Allen Edwards

Allen Edwards is president of Eureka Process, which he started with a view to benefit clients through immersion in their daily process and activity. Allen brings his breadth of technical and leadership knowledge to the table, along with proven EOS® implementation skills to guide his clients and their teams through fostering the development of the hard and soft skills that make success inevitable.

Allen is strict about Eureka’s mandate: Always add value first, whether that means working with C-level executives to elevate their leadership game or getting hands-on with front-line techs or the sales team.

He aims to offer his clients a sense of relief from the demand and complexity of running a successful MSP and reinvigorates teams with enthusiasm and a sense of possibility.

Allen began his IT career in 1994 as an entry-level tech, climbing the ladder through positions such as network technologist and then division manager in just six years. He founded his first IT company in 2002, and in 10 short years led the enterprise through a transition from break/fix to MSP, and from custom ticketing to Autotask before moving to ConnectWise Manage.

A sought-after MSP expert, Allen helps business leaders and their teams optimize ConnectWise Manage capabilities while building meaningful, growth-centered relationships that support next-level performance.

With a passion for adventure, Allen fills his spare time nurturing any one of his varied interests. From scuba diving to snow skiing, acroyoga, and travel, he looks to take in all this world has to offer.