ChannelPro SMB Forum 2023: San Jose

Jun 7th, 2023 to Jun 8th, 2023

Holiday Inn San Jose - Silicon Valley, an IHG Hotel

Check out our sponsors for this event.

Main Group

Event Details

This event will send you home with actionable strategies for making more money and spending less, straight from some of the channel’s leading MSPs and resellers. You can’t afford to miss it!

Sessions & Networking

June 7th

MSP-Ignite Peer-to-Peer Session

Channel Pro and MSP-Ignite are offering a peer-to-peer session the day before the ChannelPro Forum on June 7 from 2 to 4:30pm. Join us for an afternoon of interactive discussions on MRR Profitability, owner led sales challenges, hiring and staff retention suggestions, the importance of a positive culture, cyber security profiles and more.

Presenters:

Steve Alexander

Dell Expert Network Workshop

Dell Expert Network has partnered with ChannelPro to offer a workshop to discuss the latest trends and solutions designed to grow your bottom line. This workshop runs the day before the event at the hotel from 5pm – 7pm. There will be a $1,000 cash giveaway at the event!

Cocktail Reception Hosted by CompTIA and Dell

Welcome Cocktail Reception from 7-9pm at the hotel. This is a great time to unwind and meet folks prior to the main day event.

June 8th

Breakfast, Registration, and Networking Time

Doors open at 7:30am with a nice breakfast. Sessions begin at 8:00am.

Unsolved Mysteries: Building a Cloud-First Managed Services Practice

Take a tour inspired by a classic TV series through tools and techniques for turningcloud consulting and management into the cutting-edge, high-profit core of your business.

Presenters:

Chris Ploessel, Eric Long

Website Makeover Workshop

Get hands-on lessons from a channel marketing expert in how to turn your website into a lead generation machine.

Presenters:

Kendra Lee

Luncheon and Sponsor Showcase

Visit the sponsors in their booths to learn more about their products and solutions!

Who Wants to Be a Millionaire?

What are the secrets to becoming a $1 million MSP, and then reaching $3 million and beyond? Find out in this fast-moving, gameshow-style session.

Presenters:

Neal Juern, Dave Seibert, Chris Ploessel

What a Formula 1 Crash Can Teach Us About IT Incident Response

Join security and compliance expert Mike Semel for a look at the crucial facts about incident response that racing teams know and channel pros should too.

Presenters:

Mike Semel

The MSP Automation Bake-Off

Which of the three experts has the tastiest recipe for automating business processes in RMM, PSA, and documentation platforms? You make the call!

Presenters:

Rose Avila, Allen Edwards, Karl Bickmore

ChannelPro SMB Forum 2023: San Jose Sponsor Award Winners

Titanium

Gold

Silver

Bronze

Pre-Day

Cocktail Reception Host

Association Partner

Location Info

1350 North 1st Street, San Jose, CA 95112

Holiday Inn San Jose - Silicon Valley

1350 North 1st Street

San Jose, CA 95112

The Holiday Inn San Jose - Silicon Valley is 2 miles from San Jose International Airport SJC. Minutes from downtown San Jose, the pet friendly contemporary hotel reflects the unique energy of California's thriving Bay Area.

Its convenient location gives easy access to I-880, I-280 and Highway 101. Take advantage of the light rail system adjacent to the hotel. Visit popular points of interest including Kaiser Permanente San Jose Medical Center, Kaiser Permanente Hospital, Regional Medical Center and Operation Warp Speed distribution locations.

Event attendees can book hotel room(s) at a discount rate through the event registration form.

Agenda

Event Time Zone:

US Pacific (UTC-08:00)

Wednesday, June 7th
Time	Activity
2:00pm to 4:30pm	MSP-Ignite Peer-to-Peer Session
5:00pm to 7:00pm	Dell Expert Network Workshop
7:00pm to 9:00pm	Cocktail Reception Hosted by CompTIA and Dell

