ChannelPro SMB Forum 2018: Boston

Sep 6th, 2018

Boston Marriott Newton

The Boston ChannelPro SMB Forum was a full-day live event and featured presentations from some of the top SMB resellers and managed service providers in the country, sharing their insights on the hottest tech solutions in the SMB marketplace today.

Check out our sponsors for this event.

Main Group

Event Details

ChannelPro SMB Forum is designed to be a highly interactive, engagement-rich environment specifically to facilitate peer-to-peer networking.

Beyond the numerous educational sessions, the Forum is a unique opportunity for you to strengthen current relationships, or build valuable new ones. Throughout the event, you will have numerous opportunities to interact formally and informally with your peers and make connections with new colleagues.

Sessions & Networking

September 5th

Marketopia’s 4u2Grow Workshop - Get the Tools You Need to Reach Your Dreams, Guaranteed!

Complete details found here.

Presenters:

Terry Hedden

D&H Distributing Workshop and Training

D&H is offering all local MSPs and IT integrators a free day of training from 10am to 5pm on September 5th. Meet with the D&H team to learn about the benefits of partnering with D&H and the services we offer. You are free to join us all day or come for either of our trainings! Lunch is served from 1 pm to 2 pm. All parking, meals and training sessions are included for free.

Training sessions include:

10am to 1pm Cisco Cloud Security Training. Learn how to add Cisco Umbrella to your security portfolio. It provides the first line of defense against internet threats, deploys in minutes, and delivers 100% reliability. Umbrella is backed by advanced threat intelligence and Cisco’s security portfolio. All are welcome.

2pm to 5pm Microsoft Cloud Business Builder Workshop. D&H Cloud Solutions and Microsoft are hosting an interactive workshop in collaboration with KloudReadiness, a leading provider of cutting-edge services to businesses who wish to join, grow and leverage a cloud-based service model. We will be discussing how to create and drive a cloud practice and become a cloud revenue producer in today’s subscription-based economy.

Karl Palachuk’s SMB Roadshow Workshop - The Killer Combo: Cloud Services and Managed Services

Complete details found here.

Presenters:

Karl Palachuk

How To Build an MSSP Practice in 6 Weeks Even if You Are Not a Security Expert

Complete details found here.

Presenters:

Steve Rutkovitz, Mark Smith

Pre-Day Cocktail Reception

September 6th

Breakfast, Registration, and Networking Time (Breakfast sponsored by D&H Distributing Co.)

Breakfast, Registration, and Networking Time

Opening Remarks & Peer Introductions

Presenters:

Michael Siggins, Rich Freeman

Session: Peer to Peer: Moving Up the Value Stack

Pulling in real money as a channel pro these days means cultivating vertical expertise, delivering strategic consulting services, and otherwise moving from IT basics to specialized offerings only you can deliver. Our panel of experienced channel pros will tell you how to do exactly that in this peer-to-peer session.

Presenters:

Luis Alvarez, Vince Tinnirello, Dave Seibert, Mike Ita

Session: Silver Selfie Shout-out

Session: MSP Talk: Operational Efficiency Pro Tips

Join MSP gurus Karl and Manuel Palachuk—aka the “managed service guys”—as they share battle-tested advice on topics like selecting tools, hiring techs, managing tickets, and measuring success during a live episode of their imaginary legendary MSP Talk radio show.

Presenters:

Karl Palachuk, Manuel Palachuk

Bonus Session: ChannelPro Quick Hits - Getting Started in the Internet of Things

Session: Building a Lead-Generation Process

Led by one of the SMB channel’s top marketing experts, this learn-by-doing workshop will show you how to construct the kind of well-oiled lead generation machine that consistently produces fresh sales prospects.

