In-Person Event

November 9 - 10, 2026 | Anaheim, California

2026 ChannelPro DEFEND: Anaheim

Hotel Fera Anaheim

2026 ChannelPro DEFEND: Anaheim

Ready to reach your next million in cybersecurity revenue? ChannelPro DEFEND is the two-day security event you can’t afford to miss. Built for MSPs, MSSPs, and other IT channel partners, this in-person experience features business-building strategies and threat landscape intel you won’t find anywhere else.

NEW in 2026! Our Day 1 DEFEND Cybersecurity Workshop provides a fully curated journey through four focused tracks: Risk Mitigation, Cybersecurity Response, Business Growth, and Cutting-Edge Tools.

These interactive courses, designed by industry experts and successful MSPs, deliver the secrets to building an IT business that lasts. Plus, you’ll connect with the channel’s top vendors, see exclusive product demos, meet new referral partners, and have a ton of fun.

100% free for qualified channel partners, ChannelPro DEFEND: Anaheim will feature insights from the IT Channel’s leading practitioners and renowned strategists. Join us to learn:

  • Actionable strategies for selling cybersecurity solutions
  • Critical tips on preventing catastrophic data breaches
  • Insight into the latest AI-powered tech to strengthen your security posture
  • Best practices and tactics for positioning your business as a trusted security partner

Join your fellow IT providers from throughout the region to network. It’s also a golden opportunity to meet the industry’s most innovative vendors, discover new cybersecurity tools, and strike deals that fuel growth.

Event Details

Dates

November 9 - 10, 2026

Multi-Day Event
Location

Anaheim, California

Venue

Hotel Fera Anaheim

Cost

Free for Qualified Channel Partners

Registration
Event Schedule
Speakers
Sponsors
Cancellation
Additional Info

Event Registration

Event Schedule

Nov
9
Nov
10

Sessions for Monday, November 9, 2026

1:00 PM
Registration opens - AGENDA SUBJECT TO CHANGE - watch this space
2:15 PM
The Bourbon Icebreaker: How to Choose the Right Security Tools
Join us for a candid conversation about choosing the right security tools with a twist. Between sips of bourbon, our experts will break down how to choose, stack, and justify the right security tools for your clients. If you want to scale without overspending, this discussion is can't-miss.
2:40 PM
New Realities and Risks: How MSPs Can Protect Their Bottom Line
Sponsored by Channel Hunters
Sponsored by Cylerian
Sponsored by Seceon
Sponsored by Acronis
Sponsored by Red Sentry
Sponsored by Ciardi, Ciardi & Astin
Sponsored by Slide
Sponsored by CyberQP
Let's pull back the curtain on the biggest forces reshaping the MSP business today. In this panel discussion, we're putting vendor experts on the hot seat to discuss the trends that matter most: consolidation, compliance demands, tool sprawl, pricing, and more. Bring your questions and walk away with a sharper understanding of where the IT industry is going and how to stay profitable.
3:20 PM
Breakout Session: Evaluating the Threat Landscape: Actionable Intelligence for IT Providers
In this powerful breakout session, our experts dig into new data from the industry's biggest threat reports and translate it into what actually matters for MSPs on the ground. You’ll hear the numbers, the trends, and—most importantly—the real-world impact behind them so you can adjust your defenses, guide clients, and stay ahead of what’s coming next.
3:20 PM
Breakout Session: Sticky by Design: How to Leverage Security to Build Client Loyalty
Landing security clients is one thing—keeping them is the real game. During this breakout session, we're diving into the habits, communication rhythms, and service touches that install confidence and ensure contract renewals. Walk away with practical ways to grow business relationships without constantly re-proving your value.
3:55 PM
Breakout Session: Kipling Secure
Sponsored by Kipling Secure
3:55 PM
Breakout Session: Rethinking Resilience Against AI-Powered Ransomware: Containment is the New Recovery Strategy
Sponsored by QuellSecure

AI has changed the ransomware landscape. Attackers now find vulnerabilities more easily, weaponize them quicker, and move from initial access to encryption faster. The window between exploit and impact is shrinking. Your recovery plan was built for a slower threat.

For your business, the real cost is not the ransom. It is the downtime. Every hour offline means lost revenue, stalled operations, regulatory exposure, and a board asking why the plan didn't hold. Backup and recovery tell you how fast you can get back up. They assume you already went down.