Thursday, June 8th
Time	Activity
7:30am to 8:00am	Breakfast, Registration, and Networking Time
8:00am to 8:15am	Opening Remarks and Peer Introductions
8:15am to 8:45am	Unsolved Mysteries: Building a Cloud-First Managed Services Practice
8:45am to 8:55am	Leveling the Playing Field for Small Resellers: Presented by TD SYNNEX
8:55am to 9:05am	Todyl Gold Sponsor Presentation
9:05am to 9:15am	Business Continuity Services: Presented by Hornetsecurity
9:15am to 9:40am	Data Protection for the Multicloud Era: Presented by Dell Expert Network
9:40am to 9:50am	Cybersecurity@Connectwise
9:50am to 10:00am	Zero Trust Endpoint Protection Platform: Presented by ThreatLocker
10:00am to 10:10am	Managed Cloud Desktop with MSP-Friendly Pricing: Presented by US Signal
10:10am to 10:20am	Morning Break
10:20am to 11:05am	Website Makeover Workshop
11:05am to 11:15am	Security Automation for MSPs: Presented by CyberQP
11:15am to 11:25am	The MSP Revenue Roadmap: Presented by Mailprotector
11:25am to 12:05pm	Silver Sponsor ROI Lightning Round
12:05pm to 2:05pm	Luncheon and Sponsor Showcase
2:05pm to 2:50pm	Who Wants to Be a Millionaire?
2:50pm to 3:15pm	The IT Complete Vision: Presented by Kaseya (IT Complete)
3:15pm to 3:25pm	Leverage MSP Bundles to Maximize Growth and Create Demand: Presented by OpenText
3:25pm to 3:35pm	Why You MUST Sell VoIP/UCaaS to Your Clients! Presented by ConnectMeVoice by Cloudli
3:35pm to 3:45pm	Afternoon Break and Award Voting
3:45pm to 4:15pm	What a Formula 1 Crash Can Teach Us About IT Incident Response
4:15pm to 5:00pm	The MSP Automation Bake-Off
5:00pm to 5:05pm	Closing Remarks, Awards, and Prize Giveaways!

Presenters

Session Speakers

Steve Alexander

Steve Alexander, president of MSP-Ignite, has been involved with providing IT services since 1987. His focus on recurring revenue models has helped him sell both of his MSPs and has had him involved in several dozen mergers and acquisitions. Steve has served on the advisory boards of local nonprofits as well as national business advisory groups.... more

Rose Avila

As a Bering McKinley Institute instructor and ConnectWise consultant, Rose Avila has helped MSPs build and define processes, workflow, and procedures around ConnectWise Manage and Sell and other productivity software tools. She understands the challenges and real-world best practices for helping MSPs get the most out of their software investment... more

Neal Juern

Neal Juern is president and CEO of Juern Technology, a San Antonio, Texas-based MSP and MSSP for over 10 years now. Neal is passionate about educating businesses on how to decrease their threat surface so they can run faster, safer, and more profitably.Neal has helped Juern Technology become a highly rated IT services firm and award-winning... more

Mike Semel

Mike Semel is the president and chief security officer of Semel Consulting, focused on regulatory compliance and business continuity planning. He is recognized as a thought leader in the IT, compliance, and business continuity industries. In 2021, of more than 20,000 certified professionals, Mike served on a small committee to update the... more

Kendra Lee

Kendra Lee is a prospect attraction authority, founder, and president of KLA Group, and author of The Sales Magnet. She guides MSPs to get more customers and grow their businesses with sales and lead-generation strategies that work in today’s competitive, over-communicative market. Her company helps MSPs build effective sales and marketing to... more

Karl Bickmore

Karl Bickmore currently serves as the CEO of Snap Tech IT, with locations in Atlanta, Phoenix, and San Francisco. He is a longtime partner advisory council member for ConnectWise and Sophos. Karl has served as the facilitator of the Aftershock regional IT user's group with over 1,000 IT companies in membership. He has spoken at industry events on... more

Eric Long

Eric Long is the President of TeraCloud, a national cloud computing and managed services provider. With over 30 years of experience in the Information Technology sector, Eric has become the go-to resource for large and small companies when it comes to solving complex IT issues that decrease productivity and hurt business operations.

Dave Seibert

Dave Seibert has been involved in the IT industry for 30 years. His background includes technical and management positions in start-ups, IT franchises, and Fortune 50 companies. His technical skills span several decades from CP/M OS-based computers to today's blade servers with virtualization. His management positions have included IT Director,... more

Chris Ploessel

Chris Ploessel is president of RedNight Consulting. Chris and his expertise have shaped the company’s purpose and vision. He utilizes his extensive technical and business expertise to benefit clients in a variety of industries. With more than 20 years in the IT industry, Chris’ strengths and experiences include the enhancement of revenue-... more

Allen Edwards

Allen Edwards is president of Eureka Process, which he started with a view to benefit clients through immersion in their daily process and activity. Allen brings his breadth of technical and leadership knowledge to the table, along with proven EOS® implementation skills to guide his clients and their teams through fostering the development of the... more

You are here

ChannelPro SMB Forum 2023: San Jose

Check out our sponsors for this event.

Main Group

Sessions & Networking

June 7th

MSP-Ignite Peer-to-Peer Session

Dell Expert Network Workshop

Cocktail Reception Hosted by CompTIA and Dell

June 8th

Breakfast, Registration, and Networking Time

Unsolved Mysteries: Building a Cloud-First Managed Services Practice

Website Makeover Workshop

Luncheon and Sponsor Showcase

Who Wants to Be a Millionaire?

What a Formula 1 Crash Can Teach Us About IT Incident Response

The MSP Automation Bake-Off

ChannelPro SMB Forum 2023: San Jose Sponsor Award Winners

Titanium

Gold

Silver

Bronze

Pre-Day

Cocktail Reception Host

Association Partner

Session Speakers