Presenters:

Terry Hedden

Lunch and Sponsor Showcase (Lunch sponsored by Vijilan)

Bonus Session: ChannelPro Quick Hits- Underappreciated Security Tips and Tricks

Presenters:

Joshua Liberman, Dave Seibert

Bonus Session: ChannelPro Quick Hits - Revenue-Boosting Security Service Add-Ons

Tech Trends TV Game Show

Play along with ChannelPro Technical Editor Matt Whitlock as he guides you through the latest hardware trends and profit opportunities, game show style. Just remember to answer in the form of a question if you want to win one of our prizes!

Presenters:

Matt Whitlock

Session: Award Voting & PM Snack Break

Secrets to Pricing Success

Setting rates high enough to deliver strong profits yet low enough to be competitive is one of the trickiest parts of running an SMB technology business. This hands-on, interactive workshop will take some of the mystery out of that process, though, by walking you step-by-step through the process of creating smart prices for your services in your market.

Presenters:

Josh Peterson

Closing Remarks and Giveaways

ChannelPro SMB Forum 2018: Boston Sponsor Award Winners

Platinum

Gold

Silver

Pre-Day

Breakfast

Lunch

Media Partner

Location Info

2345 Commonwealth Ave. Newton, MA 02466

Boston Marriott Newton
2345 Commonwealth Avenue
Newton, MA 02466
(800) 228-9290

$199.00 Single/Double
Cutoff Date: 08/14/18

To Make your Reservation.....
Book directly within the ChannelPro SMB Forum group room block by calling (617) 969-1000. Be sure to reference the ChannelPro SMB Forum group when you make your reservation to receive the discounted room rate.

For hotel details as well as transporation options and driving directions please click HERE.

Boston has a host of things to do and see while you're here to attend ChannelPro, click HERE to see a full list of options.

Agenda

Wednesday, September 5th
Time	Activity
1:00pm to 4:00pm	Marketopia’s 4u2Grow Workshop - Get the Tools You Need to Reach Your Dreams, Guaranteed!
2:00pm to 9:00pm	D&H Distributing Workshop and Training
4:30pm to 7:30pm	Karl Palachuk’s SMB Roadshow Workshop - The Killer Combo: Cloud Services and Managed Services
8:00pm to 11:00pm	How To Build an MSSP Practice in 6 Weeks Even if You Are Not a Security Expert
11:00pm to 1:00am	Pre-Day Cocktail Reception

Thursday, September 6th
Time	Activity
11:30am to 12:10pm	Breakfast, Registration, and Networking Time (Breakfast sponsored by D&H Distributing Co.)
12:10pm to 12:40pm	Opening Remarks & Peer Introductions
12:40pm to 1:30pm	Session: Peer to Peer: Moving Up the Value Stack
1:30pm to 1:40pm	Gold Sponsor Presentation - Continuum Managed Services
1:40pm to 1:55pm	Platinum Sponsor Presentation - The 20
1:55pm to 2:05pm	Session: Silver Selfie Shout-out
2:05pm to 2:50pm	Session: MSP Talk: Operational Efficiency Pro Tips
2:50pm to 3:00pm	Gold Sponsor Presentation - Eaton Corp.
3:00pm to 3:10pm	Gold Sponsor Presentation - Secure Now!
3:10pm to 3:20pm	Gold Sponsor Presentation - Cytracom LLC
3:20pm to 3:30pm	Bonus Session: ChannelPro Quick Hits - Getting Started in the Internet of Things
3:30pm to 3:40pm	Morning Break
3:40pm to 4:25pm	Session: Building a Lead-Generation Process
4:25pm to 4:35pm	Gold Sponsor Presentation - SherWeb
4:35pm to 4:45pm	Gold Sponsor Presentation - Datto Inc.
4:45pm to 4:55pm	Gold Sponsor Presentation - SYNNEX Corp.
4:55pm to 7:05pm	Lunch and Sponsor Showcase (Lunch sponsored by Vijilan)
7:05pm to 7:15pm	Bonus Session: ChannelPro Quick Hits- Underappreciated Security Tips and Tricks
7:15pm to 7:25pm	Bonus Session: ChannelPro Quick Hits - Revenue-Boosting Security Service Add-Ons
7:25pm to 7:35pm	Gold Sponsor Presentation - Ingram Micro Inc.
7:35pm to 7:45pm	Gold Sponsor Presentation - TruGrid
7:45pm to 7:55pm	Gold Sponsor Presentation - Webroot Inc.
7:55pm to 8:40pm	Tech Trends TV Game Show
8:40pm to 8:50pm	Gold Sponsor Presentation - StorageCraft Technology Corp.
8:50pm to 9:00pm	Gold Sponsor Presentation - Avast Business
9:00pm to 9:15pm	Session: Award Voting & PM Snack Break
9:15pm to 10:00pm	Secrets to Pricing Success
10:00pm to 10:15pm	Closing Remarks and Giveaways