This session makes the case for a different outcome. Containment stops ransomware at the point of attack, before it spreads, before systems go dark, before a security event becomes a business crisis. We'll show how Active Containment® isolates an attack within a handful of files and keeps operations running, validated by independent testing across hundreds of live ransomware samples.

Attendees will leave with:

    - A clear view of how AI is compressing attack timelines and why detect-and-restore can't keep pace
    - A framework for measuring ransomware risk in hours of uptime, not recovery time objectives
    - A practical model for making containment the first line of business continuity

If an hour of downtime is unacceptable, recovery isn't a strategy. Containment is.

3:55 PM
Breakout Session: Slide
Sponsored by Slide
4:30 PM
Breakout Session: Aura Business
Sponsored by Aura Business
4:30 PM
Breakout Session: ESET
Sponsored by ESET
5:05 PM
OpenText Workshop
Sponsored by OpenText
6:45 PM
Turning Resilience into Recurring Revenue: Growth Strategy for MSPs
Sponsored by Absolute Security
Cybersecurity is no longer enough. Today's customers expect uptime, recoverability, and business continuity, not just security tools. In this session, Gene Kim, VP of Managed Service Providers at Absolute Security, explores how forward-thinking MSPs are transforming cyber resilience into a high-value managed service that drives recurring revenue, strengthens customer retention, and differentiates their business in an increasingly competitive market. Learn how resilience helps MSPs move beyond reactive support and become trusted business continuity partners while addressing growing challenges such as AI-driven threats, cyber insurance requirements, and rising customer expectations for recovery and operational certainty. Discover how resilience-led services can help MSPs create new revenue opportunities, improve margins, and deliver the outcomes customers care about most: uptime, recoverability, and continuity.
6:55 PM
Day 1 Closing Remarks
7:00 PM
Welcome Cocktail Reception in the Exhibit Hall [Sponsored by Ciardi Ciardi Astin]
Sponsored by Ciardi, Ciardi & Astin

Sessions for Tuesday, November 10, 2026

7:00 AM
Networking Breakfast [Sponsored by Lineation AI]
Sponsored by Lineation.ai
8:15 AM
Adopting a Security Framework: Guarding Against the Most Dangerous Cyberattacks
Security frameworks aren’t paperwork. They’re the blueprint that helps you safeguard clients, detect and respond to threats, and recover when the #@$% hits the fan. In this session, we’ll break down how to choose the right framework, map it to real threats MSPs face every day, and translate it into actionable steps you can take as soon as you get home.
8:45 AM
From AI Hype to Autonomous IT: How MSPs Turn Expectations into Margins
Sponsored by Kaseya
SMBs expect AI to drive productivity, improve decision-making, and accelerate growth. Meanwhile, MSPs should established a scalable strategy to deliver AI outcomes for improving their own efficiency, profitability, and operational maturity: Finding and retaining qualified technicians, managing staff burnout, and meeting rising client expectations for faster service. Service teams are stretched thin, making it difficult to scale without continuously adding headcount. AI can help MSPs automate routine tasks, accelerate ticket resolution, reduce alert fatigue, and improve technician productivity. The result is faster response times, greater customer satisfaction, and improved margins without a proportional increase in staffing costs.
9:05 AM
AI Governance Is No Longer Optional
Sponsored by ThreatLocker
As AI becomes more integrated into business operations, organizations need visibility and control over its actions. This session examines AI governance, key security considerations, and practical approaches to managing AI safely.
9:15 AM
Gold Sponsor Presentation: Thread
Sponsored by Thread
9:25 AM
Client-Owned, MSP-Scaled: A Better Model for Compliance
Sponsored by Blacksmith Infosec
Small and midsized businesses are increasingly facing enterprise-grade security and compliance expectations, but most lack the expertise, visibility, and resources to manage them alone—so they turn to their MSPs. That creates a new challenge for service providers: how do you help clients own their security and compliance programs without burying your team in spreadsheets, manual evidence collection, and one-off consulting work? In this session, Jared Casner shares lessons learned from both sides of the problem and explores a practical, co-managed model for making compliance simple for clients, comprehensive enough to address real risk, and scalable across an MSP’s client base.
9:35 AM
Power Your Business: Increase Revenue with Power Protection from CyberPower
Sponsored by CyberPower Systems

In this short 10-minute presentation, you’ll learn how increased IT infrastructure, more frequent severe weather, an aging power grid, and advanced computing applications have propelled the need for reliable power. This need creates an opportunity for your business to supply customers with power protection that keeps them connected, protected, and productive.

