
Henry Timm is a technology executive, cybersecurity advocate, and community builder focused on one clear mission: build stronger businesses, stronger communities, and a stronger IT industry.
As CEO of Phantom Technology Solutions, Henry leads a performance-driven Managed IT Services Provider supporting compliance-focused SMBs across the Midwest. His firm partners with manufacturing, healthcare, and other regulated organizations to modernize, stabilize, and secure their technology environments with solutions designed for long-term reliability and accountability.
He is also the cofounder of Rocket Fuel Factory, a business accelerator and incubator built to help MSPs, vendors, and IT consultants scale through community, coaching, and disciplined execution. Through education, strategic partnership, and practical enablement, Rocket Fuel Factory equips leaders to grow with intention rather than drift with the market.
Henry is one of the original cofounders of The Tech Degenerates, a global community of MSPs, IT operators, and technology leaders committed to honest conversations, peer accountability, and raising operational standards across the channel. The community is known for cutting through noise, rejecting hype, and creating a space where experienced professionals can challenge each other, share lessons learned, and strengthen the industry from the inside out.
With more than two decades of experience spanning IT leadership, cybersecurity, support, and software development, Henry operates at the intersection of technology strategy, operational discipline, and community engagement. He is known for addressing hard truths, guiding teams through meaningful change, and helping organizations build resilience that holds up under pressure.
Henry serves in leadership on the GTIA Cybersecurity Executive Council and on the GTIA Global Leadership Committee. He is also an active member of FBI InfraGard. He advises vendors, nonprofits, peer groups, and event organizers committed to raising the bar for professionalism and security across the IT channel.
He regularly cohosts MSP Community Live, a livestream series dedicated to elevating the broader IT community, and is a frequent podcast guest and industry contributor sharing insights on leadership, cybersecurity, compliance, and channel trends.
His recognitions include CRN MSP 500 and Pioneer 250, Michiana Forty Under 40, the GTIA Community Leadership Award, a nomination for the GTIA Cybersecurity Leadership Award, and nominations for both the CompTIA Community Leadership Award and the Ernestine M. Raclin Community Leadership Award.
Outside of his professional work, Henry remains active in initiatives supporting economic development, veterans, disaster relief, and civil rights advocacy.
He welcomes opportunities to collaborate with leaders who are serious about building well, serving others, and moving the industry forward with integrity.