Presenters

Session Speakers

Vince Tinnirello

Vince Tinnirello is the CEO of Anchor Network Solutions, a Denver-based managed IT service provider, founded in 2002. He is the immediate past Chair of the CompTIA Managed Services Community, co-author of The Business Owner's Essential Guide to IT and All Things Digital Version 2.0, and very passionate about the IT Services industry and the... more

Terry Hedden

In 2003, Terry left a successful career in management consulting to found Infinity Business Systems, later renamed Infinity Technology Solutions, a leading IT service provider with operations throughout Florida and Georgia. Infinity provided a complete technology offering for hundreds of businesses, including hardware and software solutions,... more

Steve Rutkovitz

Steve Rutkovitz is the co-founder and CEO of Choice Cyber Solutions. With over 20 years of experience in the managed services industry, specializing in regulatory compliance-specific technology, Steve’s unique, proactive approach to managed services gives him the edge you need to differentiate your business and protect your organization in today’s... more

Mike Ita

Mike Ita is the CEO and Founder of IT Corps, a Cleveland based IT consulting company. As CEO, Mike is responsible for customer satisfaction, business development and strategic planning. He brings over 20 years of IT experience to his company and is looking forward to showing you "Tech Done Right!" Before forming IT Corps, Mike served as Vice... more

Mark Smith

Mark Smith is the business development director of The ChannelPro Network, the premier resource for growing IT service companies. Mark was was the founder of Windows NT Magazine, with a reach of 1.5M unique enterprise IT professionals in 160 countries. Mark sold Windows NT Magazine to Penton Media for $100M. EH Media has helped customers generate... more

Manuel Palachuk

Manuel brings an infectious energy, inspiring audiences to embrace meaningful change with takeaways for resolute action. Manuel has run several successful companies, mentored many more, and spoken to audiences around the world. He helps organizations pull back the curtain to reveal the potentially toxic, rotting culture they've cultivated, and... more

Luis Alvarez

Since founding the Alvarez Technology Group (ATG) in 2001, Luis Alvarez has led the company to grow from a two-person consultancy to a premier technology solutions provider in California, delivering Security, Internet-of-Things (IoT) and information technology (IT) services. The company’s vision is to keep their clients safe, secure, and... more

Karl Palachuk

Karl W. Palachuk has built and sold two successful managed service business in Sacramento, Calif. He is a business coach, and the author of seventeen books. His books include "Managed Services in a Month," "The Network Documentation Workbook," and the 4-volume set, "The Managed Services Operations Manual." In fact, Karl has written and... more

Joshua Liberman

Joshua Liberman is president and founder of Net Sciences. He started PC Services in 1990, providing Novell networking and becoming a Master CNE. Since starting Net Sciences in 1996, Joshua has built and secured hundreds of networks in New Mexico and the area. Joshua has been a rock and ice climber, martial artist, and lifelong... more

Josh Peterson

Josh Peterson is the co-founder Bering McKinley, a consulting firm for MSPs and IT solution providers. Josh has been in the IT Solution Provider arena for the last 15 years. First as an owner, then as a management consultant with Taylor Business Group for 8 years, and now as founder of Bering McKinley. Josh’s track record of developing... more