Discover how partnering with CyberPower makes it easy to sell professional-grade power protection through its award-winning partner program, the CyberPower Channel Partner Alliance. Packed with benefits including automatic partner discounts, unmatched support, and a lucrative rewards program, the Channel Partner Alliance puts a power partner in your corner and allows you to make excellent margins selling industry-leading power protection solutions.

9:45 AM
Break
9:55 AM
How to Automate Your MSP and Scale with AI
Many MSPs want to hop on the automation hype train, but the biggest gains come from fixing workflows and adopting AI internally first. This session will show how to target the right processes and get quick wins without sacrificing security.
10:25 AM
Platinum Sponsor Presentation: SonicWall
Sponsored by SonicWall
10:40 AM
Email Authentication Still Matters
Sponsored by Vircom
10:50 AM
AI Won’t Save Your MSP. It Will Expose It.
Sponsored by Ironscales

In this 10-minute session, we’ll unpack three brutal truths of adding AI to your MSP: it will expose your effectiveness, highlight your efficiency, and test your attitude. If your processes are messy, your data is unreliable, or your team is buried in manual work, AI will not hide those cracks. It will make them impossible to ignore.

This session will challenge MSP leaders to stop treating AI like a shiny new tool and start treating it like an operational mirror. The MSPs that win will not be the ones with the most AI features. They will be the ones brave enough to fix what AI reveals.

11:00 AM
From Cybersecurity to Cyber Defense: Turn Security Into Your Highest-Margin Practice
Sponsored by TD SYNNEX
11:10 AM
Beyond the Device: Why Identity is the New Perimeter for MSPs
Sponsored by Aura Business
Traditional device management is hitting a wall. With 75% of employee-owned devices currently "dark" to MSP visibility, the old playbook of locking down hardware is failing. In this 10-minute overview Eric Meibers, Solutions Consultant at Aura Business, reveals why the most successful MSPs in 2026 are shifting their focus from the device to the identity. Learn how Aura Business allows you to secure the "unmanaged" BYOD gap, protect client data from credential-based attacks, and offer a privacy-first security solution that employees actually want to use—all while adding a high-margin revenue stream to your stack.
11:20 AM
Putting AI to work for Managed Service Providers Today
Sponsored by LogMeIn
Manual documentation, repetitive fixes, and time-consuming reporting are wearing down MSP teams. John Connolly explores where AI can realistically help today, from automating session notes and knowledge articles to streamlining routine remediation and client reporting. The session offers practical strategies for resolving issues faster and scaling support without adding headcount.
11:30 AM
Grow Cloud MRR (and Margin) with a Managed Cloud Desktop
Sponsored by US Signal

Customers are seeking ways to improve reduce costs and increase employee productivity while providing secure operations. This is especially true now as ransomware has become more prevalent. A Managed Cloud Desktop provides a secure, cost-effective option to adapt to and facilitate the remote work operations that are becoming increasingly common. By leading with a Cloud approach, MSPs provide customers with a solution that is more secure, easy to use, scalable and flexible with predictable pricing to help your customers reduce management burden on organizations’ IT staff.

In this session, you will learn:

    • Packaging – You’ll learn what a Managed Cloud Desktop Package is that will make it easy for your clients to buy, generates 300% + margins and gives back more time for YOU.
    • Pricing – You’ll learn how to use a FREE IaaS Calculator tool that will generate an estimate for you in minutes including all your managed services.
    • Presenting – You’ll learn how to present a full TCO comparison of an on-premise hardware refresh to a full move to the cloud.
    • Differentiators – You’ll learn the differences between Private Cloud, Public Cloud and why delivering on-premises hardware to your customers is a disservice to them.
11:40 AM
The Attack Surface Your Clients Own — and the Secure Remote Access Opportunity It Creates
Sponsored by Dispel

Your clients run more than offices — they run plants, utilities, warehouses, and building systems. That operational technology (OT) is now a primary target for attackers, yet it sits outside most MSP contracts, unmonitored and unprotected. The good news: you don't need to become an OT expert to secure it.

