June 5th
How Marketing Professionalism Drives Profits
MSPs hold themselves a high standard, but don’t always articulate and market their professionalism effectively. In this engaging conversation and Q&A session with NSITSP leaders Karl Palachuk and Heather Johnson, we’ll deliver practical advice on this topic. Join us to learn the little things your team can do to make professionalism the heart of your brand: appearance, communications, advertising, and forging partnerships with organizations like the National Society of IT Service Providers.
Monetizing Microsoft Copilot: The Best Pre-Deployment Strategy
Organizations rushed to implement Microsoft Copilot when it was announced but overall adoption has dropped significantly. That’s due to the lack of a proper framework which allows technology usage to thrive. Attend this impactful session to learn what steps are needed to roll out Copilot successfully. Learn how to turn this leading AI product into a moneymaker while also following security best practices.
How MSPs can win the hearts (and wallets) of Non-Profits
Non-profits are a little different than for-profit businesses, in terms of their technology needs, financial goals, and even the language they speak. Engaging with them takes a thoughtful, carefully tailored approach. But once you’ve won their trust the opportunities are vast. Join non-profit expert Rosene Johnson as she shares:
- practical advice for addressing common non-profit pain points
- advice for fostering stronger relationships with non-profit leaders
- ways to win more business and unlock more recurring revenue.
Strategic Networking Exclusively for IT Pros: MSP Matchmaker
Unleash the power of strategic connections at our matchmaking network session. Attendees will be categorized based on their #1 need coming into ChannelPro LIVE. Then we'll connect you with an expert coach and MSP peers with complementary goals.
- Trying to acquire an MSP? We'll put you in a peer conversation with MSPs seeking to sell.
- Hoping to get more industry friends and referral business? We'll facilitate those conversations.
- Want to build a better vendor portfolio? Our experts will walk you through how to achieve that.
Welcome Cocktail Reception in the Exhibit Hall
June 6th
Six Ways to Use AI to Improve Your MSP
In this dynamic session, we unveil six powerful ways AI can propel your MSP business forward, providing immediate and lasting impacts. Discover how to drive business growth by automating workflows, harnessing AI-driven analytics, addressing client issues quickly and proactively, producing pro-quality marketing content, and more! Don't miss this opportunity to explore the tangible benefits of AI acceleration, empowering your MSP with the tools to thrive in a dynamic and competitive landscape.
The Secrets to Onboarding Clients Successfully
Client onboarding is a critical process that sets the tone for a successful and enduring client relationship. This session is dedicated to helping you succeed at the art of efficient onboarding, ensuring a smooth progression from prospect to satisfied client. We’ll share best practices, help you set expectations and goals, and talk in-depth about the documentation and compliance process. Our experts are ready to share their experiences with mitigating risk while establishing enduring relationships with new customers.
Gold Sponsor Presentation: Galactic Advisors
Product & Services Expo Luncheon
Now is the time for you to connect with dozens of channel vendors under one roof! Many attendees consider this the highlight of our events – your chance to meet with the vendors who make your success possible. See product demos, learn about show specials, get updates on partner programs that can offer you training, marketing, financing and more. These conversations will save you money while making you money.
How NOT to Get Fired by Your Clients
Join us for "How NOT to Get Fired by Your Clients," a crucial guide to avoiding the top reasons MSPs lose business. Learn how to: enhance helpdesk support for client satisfaction, streamline billing, sharpen project estimates to align with client expectations, and cultivate professionalism within your team. Our experts will share strategies and experiences to help you prevent client frustration, improve retention, and secure your business's future. This is a golden opportunity for MSPs to refine their operations and safeguard their client relationships.
Selling Up! 5 Strategies for Winning Bigger Accounts
Some IT services companies are happy to sell to the smallest of SMB companies. But for many, up-market is the place to be. In this informative session, we'll share expert guidance on making a leap in customer weight class. Learn what mid-size orgs are looking for, how to get them to sign on the dotted line, and ways to continually impress them once you've won their business. Embrace your opportunity to become the next great MSP for businesses of 50-1000 seats!
Boosting MSP Revenues with Cybersecurity Services
Cybersecurity is not just a protective measure; it's a business opportunity for MSPs. By offering comprehensive cybersecurity solutions, MSPs can attract more clients and become stickier in existing accounts. If you want to make a difference for your clients and your bottom line, this is a can't-miss panel conversation. Our experts will discuss industry trends and provide best practices to pitch and sell innovative, high margin cybersecurity services.