ChannelPro SMB Forum 2023: Washington D.C./Dulles

Mar 8th, 2023 to Mar 9th, 2023

Hyatt Regency Dulles

Check out our sponsors for this event.

Main Group

Event Details

This event will send you home with actionable strategies for making more money and spending less, straight from some of the channel’s leading MSPs and resellers. You can’t afford to miss it!

Sessions & Networking

March 8th

MSP-Ignite Peer to Peer Session

Channel Pro and MSP-Ignite are offering a peer-to-peer session the day before the ChannelPro Forum on March 8 from 2 to 4:30pm. Join us for an afternoon of interactive discussions on MRR Profitability, owner led sales challenges, hiring and staff retention suggestions, the importance of a positive culture, cyber security profiles and more.

Presenters:

Steve Alexander, Ashley Lalumiere

Dell Expert Network Workshop

Dell Expert Network has partnered with ChannelPro to offer a workshop to discuss the latest trends and solutions designed to grow your bottom line. These workshops will run the day before the event on March 8 at the hotel from 5pm – 7pm. There will be a $1,000 cash giveaway at the event!

Cocktail Reception

Welcome Cocktail Reception from 7-9pm at the hotel. This is a great time to unwind and meet folks prior to the main day event.

March 9th

Breakfast, Registration, and Networking Time

Doors open at 7:30am with a nice breakfast. Sessions begin at 8:00am.

Presenters:

Colleen Frye, Rich Freeman

Unsolved Mysteries: Building a Cloud-First Managed Services Practice

Take a tour inspired by a classic TV series through tools and techniques for turningcloud consulting and management into the cutting-edge, high-profit core of your business.

Presenters:

Chris Ploessel, Eric Weast

Website Makeover Workshop

Get hands-on lessons from a channel marketing expert in how to turn your website into a lead generation machine.

Presenters:

Kendra Lee

Luncheon and Sponsor Showcase

Who Wants to Be a Millionaire?

What are the secrets to becoming a $1 million MSP, and then reaching $3 million and beyond? Find out in this fast-moving, gameshow-style session.

Presenters:

Lisa Shorr, Stanley Louissaint, Neal Juern

What a Formula 1 Crash Can Teach Us About IT Incident Response

Join security and compliance expert Mike Semel for a look at the crucial facts about incident response that racing teams know and channel pros should too.

Presenters:

Mike Semel

The MSP Automation Bake-Off

Which of the three expert consultants has the tastiest recipe for automating business processes in RMM, PSA, and documentation platforms? You make the call!

Presenters:

Rayanne Buchianico, Adam Bielanski, Will Young

ChannelPro SMB Forum 2023: Washington D.C./Dulles Sponsor Award Winners

Titanium

Premier Gold

Gold

Silver

Bronze

Pre-Day

Cocktail Reception Host

Association Partner

Location Info

Hyatt Regency Dulles – 2300 Dulles Corner Blvd., Herndon, VA 20171

Event Location:

Hyatt Regency Dulles

2300 Dulles Corner Blvd.

Herndon, VA 20171

Phone: (703) 713-1234

Located just minutes from Washington Dulles International Airport and a short Metro ride to DC, the Hyatt Regency Dulles hotel is conveniently located for both business and leisure travelers. Enjoy door-to-door service with our complimentary airport shuttle that runs on a set schedule to IAD. Ensure your travel is relaxing and seamless with its newly-renovated guestrooms, inviting atmosphere, and award-winning staff that is always here to help.

A list of amenities and other hotel details are available at this link.

You can book your room(s) through the event registration form.