In this session, we'll break down what OT actually is, why insecure remote access is its single biggest attack vector, and how recent incidents — including the 2026 Minnesota municipal water attack — are pushing industrial clients to demand help from the providers they already trust. You'll leave with a practical framework for identifying OT opportunities inside your existing client base, a clear entry point through secure remote access, and a pricing model that turns an unfamiliar acronym into a high-margin, recurring revenue line.

11:50 AM
ROI Lightning Round Session
1:05 PM
Product & Services Expo Luncheon
2:35 PM
Gold Sponsor Presentation: OpenText
Sponsored by OpenText
2:55 PM
Channel’s Got Talent: Cybersecurity Pitch Edition
Want to avoid the after-lunch food coma? In this fast and fun showdown, four brave attendees will pitch their cybersecurity services. After getting honest (and perhaps slightly silly) feedback from our judges, they'll try again with a stronger, sharper pitch. The crowd will vote, one champion will emerge, and the winner earns bragging rights and eternal glory.
3:25 PM
Who Is Liable When AI Fails?
AI and automation tools promise efficiency, but when they misfire, MSPs are left holding the legal bag. In this session, Brad Gross, one of the nation’s leading MSP attorneys, reveals the hidden liabilities of AI adoption, and how to draft protective language into your MSAs and SOWs before disaster strikes.
3:55 PM
Your First Call in an Emergency: Dissecting Your Incident Response Plan
When something goes sideways in IT, every second counts. This dynamic breakout session highlights the elements that go into a stellar incident response plan. You'll learn exactly what should happen in the first hour, who owns which decisions, and how to keep a small emergency from turning into a full-blown disaster.
4:25 PM
Sponsor Awards Voting
4:35 PM
The 4th Quarter Speech: Adjustments You Need to Make to Win the Game
This is the locker-room talk every MSP needs before heading back onto the field. In this inspirational featured session, we'll tie the lessons you've learned at ChannelPro DEFEND to practical next steps. We'll deliver a concrete plan to confront the challenges in your business, implement the right strategies, and coach your employees to success.
5:05 PM
Partner in Excellence Award
Help us celebrate greatness at our Partner in Excellence Award Ceremony. We'll recognize a local IT channel legend for their leadership, innovation, camaraderie, and commitment to building the industry.
5:20 PM
Sponsor Awards & Attendee Giveaways

Speakers

Speakers

Senior Regional Channel Sales Manager
Cyber Power Systems

Power Your Business: Increase Revenue with Power Protection from CyberPower
Nov 10, 2026 9:35am
Executive Director
The ChannelPro Network

Jonathan Browning joined ChannelPro as the executive editor in 2023. His goal is to serve the channel community by covering the issues that matter most to MSPs, VARs, technology integrators, and IT consultants. He has successfully served in marketing, sales, and IT leadership positions throughout his career, including roughly six years in marketing director roles for Massachusetts-based managed services providers.
New Realities and Risks: How MSPs Can Protect Their Bottom Line
Nov 9, 2026 2:40pm
Adopting a Security Framework: Guarding Against the Most Dangerous Cyberattacks
Nov 10, 2026 8:15am
Co-Founder
Blacksmith Infosec

Jared Casner is the cofounder of Blacksmith InfoSec, on a mission to help MSPs deliver compliance services to their clients at scale. He spent 15+ years leading security and engineering teams in startups across finance, healthcare, and edtech — all the fun, heavily regulated industries. Before that, he held a top secret clearance and built software for the U.S. intelligence community. He has a BS in Computer Science from the University of Denver, an MBA from the University of Colorado, and more opinions on compliance than most people care to hear.
Client-Owned, MSP-Scaled: A Better Model for Compliance
Nov 10, 2026 9:25am
MSP GTM Partnerships
Dispel

Kyle Chandler leads all service provider partnerships at Dispel, the secure remote access platform purpose-built for operational technology. He built Dispel's MSP program from the ground up, helping managed service providers add OT and industrial environments — manufacturing plants, water utilities, electric cooperatives, and building systems — to their service portfolios without hiring an OT team first.

Kyle has worked in the MSP community for more than a decade, helping providers navigate new customer challenges along the way. He began his career building an MSP partner program for a traditionally enterprise-focused email security vendor, later developed partner recruitment strategy around Microsoft's CSP offering, and is now leading the charge in helping MSPs tackle IT/OT convergence. Throughout his career, he has focused on aligning the companies he works for around the needs of the managed service provider community — a mission he continues at Dispel.

