Add to Calendar Canadian IT Service Provider Online Summit 2020 Oct 1st, 2020Online COMPLETELY ONLINE October 1st: Join a diverse group of integrators and solution providers for a full day of online education, best practices, and training on offering profitable IT services. Check out our sponsors for this event. Main GroupEvent DetailsThe 2020 Canadian Online IT Service Provider Summit has the proven best practices, practical instruction, and specific recommendations you need to create, sell, deliver, and profit from managed IT and security services. We bring it all to you in a flexible, totally online format that’s a perfect fit for your busy schedule. Join ChannelPro and IoT Playbook editors as we host integrators and solution providers for a full day of online education, best practices, and training. Who should attend?Any Canada-based integrator, solution provider, and MSP who wants to grow their IT services business. Topics* include: Targeted for a Canadian MSP audience Canadian Market Trends and Channel Partner Case Studies Managed Services that Produce the Highest Profits How You Can Profit from IoT Solutions Today How to Price and Sell Services Easily And more! Sessions & Networking Any times shown are subject to change; please check back frequently for updates or changes. Times below are shown in time. October 1st Session: Weathering the COVID-19 Storm: A Survival Guide Expert managed services consultants Rayanne Buchianico and Manuel Palachuk outline the financial and operational moves you must make now to preserve cash and maximize profit. Presenters: Rayanne Buchianico, Manuel Palachuk Session: Securing Clients, Securing Your Future Join our panel of managed security experts for a frank look at best practices for keeping customers safe now and building the security practice SMBs will need when conditions start returning to normal. Presenters: Scott Beck, Todd Crystal, Adam Sprague, Ted Shafran Session: Peer to Peer: Best Practices for Big Challenges Hiring and retaining good people. Generating sales leads. Adopting a vertical industry specialty. All three are important. All three are incredibly difficult too. Through a panel discussion with MSP owners, you’ll find out exactly how real-world channel pros like you are successfully tackling these common and demanding challenges. Presenters: Barbara Paluszkiewicz, Luis Giraldo, Jeffrey Jansen Session: Coronavirus and the Cloud The business world is taking a crash course in remote productivity, and SMB technology will never be the same. Our panel of leading-edge cloud service providers has insights to share on keeping clients connected from home today and capitalizing on exploding demand for cloud solutions tomorrow. Presenters: Barbara Paluszkiewicz, Chad Kempt, Paolo Del Nibletto Sponsors Diamond Emerald Agenda Any times shown are subject to change; please check back frequently for updates or changes. Times below are shown in time. Thursday, October 1st Time Activity 2:30pm to 3:30pm Sponsor Expo Booths and Resource Pages Time 3:30pm to 3:35pm Opening Remarks 3:35pm to 4:20pm Session: Weathering the COVID-19 Storm: A Survival Guide 4:20pm to 4:40pm Diamond Sponsor Keynote: Datto: The Shocking State Of The Industry: What MSPs Are Doing Now To Preserve Margins, Keep Clients Paying, And Generate Quick Revenue Surges 4:40pm to 5:25pm Session: Securing Clients, Securing Your Future 5:25pm to 5:35pm Break 5:35pm to 6:20pm Session: Peer to Peer: Best Practices for Big Challenges 6:20pm to 6:35pm ChannelPro Interview: Welcome to the Golden Age of Managed Services 6:35pm to 7:20pm Session: Coronavirus and the Cloud 7:20pm to 7:35pm ChannelPro Interview: Cyber Resilience for Now and the Future 7:35pm to 7:40pm Closing Remarks 7:40pm to 8:40pm Sponsor Expo Booths and Resource Pages Time Presenters Session Speakers Todd Crystal Todd started working in the IT industry at Spencomp in March of 1998, and purchased it in May of 2007. Soon after starting at Spenccomp, he soon realized that he had to have a specialization to survive the everchanging landscape. The company chose to dive deep with SonicWall and become their #1 VAR in the province of Quebec. This approach has been... more Ted Shafran Ted Shafran is president of Connectability. He is a computer science graduate of York University, where he