Agenda

Event Time Zone:

US Eastern (UTC-05:00)

Wednesday, March 8th
Time	Activity
2:00pm to 4:30pm	MSP-Ignite Peer to Peer Session
5:00pm to 7:00pm	Dell Expert Network Workshop
7:00pm to 9:00pm	Cocktail Reception

Thursday, March 9th
Time	Activity
7:30am	Breakfast, Registration, and Networking Time
8:00am to 8:15am	Opening Remarks
8:15am to 8:45am	Unsolved Mysteries: Building a Cloud-First Managed Services Practice
8:45am to 9:10am	State of the MSP Survey Results: Presented By Datto
9:10am to 9:20am	Leveling the Playing Field for Small Resellers: Presented by TD SYNNEX
9:20am to 9:30am	Security Automation for MSPs: Presented by Quickpass
9:30am to 9:40am	Ransomware – Is it Really a Threat? Presented by Hornetsecurity
9:40am to 10:05am	Transforming Data Protection to Data Resilience: Presented by Dell Technologies
10:05am to 10:15am	ThreatLocker Gold Sponsor Presentation
10:15am to 10:25am	Cybersecurity Challenges Facing Today’s TSP/MSP: Presented by Connectwise
10:25am to 10:35am	Morning Break
10:35am to 11:20am	Website Makeover Workshop
11:20am to 11:30am	Huntress Gold Sponsor Presentation
11:30am to 11:40am	Cybersecurity Sales Tips from Jennifer Bleam: Presented by PC Matic
11:40am to 11:55am	Using AI/ML to Transform Your Service Desk: Presented by Pia
11:55am to 12:15pm	Silver Sponsor ROI Lightning Round
12:15pm to 12:25pm	MSP Growth Strategies: Presented by Todyl
12:25pm to 12:35pm	Succeeding with Cloud: Presented by Pax8
12:35pm to 12:45pm	Email Security Made Easy: Presented by Mailprotector
12:45pm to 12:55pm	Making Sales & Marketing Simple and Fun: Presented by GlassHive
12:55pm to 2:55pm	Luncheon and Sponsor Showcase
2:55pm to 3:40pm	Who Wants to Be a Millionaire?
3:40pm to 3:50pm	Managed Cloud Desktop with MSP-Friendly Pricing: Presented by US Signal
3:50pm to 4:00pm	Accelerating Your MSP Practice: Presented by OpenText Cybersecurity
4:00pm to 4:30pm	What a Formula 1 Crash Can Teach Us About IT Incident Response
4:30pm to 4:40pm	Networking Solutions You Can Rely On: Presented by Allied Telesis
4:40pm to 4:50pm	Afternoon Break & Awards Voting
4:50pm to 5:35pm	The MSP Automation Bake-Off
5:35pm to 5:40pm	Closing Remarks, Awards, and Prize Giveaways

Presenters

Session Speakers

Will Young

As chief technology officer, Will Young oversees the development and consulting of Bering McKinley’s ConnectWise Automate and Service Management programs for the past three years. With 15 years of service delivery experience, he has built and run service departments both as an employee and a consultant. With a strong desire for continued knowledge... more

Steve Alexander

Steve Alexander, president of MSP-Ignite, has been involved with providing IT services since 1987. His focus on recurring revenue models has helped him sell both of his MSPs and has had him involved in several dozen mergers and acquisitions. Steve has served on the advisory boards of local nonprofits as well as national business advisory groups.... more

Stanley Louissaint

Stanley Louissaint is the principal and founder of Fluid Designs, a full-service managed service provider in New Jersey, that focuses on the computer, networking, and application needs of businesses. His passion for technology led him to form Fluid Designs in 2001. Under his leadership, Fluid Designs has grown from serving a handful of small... more

Rayanne Buchianico

Rayanne Buchianico has devoted her career to the technology industry. With over 25 years of working in and around technology, she built many companies to support IT professionals across the globe.As the owner of ABC Solutions LLC in Clearwater, Florida, she developed processes for MSPs to focus on profitability, automation, and standardization... more

Neal Juern

Neal Juern is president and CEO of Juern Technology, a San Antonio, Texas-based MSP and MSSP for over 10 years now. Neal is passionate about educating businesses on how to decrease their threat surface so they can run faster, safer, and more profitably.Neal has helped Juern Technology become a highly rated IT services firm and award-winning... more