The Attack Surface Your Clients Own — and the Secure Remote Access Opportunity It Creates
Nov 10, 2026 11:40am
Senior Wholesale Channel Manager
US Signal

With over 30 years of experience in the technology and IT industries, Jerry Clark influences and effects change in the way IT infrastructure is being delivered and supported by leading others towards the benefits of private cloud computing. As Sr. Wholesale Channel Manager at US Signal, Clark leverages his expertise in cloud computing to help IT Consulting firms, Managed Service Providers, VARs, consultants, and Integrators nationwide achieve their strategic goals, increase efficiencies, and grow their bottom line.
Grow Cloud MRR (and Margin) with a Managed Cloud Desktop
Nov 10, 2026 11:30am
Principal Solutions Consultant
GoTo

Putting AI to work for Managed Service Providers Today
Nov 10, 2026 11:20am
President
Aurora

Philip de Souza is a serial entrepreneur and cybersecurity pioneer with a passion for turning bold ideas into multimillion-dollar success stories. He founded Aurora IT, scaling it into a $30M powerhouse protecting government, financial, and enterprise clients before its acquisition by Plurilock. He also launched HotLunch.com, a disruptive SaaS platform that revolutionized school and corporate lunch programs, now serving more than 200,000 customers across North America. With three decades of experience across technology, finance, and compliance, Philip thrives on building, scaling, and advising companies at every stage of growth. He is a sought-after growth strategist, helping startups and midsize firms expand market share, accelerate revenue, and outpace the competition. Driven by impact as much as innovation, Philip co-founded Ainiti, a nonprofit that empowers underserved young women through technology and education. He also hosts the Let’s Talk About (Secur)IT podcast, where he brings industry leaders together to share insights on cybersecurity, entrepreneurship, and the future of digital trust.
Breakout Session: Sticky by Design: How to Leverage Security to Build Client Loyalty
Nov 9, 2026 3:20pm
Adopting a Security Framework: Guarding Against the Most Dangerous Cyberattacks
Nov 10, 2026 8:15am
Channel Development Manager
Kaseya

With over two decades of experience spanning the Channel, B2B and Retail, Brian Doty is passionate about empowering businesses through technology. At Continuum, Brian played a pivotal role in helping MSPs scale their operations, implement NOC, Helpdesk, and SOC support strategies. Following his success, Brian served as the Director of Sales for a leading Managed Services Provider in Pittsburgh, PA, where he designed comprehensive cybersecurity strategies and MRR growth in monthly recurring revenue. Since 2020, Brian has been a key member of Kaseya's Channel Development Team, collaborating with the MSP community to foster innovation and deliver impactful solutions, delivering cutting-edge cybersecurity solutions to their clients. Connect with Brian on LinkedIn to learn more: linkedin.com/in/briandoty
From AI Hype to Autonomous IT: How MSPs Turn Expectations into Margins
Nov 10, 2026 8:45am
MSP Account Executive
ThreatLocker

Blaize Duprat is an Account Executive at ThreatLocker, working closely with MSPs to strengthen cybersecurity through Zero Trust principles, proactive security controls, and compliance-focused strategies. Based in Orlando, Florida, Blaize helps partners identify security gaps, reduce risk, and build scalable security offerings for their clients.
AI Governance Is No Longer Optional
Nov 10, 2026 9:05am
Director of Sales
Red Sentry

With a strong background in helping organizations navigate security challenges and compliance requirements, Ben focuses on connecting businesses with practical, effective security solutions. At Red Sentry, he leads sales initiatives, builds strategic relationships, and helps organizations strengthen their security posture through expert-led penetration testing. Passionate about bridging the gap between technical security and business priorities, Ben brings a practical, business-focused perspective to conversations around cybersecurity, risk management, and the evolving needs of MSPs and their clients.
New Realities and Risks: How MSPs Can Protect Their Bottom Line
Nov 9, 2026 2:40pm
CEO
Red Box + STORM AI