Dave Seibert

Dave Seibert has been involved in the IT industry for 30 years. His background includes technical and management positions in start-ups, IT franchises, and Fortune 50 companies. His technical skills span several decades from CP/M OS-based computers to today's blade servers with virtualization. His management positions have included IT Director,... more

Rich Freeman

As ChannelPro’s founding and executive editor, Rich Freeman is responsible for setting overall editorial direction, covering industry trends, and reporting on breaking news in the SMB technology market. A veteran writer and editor, Rich has more than 25 years of experience in the IT industry, including over eight years in Microsoft’s... more

Michael Siggins

Michael Siggins is the founder and publisher of The ChannelPro Network. Since March 2007 the network has been providing targeted business and technology information for the IT channel. Via its print and online properties, the network delivers expert opinion, analysis, news, product reviews, and advice vital to business success. Michael is also... more

Matt Whitlock

Matt Whitlock is responsible for the strategic direction and technical content of ChannelProNetwork.com. He brings more than 20 years’ experience working in the technology industry to his reviews, analysis, and general musings about all things gadget and gear. Matt’s decade of experience in online media, community management, and web development... more

Sponsor Speakers

Tim Conkle

Tim Conkle holds over 30 years of entrepreneurial success in the Information Technology and Services sector. As a leading voice in the Managed IT Service Provider space, Tim is dedicated to developing simple, solid IT solutions for SMB clients and MSPs (Managed Service Providers) across the nation. His notoriously energetic nature, along with his... more

Ryan Flynn

Ryan has extensive experience in the Cloud and Managed Services space. His latest role was Director of Sales for Sierra Experts, a leading Cloud/Managed Services provider, in the Pittsburgh area for the last five years. Prior to Sierra Experts, Ryan held various technical and sales roles focused on IT Services. Ryan holds a degree in computer... more

Robert Becker

Bob serves as the Business Development Executive for Ingram Micro’s SMB Business Unit. He has oversight of Ingram Micro’s new business development team and well as being the field resource for Ingram Micro’s SMB Alliance Community. Bob is responsible to help grow the Community and is responsible for executing the vision and strategy for the SMBA... more

Peter Ayedun

Peter Ayedun is an accomplished technology professional with over 20 years of experience delivering technology solutions. He has led complex technology deliveries for enterprise organizations, including AT&T, General Electric, McDonald’s Corporation, Abbott Labs, Accenture, Nike, US Department of State, and many large US hospitals. Peter co-... more

Noah Sessions

As vice president of marketing for Cytracom, Noah Sessions focuses on empowering the nationwide channel partner network to engage end customers with UCaaS. Noah has over 25 years of high-tech experience across a broad range of industries and companies. From early and mid-stage startups to established, global companies, he has led businesses to... more

Neal Mitchell

Neal Mitchell joined SYNNEX in 2006 and has spent his entire career in IT distribution as a business development rep, product manager, and sales rep. His knowledge working with IT resellers, vendors and products has given him the tools to build strong relationships and provide solutions throughout the channel. He has a B.A. from Hampden-Sydney and... more

Michael Slater

Michael is dedicated to helping channel partners and customers accelerate their business with SherWeb’s Cloud PBX line of products, and is an expert on anything related to VoIP. With nearly 10 years of experience in the telecommunications industry, he has worked with thousands of channel partners across Canada, USA, and South America.

