ChannelPro SMB Forum 2015: Washington D.C./Baltimore

Mar 2nd, 2015 to Mar 3rd, 2015

The Westin Baltimore Washington Airport

1100 Old Elkridge Landing Road

Linthicum, MD 21090

Phone:

(443) 577-2300

Join ChannelPro near our nation's capitol for our first event in 2015! The Washington DC/Baltimore ChannelPro SMB Forum will be a full-day live event and feature presentations from some of the top SMB resellers and managed service providers in the country, sharing their insights on the hottest tech solutions in the SMB marketplace today. You MUST attend!

Check out our sponsors for this event.

Main Group

Event Details

Sessions & Networking

Any times shown are subject to change; please check back frequently for updates or changes.
Times below are shown in time.

March 3rd

Cocktail Reception sponsored by MAXfocus

Join us for the ChannelPro SMB Forum welcome reception featuring snacks, cocktails, and time to connect with your peers.

Full Breakfast, Registration, and Networking Time

Tuesday morning, start your day off right with a hot coffee, delicious breakfast, and a side of relationship building.

Session 1: Managed and Cloud Services Checkup

Find out which services successful MSPs and cloud solution providers offer, as well as the techniques they use to price, bundle, and “verticalize” those offerings for peak profitability.

Presenters:

Peter Busam, Terry Hedden, Karl Palachuk, Michael Klein, Steve Hall

Session 2: Managed and Cloud Services Operations Lab

The most profitable MSPs base everything they do on proven, repeatable processes. In this highly interactive session, we’ll share best practices for handling ticketing, support calls, and service delivery with the kind of efficiency that minimizes overhead and maximizes customer satisfaction.

Presenters:

Karl Palachuk

Session 3: Managed and Cloud Services Marketing Lab

Having trouble finding fresh leads, or converting the ones you do find into paying customers? Learn the keys to constructing and running a managed and cloud services marketing engine that consistently churns out revenue-generating clients.

Presenters:

Peter Busam

Lunch & Sponsor Showcase

Continue the conversations you started with like-minded peers before and during lunch.

Session 4: Managed and Cloud Services Sales Lab

MSPs and cloud service providers who know how to sell close more deals and bigger ones than their peers. In this informative, fast-paced session we’ll give you the expert guidance you need to strengthen key skills like cross-selling, delivering effective sales pitches, and more.

Presenters:

Mike Schmidtmann

Tech Trends: Hardware Lab

Get a hands-on look at the hottest new form factors and coolest new devices from leading manufacturers.

Presenters:

Matt Whitlock

ChannelPro SMB Forum 2015: Washington D.C./Baltimore Sponsor Award Winners

Platinum

Gold

Silver

Tech Trends: Gear Guide

Product

Media Partner

Location Info

1100 Old Elkridge Landing Road Linthicum, MD

About the Westin - BWI

The Westin Baltimore Washington Airport - BWI is located just two miles from Baltimore Washington International Airport. Step into a serene setting in the Baltimore Gateway Community while enjoying the convenience of an airport hotel. Take advantage of the BWI parking facilities and enjoy complimentary use of the airport shuttle. The ideal location places you in the heart of the Baltimore Washington Corridor, which is minutes from all of the things to do in Baltimore and a just quick drive from local attractions in Washington, D.C. and Annapolis.

Join us at our cocktail reception on March 2nd and stay the night! ChannelPro SMB Forum attendees that reserve a room by February 20th, 2015 can enjoy a discounted overnight rate of $145 per night. We suggest booking early, as discounted rooms are limited.

Make Your Reservation!

Call (443) 577-2300 to book your room. You can also book online by clicking here.

Travel Information

The Westin Baltimore Washington Airport - BWI offers on site parking for those traveling by vehicle. Please find additional transportation options and the BWI airport hotel shuttle highlighted below:

Ground Transportation Options

Airport
Baltimore Washington Intl. Airport (BWI)
Travel Distance: Approximately 3.22 km/2.0 miles
Options for getting to and from the hotel include:

Taxi Fee: 12 USD

Hotel Shuttle Fee: Complimentary
Hours: 24 hours

Super Shuttle
Hours: 24 hours
Contact: (800) 258-3826

For complete directions, click here.

Things to Do

The Westin Baltimore Washington Airport - BWI is conveniently located within minutes of Maryland's finest attractions, many local businesses, excellent shopping, exciting restaurants and all the things to do in Baltimore. Immerse yourself in Maryland's history that began minutes away. The Westin Baltimore Washington Airport - BWI provides you with the comfort of home all within minutes of the airport. Less than an hour away from Washington D.C. and Annapolis, MD, no other BWI hotel provides luxury with such a prime location. For a full list of popular destinations and local attractions, click here.

Agenda

Any times shown are subject to change; please check back frequently for updates or changes.
Times below are shown in time.

Tuesday, March 3rd
Time	Activity
12:00am to 2:00am	Cocktail Reception sponsored by MAXfocus
12:30pm to 1:15pm	Full Breakfast, Registration, and Networking Time
1:15pm to 1:35pm	Opening Remarks & Peer Introductions
1:35pm to 2:45pm	Session 1: Managed and Cloud Services Checkup
2:45pm to 3:10pm	Platinum Sponsor Keynote: Hewlett-Packard
3:10pm to 3:20pm	Morning Break
3:20pm to 3:30pm	Gold Sponsorship Speaker: StorageCraft Technology Corp.
3:30pm to 4:20pm	Session 2: Managed and Cloud Services Operations Lab
4:20pm to 4:30pm	Gold Sponsorship Speaker: F-Secure Corp.
4:30pm to 4:40pm	Gold Sponsorship Speaker: Datto, Inc.
4:40pm to 5:25pm	Session 3: Managed and Cloud Services Marketing Lab
5:25pm to 5:35pm	Gold Sponsorship Speaker: MAXfocus
5:35pm to 7:40pm	Lunch & Sponsor Showcase
7:40pm to 7:50pm	Gold Sponsorship Speaker: ViewSonic Corp.
7:50pm to 8:00pm	Gold Sponsorship Speaker: Eaton Corp.
8:00pm to 8:45pm	Session 4: Managed and Cloud Services Sales Lab
8:45pm to 9:35pm	Tech Trends: Hardware Lab
9:35pm to 10:00pm	Closing: Awards and Giveaways