Mike Semel

Mike Semel is the president and chief security officer of Semel Consulting, focused on regulatory compliance and business continuity planning. He is recognized as a thought leader in the IT, compliance, and business continuity industries. In 2021, of more than 20,000 certified professionals, Mike served on a small committee to update the... more

Lisa Shorr

Lisa Shorr owns two successful businesses: Shorr Success and Secure Future Tech Solutions. Certified in Advanced Image Consulting and Corporate Consultancy, Lisa has spent more than 26 years in the sales, marketing, personal branding, and cybersecurity arena. Using her proprietary “Shorr-to-Shine System,” she has coached hundreds of businesses... more

Kendra Lee

Kendra Lee is a prospect attraction authority, founder, and president of KLA Group, and author of The Sales Magnet. She guides MSPs to get more customers and grow their businesses with sales and lead-generation strategies that work in today’s competitive, over-communicative market. Her company helps MSPs build effective sales and marketing to... more

Eric Weast

Eric Weast has been the owner and operator of ECW Computers Inc. for the past 18 years. Eric began his career as a Microsoft Certified Systems Engineer in local government, but quickly saw a growing need in the business and healthcare sector for robust infrastructure, and started building ECW Network & IT Solutions from the ground up. What... more

Colleen Frye

Colleen Frye is managing editor of ChannelPro, which she has been involved with since issue No. 1 of the publication, first as a freelance copy editor and then adding writing and special project duties, until assuming her current role in 2017. Her work has appeared in publications such as InfoSecurity Professional, Application Development... more

Chris Ploessel

Chris Ploessel is president of RedNight Consulting. Chris and his expertise have shaped the company’s purpose and vision. He utilizes his extensive technical and business expertise to benefit clients in a variety of industries. With more than 20 years in the IT industry, Chris’ strengths and experiences include the enhancement of revenue-... more

Ashley Lalumiere

Ashley Lalumiere, Founder of ALL Business Development, has honed her craft working in the fields of construction, SaaS, and Managed Services. Her focus on understanding how to make a sales process work was developed while working in the sales trenches required to get to the close. Ashley preaches the sales patience required to know when to ask for... more

Adam Bielanski

Adam Bielanski is a standout in the tech service industry, driving the MSP Evolution through MSP+OS. He combines innovative tech with entrepreneurial values, guiding firms towards success like a lighthouse in a storm.With a decade-plus in IT, Adam’s known for his “strategic transformation blueprint,” fostering impactful, tangible changes. He’s not... more

Rich Freeman

As ChannelPro’s founding and executive editor, Rich Freeman is responsible for setting overall editorial direction, covering industry trends, and reporting on breaking news in the SMB technology market. A veteran writer and editor, Rich has more than 25 years of experience in the IT industry, including over eight years in Microsoft’s... more

Michael Siggins

Michael Siggins is the founder and publisher of The ChannelPro Network. Since March 2007 the network has been providing targeted business and technology information for the IT channel. Via its print and online properties, the network delivers expert opinion, analysis, news, product reviews, and advice vital to business success. Michael is also... more

You are here

ChannelPro SMB Forum 2023: Washington D.C./Dulles

Check out our sponsors for this event.

Main Group

Sessions & Networking

March 8th

MSP-Ignite Peer to Peer Session

Dell Expert Network Workshop

Cocktail Reception

March 9th

Breakfast, Registration, and Networking Time

Unsolved Mysteries: Building a Cloud-First Managed Services Practice

Website Makeover Workshop

Luncheon and Sponsor Showcase

Who Wants to Be a Millionaire?

What a Formula 1 Crash Can Teach Us About IT Incident Response

The MSP Automation Bake-Off

ChannelPro SMB Forum 2023: Washington D.C./Dulles Sponsor Award Winners

Titanium

Premier Gold

Gold

Silver

Bronze

Pre-Day

Cocktail Reception Host

Association Partner

Session Speakers