Michael DePalma

Michael DePalma is director of business development at Datto. He joined the business development team in February 2016. As a former Datto channel sales executive, Michael worked with existing Datto partners both on a broader scale, through facilitating marketing plans and webinars, and on a client-specific scale, through vetting individual... more

Kevin Nejad

Kevin Nejad is committed to fostering growth within the VAR, MSP, and MSSP community by offering the most comprehensive, easy to implement, and cost-effective security monitoring solution in the channel. Kevin has served Fortune 50 clients with distinction by integrating infrastructure and security operations within their organizations. With... more

Ken Bartlett

Ken Bartlett is Sales Engineer Manager at Avast Business, a division of Avast, the global leader in digital security products. Ken manages the Avast Business North American Sales Engineer team, leading all technical aspects of the sales cycle, positioning, strategy, onboarding, best practice configuration, presentations, and trade shows. He brings... more

Joshua Yakuben

Joshua Yakuben has been with Eaton for over 8 years. During this time, he has been tasked with forming, strengthening and growing partner relationships throughout New England. He is responsible for Eaton’s Power Quality products. This includes a long list of high quality power infrastructure products like UPS, ePDUs, software, racks and cable... more

Jay Ryerse

Jay Ryerse, CISSP, has over 20 years of experience providing Information Technology and security solutions to businesses of all sizes as the former owner of an Atlanta-based MSP and through CARVIR, his recently acquired cyber security company. Jay has been named on multiple top MSP lists and earned notable industry awards and recognition... more

Dave Sherman

Dave Sherman, channel sales leader at StorageCraft Technology Corp., has a track record for building teams that deliver success. He has expertise in channel sales, from SMB to Enterprise: MSP, VAR, distribution and DMR platforms. Previously, he was senior channel account manager at StorageCraft for three-plus years. Before that Dave was a sales... more

Cameron Stone

Cameron Stone is a technology enthusiast who has worked around security, liability, and compliance issues for businesses for over 10 years. He started out negotiating property and casualty for multinational mining corporations, transitioned into PCI-compliant payment integrations for software, and settled into his current focus of working with... more

Art Gross

Art Gross is the CEO and co-founder of Entegration Inc., an MSP founded in 2000 with a strong focus on healthcare clients. Leveraging the information security concepts and unique delivery attributes of the highly successful HIPAA Secure Now! Service introduced in 2011, Art developed the innovative Breach Secure Now!, a comprehensive set of... more

Andrew Saint

Andrew serves as the Manager, Operations - SMB Sales at Ingram Micro. He has oversight of the New Business Development Team which is highly effective in the onboarding, education and strategic development of new Ingram partners. Andrew is also tasked with oversight of the execution of the overall vision and strategy for the SMB Sales organization... more

Videos

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ChannelPro SMB Forum 2018: Boston Silver Selfie

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ChannelPro SMB Forum 2018: Boston

Check out our sponsors for this event.

Main Group

Sessions & Networking

September 5th

Marketopia’s 4u2Grow Workshop - Get the Tools You Need to Reach Your Dreams, Guaranteed!

D&H Distributing Workshop and Training

Karl Palachuk’s SMB Roadshow Workshop - The Killer Combo: Cloud Services and Managed Services

How To Build an MSSP Practice in 6 Weeks Even if You Are Not a Security Expert

Pre-Day Cocktail Reception

September 6th

Breakfast, Registration, and Networking Time (Breakfast sponsored by D&H Distributing Co.)

Opening Remarks & Peer Introductions

Session: Peer to Peer: Moving Up the Value Stack

Session: Silver Selfie Shout-out

Session: MSP Talk: Operational Efficiency Pro Tips

Bonus Session: ChannelPro Quick Hits - Getting Started in the Internet of Things

Session: Building a Lead-Generation Process

Lunch and Sponsor Showcase (Lunch sponsored by Vijilan)

Bonus Session: ChannelPro Quick Hits- Underappreciated Security Tips and Tricks

Bonus Session: ChannelPro Quick Hits - Revenue-Boosting Security Service Add-Ons

Tech Trends TV Game Show

Session: Award Voting & PM Snack Break

Secrets to Pricing Success

Closing Remarks and Giveaways

ChannelPro SMB Forum 2018: Boston Sponsor Award Winners

Platinum

Gold

Silver

Pre-Day

Breakfast

Lunch

Media Partner

Session Speakers

Sponsor Speakers

ChannelPro SMB Forum 2018: Boston Silver Selfie