Presenters

Session Speakers

Terry Hedden

In 2003, Terry left a successful career in management consulting to found Infinity Business Systems, later renamed Infinity Technology Solutions, a leading IT service provider with operations throughout Florida and Georgia. Infinity provided a complete technology offering for hundreds of businesses, including hardware and software solutions,... more

Steve Hall

Steve has over twenty years of experience in technology consulting in the small business arena with a specialization in cloud and information protection. As a college junior, he started a business with a vision of being able to provide affordable solutions and services to other small businesses that would enable them to better compete with the... more

Peter Busam

Pete Busam is founder and owner of Equilibrium Consulting LLC. Equilibrium serves a broad range of commercial, institutional, and government clients throughout the United States and Canada. Under his leadership, Equilibrium has been repeatedly recognized for quality and performance by clients and major industry partners.From creating a $6 million... more

Mike Schmidtmann

Mike Schmidtmann has led information technology sales teams for more than 20 years. He currently works with solution providers across the United States on sales recruiting, new business development, and profit growth.Mike currently leads Trans4mers, a peer group for sales vice presidents and sales managers in the IT industry. Members consistently... more

Michael Klein

Michael Klein is president of Computer Directions Inc., a full-service computer and management consulting firm founded in 1987. Michael is also a founding member and serves on the executive board of the New York Small Business Server Group. A frequent lecturer whose monthly talks for IT business owners have run at Microsoft’s New York offices for... more

Karl Palachuk

Karl W. Palachuk has built and sold two successful managed service business in Sacramento, Calif. He is a business coach, and the author of seventeen books. His books include "Managed Services in a Month," "The Network Documentation Workbook," and the 4-volume set, "The Managed Services Operations Manual." In fact, Karl has written and... more

Michael Siggins

Michael Siggins is the founder and president of The ChannelPro Network. Since March 2007 the network has been providing targeted business and technology information for the IT channel. Via its print and online properties, the network delivers expert opinion, analysis, news, product reviews, and advice vital to business success. Michael is also... more

Matt Whitlock

Matt Whitlock is responsible for the strategic direction and technical content of ChannelProNetwork.com. He brings more than 20 years’ experience working in the technology industry to his reviews, analysis, and general musings about all things gadget and gear. Matt’s decade of experience in online media, community management, and web development... more

Sponsor Speakers

Len Martin

Len Martin has been a channel sales manager for four years at StorageCraft, a software company that develops best-in-class backup and disaster recovery solutions for the SMB marketplace.An accomplished professional, Len has worked in the IT industry for 20 years, where he has helped vendors drastically grow revenue by leveraging the channel. Len... more

Jeremy Merrick

Jeremy Merrick has more than 14 years of experience as a channel executive in the technology industry. He has run multiple global channel programs from initial development to company acquisition. Jeremy’s expertise covers channel management, business development, OEM partner development, inside sales management, and marketing. Currently, Jeremy... more

David Kotte

After graduating from the University of Cincinnati, David worked as a production underwriter and marketing director for a major insurance company, selling the company’s products for more than four years to national brokers and agents in the South and Midwest. In 2007 he received the Underwriter of the Year award.David moved into the IT field in... more

Dave Sobel

Dave Sobel is senior director of marketing for MSP Radio. He is a leading expert on IT and managed services, cloud computing, and virtualization, and is a featured speaker at many industry events. He authored the book Virtualization: Defined, and has served on the executive council for Managed Services and as founding chair for the Mobility... more

Dave Connors

As partner development manager within HP’s Americas channel organization, Dave Connors is responsible for growing the company’s share in the SMB market segment by increasing sales to channel partners and their customers. By developing the right strategies, sales enablement tools, and incentive programs, he is focused on simplifying and... more

Christine Gassman

Christine Gassman has successfully revamped, implemented, and manages a new and comprehensive Datto Partner Plus program, a resource that focuses on business development and support for more than 8,000 Datto partners worldwide.Christine represents Datto at numerous industry trade shows and other events throughout the year, connecting with partners... more

Alex Ali

Alex Ali has more than 10 years of experience in sales and product management. He currently holds the position of pricing manager distributed power quality, transactional power products. In this role Alex coordinates go-to-market pricing, market and sales analytics, strategic marketing, and project pricing. He is also responsible for... more

You are here

ChannelPro SMB Forum 2015: Washington D.C./Baltimore

Check out our sponsors for this event.

Main Group

Sessions & Networking

March 3rd

Cocktail Reception sponsored by MAXfocus

Full Breakfast, Registration, and Networking Time

Session 1: Managed and Cloud Services Checkup

Session 2: Managed and Cloud Services Operations Lab

Session 3: Managed and Cloud Services Marketing Lab

Lunch & Sponsor Showcase

Session 4: Managed and Cloud Services Sales Lab

Tech Trends: Hardware Lab

ChannelPro SMB Forum 2015: Washington D.C./Baltimore Sponsor Award Winners

Platinum

Gold

Silver

Tech Trends: Gear Guide

Product

Media Partner

About the Westin - BWI

Make Your Reservation!

Travel Information

Things to Do

Session Speakers

Sponsor Speakers