companies, mentored many more, and spoken to audiences around the world. He helps organizations pull back the curtain to reveal the potentially toxic, rotting culture they've cultivated, and... more

Mark Smith

Mark Smith is the business development director of The ChannelPro Network, the premier resource for growing IT service companies. Mark was was the founder of Windows NT Magazine, with a reach of 1.5M unique enterprise IT professionals in 160 countries. Mark sold Windows NT Magazine to Penton Media for $100M. EH Media has helped customers generate... more

Rayanne Buchianico

Rayanne Buchianico has devoted her career to the technology industry. With over 25 years of working in and around technology, she built many companies to support IT professionals across the globe.As the owner of ABC Solutions LLC in Clearwater, Florida, she developed processes for MSPs to focus on profitability, automation, and standardization... more

Robert Boles

Founder & CEO of BLOKWORX, Robert Boles is a global network and cybersecurity expert who has been designing, delivering and managing leading managed security services for the past 25+ years. He has helped secure a vast array of clients, from Fortune 500 to small and mid-sized businesses. Boles’ prevention-centric philosophy fuels BLOKWORX... more

Rory Sanchez

Rory Sanchez is CEO of Forthright Technology Partners. He was previously President at Cerberus Cyber Sentinel Corp. (NASDAQ: CISO), a managed compliance and cybersecurity provider, and CEO of True Digital Security, which was acquired by CISO in January 2022. Rory was a founding member of the ConnectWise Partner Advisory Board, past president... more

Scott Beck

Scott Beck is CEO of the fast-growing cybersecurity and IT services firm BeckTek, based in New Brunswick, Canada. He’s a two-time international best-selling author and award-winning speaker, including appearances at NASDAQ and Harvard Club of Boston. Co-star of the Amazon Prime documentary Cyber Crime, Scott is a frequent celebrity guest expert... more

Matt Whitlock

Matt Whitlock is responsible for the strategic direction and technical content of ChannelProNetwork.com. He brings more than 20 years’ experience working in the technology industry to his reviews, analysis, and general musings about all things gadget and gear. Matt’s decade of experience in online media, community management, and web development... more

Michael Siggins

Michael Siggins is the founder and publisher of The ChannelPro Network. Since March 2007 the network has been providing targeted business and technology information for the IT channel. Via its print and online properties, the network delivers expert opinion, analysis, news, product reviews, and advice vital to business success. Michael is also... more

Rich Freeman

As ChannelPro’s founding and executive editor, Rich Freeman is responsible for setting overall editorial direction, covering industry trends, and reporting on breaking news in the SMB technology market. A veteran writer and editor, Rich has more than 25 years of experience in the IT industry, including over eight years in Microsoft’s... more

Sponsor Speakers

Yj Lin

YJ Lin is the Dell Expert Network program manager assisting 5,000-plus Dell Expert Network MSPs in the United States to partner with Dell Technologies with the resources to scale. He started his Dell career as an IT adviser supporting small businesses and now engages a team of more than 400 representatives aligned with our Dell Experts to support... more

Tracy Holtz

Tracy Holtz is a director of security solutions in Tech Data’s security organization. She joined Tech Data in December 1996 and brings more than 22 years of strategic channel knowledge to the team. Tracy is responsible for Tech Data’s U.S. Security Vendor Management strategy and business. Tracy began her career in the IT industry when she joined... more

Tim Conkle

Tim Conkle holds over 30 years of entrepreneurial success in the Information Technology and Services sector. As a leading voice in the Managed IT Service Provider space, Tim is dedicated to developing simple, solid IT solutions for SMB clients and MSPs (Managed Service Providers) across the nation. His notoriously energetic nature, along with his... more

Peter Houseman

Pete Houseman is a senior new business development rep with Ingram Micro’s SMB business unit. He has helped countless companies leverage the resources available through Ingram Micro, allowing them to scale and take on opportunities they would have previously passed on. He can help develop a plan tailored to your business that will allow you... more

Nadir Merchant

Nadir Merchant applies a unique set of talents as general manager and CTO at IT Glue, where he leads the product vision into reality. His history of technical leadership roles complements his enduring passion and a keen eye for great customer experiences. Nadir joined IT Glue in 2016, initially as an engineering leader, and since that time his... more

Maria Moran

Maria Moran, senior cloud development manager at D&H Distributing, is a 20-year industry veteran known for building strong relationships in both the IT distribution and reseller space while increasing partner revenue, profitability, and value through strategic development, education, and execution. As a member of the D&H cloud leadership... more