was the recipient of the CIPS award for highest standing in his final year. In 1995, he founded Connectability with a focus on end-to-end support for business IT infrastructure. Prior to that he was founder, president, and CEO of The KTS... more Scott Beck Scott Beck is CEO of the fast-growing cybersecurity and IT services firm BeckTek, based in New Brunswick, Canada. He’s a two-time international best-selling author and award-winning speaker, including appearances at NASDAQ and Harvard Club of Boston. Co-star of the Amazon Prime documentary Cyber Crime, Scott is a frequent celebrity guest expert... more Rayanne Buchianico Rayanne Buchianico is owner and CEO of ABC Solutions in Clearwater, Fla. Rayanne has devoted her career to the technology industry. With over 20 years of working in and around technology, she built many companies to support IT professionals across the globe. As the owner of ABC Solutions, she developed processes for MSPs to focus on profitability... more Paolo Del Nibletto Paolo Del Nibletto is the chief of channel business for Jolera, a global hybrid aggregated service provider as well as a National Post contributing writer. Paolo has been an active participant in the high-tech industry for more than two decades as the editor of Canada’s most read IT channel publication and website, CDN - Computer Dealer News... more Manuel Palachuk Manuel Palachuk is the coach who will take you to the gym, not just send you there! He is the author of the book Getting To The Next Level: A Blueprint For Taking You And Your Business To The Top, and he is working on his next book Agile Service Delivery: The Ultimate Secret To Making Work Flow. He has over 30 years of business, management,... more Luis Giraldo Luis is a director, marketing, at SolarWinds MSP and CEO of Vancouver-based Ook, a five-person MSP that caters to small and medium businesses. Ook has appeared on the Canada Growth 500, CRN MSP 500, and Pioneer 250 lists, as well as ChannelFutures’ MSP 501. A consummate IT professional and product strategist, Luis presents frequently on MSP best... more Jeffrey Jansen Jeffrey Jansen has been with PC Corp for over 24 years, and currently is in the role of vendor relationship officer, maintaining and cultivating strategic partnerships within the IT channel ecosystem, and as senior consultant. He has also been a member of the Ingram Micro Trust X Community for the last 18 years and currently serves as the regional... more Chad Kempt Chad Kempt founded Fast Computers in 1998, which mostly focused on doing break fix/project work. He transitioned his business to managed services back in 2005, and now currently has a team of eight employees. He is very active within the managed services community, sitting on the Datto Advisory Board as well as the ASCII Advisory Council, and... more Barbara Paluszkiewicz Barbara Paluszkiewicz, CDN Technologies CEO, is the author of IT Scams: How To Avoid Being Ripped Off and talk show host of "KNOW Tech Talk." Over the course of her 20-year career in IT, she has been known for her ability to present highly technical information in a clear, easy-to-understand manner. A frequent expert guest on ABC, NBC, CBS, City... more Adam Sprague Adam Sprague is the CEO of BrunNet and has been in the IT industry since 1997. He has overseen BrunNet’s overall strategic direction for the past decade and has helped the company grow into one of the largest IT solutions providers in Atlantic Canada. Adam serves on numerous committees and boards, including being the current president of the... more Sponsor Speakers Rob Rae As senior vice president of business development at Datto, Rob Rae's role is to oversee various aspects of Datto's programs including events, marketing development funds, vendor management, and partner advisory board, all with the goal of helping our partners grow. With over 25 years’ experience in B2B markets, Rob has extensive knowledge of... more Kenneth Thon Kenneth Thon is a sales engineer for the SMB and consumer group at OpenText. Joining OpenText in December 2019 through the Carbonite/Webroot acquisition, Kenneth brings over seven years of experience as a sales engineer working at several software companies. Prior to working as a sales engineer, Kenneth held roles in technical sales and project... more