Linda Presutti

Linda Presutti is a strategic business development manager in the Commercial Business InkJet Print Division at Epson America. Her career spans over 25 years in the print industry, with companies including Hewlett-Packard and Lexmark. She started in channel development with HP, cultivating an ecosystem of channel partners and ultimately increasing... more

Larry Meador

Larry Meador is the channel manager of GreenLink Networks, a channel-only business VoIP services company. Larry is a veteran of both the retail and the reseller/MSP channels. From a retail perspective, Larry has experience on “both sides of the table,” having managed a $100 million computer peripherals category for a national retailer and then... more

Kevin Liesen

Kevin Liesen has been with CompTIA for over 6 years. He started as an account manager for MSP's and has since moved on to work with CompTIA Vendor members in the Eastern half of Canada as well as New England and the Mid Atlantic states.

Jon Clay

Jon Clay is director of global threat communications at Trend Micro. He has worked in the cybersecurity space for over 23 years and is responsible for managing marketing messages and external publication of all the threat research and intelligence within Trend Micro as well different core technologies. As an accomplished public speaker with... more

Joe Gandia

Joe is the business development representative in the Commercial Business InkJet Print Division at Epson America. He is focused on driving channel alignment and execution between our partners’ strategy and Epson’s go-to-market initiatives in our Business InkJet solutions. Joe has a deep understanding of the IT industry from print to data... more

Desraie Thomas

Desraie Thomas is the channel development manager on the business development team at Datto. She has a background in sales within several different industries and has had the opportunity to work around the world, always excelling in each position. Over the past few years within the MSP channel, she has assisted partners and customers in building... more

Dave Goldie

Dave Goldie (Goldie) is vice president of channel for Gradient MSP and channel champion for the MSP world. He’s worked in the channel for six years, valiantly helping MSPs scale their businesses and improve their practices.   Dave lives in Vancouver, Canada, with his family. When he’s not working in the channel, he enjoys spending... more

Danny Jenkins

Danny Jenkins is the CEO and co-founder of ThreatLocker, an Orlando, Fla.-based cybersecurity firm providing zero-trust endpoint security. Danny is a leading expert in cybersecurity with over two decades of experience in building and securing corporate networks, including many roles on red teams and blue teams. He is dedicated to educating... more

Craig Fulton

As chief customer officer, Craig Fulton oversees the education teams and the IT Nation as a unified function to empower ConnectWise’s customers to succeed in growing their businesses and exceeding their goals. He credits his 20-plus years in the technology sector, including time spent as a support desk and field technician, for helping him... more

Corey Munson

Corey Munson is vice president at PC Matic, maker of a patented globally automated whitelist technology, developed and supported exclusively in the U.S. In his 16 years with PC Matic, Corey has helped lead the company's rapid growth in the consumer markets, introduction into the channel, and continued B2B market expansion. Prior to joining PC... more

Colin Knox

Colin Knox is an entrepreneur, an inspiring leader, and a big thinker. Where he sees problems, he’s driven to apply effective, creative solutions. He builds smart, highly effective teams – and then gets out of their way. He is a two-time category disrupter turning start-ups into market leaders. Colin is the Founder & CEO of Gradient MSP,... more

Cameron Stone

Cameron Stone is a technology enthusiast who has worked around security, liability, and compliance issues for businesses for over 10 years. He started out negotiating property and casualty for multinational mining corporations, transitioned into PCI-compliant payment integrations for software, and settled into his current focus of working with... more

You are here

ChannelPro SMB Forum 2020: Raleigh

Check out our sponsors for this event.

Main Group

Join Us At The ChannelPro SMB Forum!

Sessions & Networking

July 8th

Weathering the COVID-19 Storm: A Survival Guide

Peer to Peer: Best Practices for Big Challenges

Keynote with Gary Pica: Looking Beyond: Preparing Your Business for the Post-COVID Future

IoT Playbook: Growing Your Way Through the COVID-19 Crisis

July 9th

Coronavirus and the Cloud

Peer-to-Peer Roundtable

Securing Clients, Securing Your Future

ChannelPro SMB Forum 2020: Raleigh Sponsor Award Winners

Diamond

Platinum

Sapphire

Premier Gold

Gold

Silver

Pre-Day

Breakfast

Cocktail Reception Host

Media Partner

Session Speakers

Sponsor Speakers