As co-founder of Red Box Business Solutions, a women-owned business, Seana is passionate about leading people around a mission and leveraging innovative technologies to grow, scale and secure businesses. Red Box is an AI-Focused, concierge-level managed service provider and cyber security firm, exceeding the technology needs of businesses, nationwide. Their team of award-winning experts deliver the highest level of service in the industry.
Breakout Session: Sticky by Design: How to Leverage Security to Build Client Loyalty
Nov 9, 2026 3:20pm
How to Automate Your MSP and Scale with AI
Nov 10, 2026 9:55am
Managing Editor
The ChannelPro Network

Anjali Fluker is Senior Channel Editor at The ChannelPro Network. She is an award-winning reporter and editor in the news industry for 25 years, specializing in topics including sports, local government, real estate and development, restaurants, and transportation for publications in Detroit, MI, and Orlando, FL.
The Bourbon Icebreaker: How to Choose the Right Security Tools
Nov 9, 2026 2:15pm
How to Automate Your MSP and Scale with AI
Nov 10, 2026 9:55am
Your First Call in an Emergency: Dissecting Your Incident Response Plan
Nov 10, 2026 3:55pm
President
Law Office of Bradley Gross, PA

Brad Gross is the founding partner of the Law Office of Bradley Gross, P.A., a law firm that specializes in transactions involving technology service providers, solution resellers, IT professionals and technology companies worldwide. Brad is one of the leading international legal authorities in cloud transactions, having counseled thousands of MSPs nationwide for over 23 years. He has been listed on fifteen occasions to the national list of Super Lawyers in IT & Technology Law. Brad has his own podcast, TechnologyBradcast.com, that covers security, licensing, and contract issues for MSPs, and sits on the Board of Digitunity, a non-profit organization that helps close the digital divide. He is also the founding partner of MSPTerms, a cloud-based document management platform engineered for MSPs.
The Bourbon Icebreaker: How to Choose the Right Security Tools
Nov 9, 2026 2:15pm
Who Is Liable When AI Fails?
Nov 10, 2026 3:25pm
MSP Sales Representative
TD SYNNEX

From Cybersecurity to Cyber Defense: Turn Security Into Your Highest-Margin Practice
Nov 10, 2026 11:00am
CEO and Co-Founder
QuellSecure

Omar Hussain, CEO and Co-Founder of QuellSecure, was previously CEO at Imprivata, where he designed and built its product and go-to-market strategy, making Imprivata a household name in healthcare in North America and EMEA. Omar joined Imprivata pre-product and pre-revenue in 2002 and grew the company to over $160M in revenue, leading it through a successful IPO (NYSE) in 2014 and an eventual sale to private equity firm Thoma Bravo in 2016. He was named EY Entrepreneur Of The Year in 2013.
Breakout Session: Rethinking Resilience Against AI-Powered Ransomware: Containment is the New Recovery Strategy
Nov 9, 2026 3:55pm
Co-Founder & COO
CyberQP

Jim Jessup is Co-Founder and COO of CyberQP. He brings 27 years of IT experience, including 8 years owning and running an MSP and 10 years as an IT Manager for multinational enterprises. CyberQP builds AI-native Privileged Access Management for MSPs, designed to bring every environment to zero standing privilege.
New Realities and Risks: How MSPs Can Protect Their Bottom Line
Nov 9, 2026 2:40pm
Vice President, Managed Service Providers
Absolute Security

Turning Resilience into Recurring Revenue: Growth Strategy for MSPs
Nov 9, 2026 6:45pm
President/CEO
5K Technical Services

Corey Kirkendoll, President and CEO of 5K Technical Services, heads a leading Managed Service Provider (MSP) serving SMBs in North Texas. With over 30 years of experience in Information Services and technology, Corey held pivotal roles at IBM, Cisco Systems, Dell, EMC, and VMware. Recognized for expertise in IT and Cyber Security, Corey's leadership drives rapid growth and industry benchmarks for MSPs nationwide. Corey prioritizes process-oriented excellence in security and compliance, setting industry standards. Beyond corporate duties, he is a prominent speaker and author, contributing to CompTIA and serving on various boards promoting diversity and inclusion. As former chair of CompTIA Managed Services Executive Council, his influence extends to Channel Advisory Boards and garnered accolades like the CompTIA Community Leadership award and ChannelPro Peer of the Year. Corey, a Tech Titan, holds certifications including CCIE, CISSP, and CCSA, and multiple degrees from Jones International University. Engaged in continuous learning, he graduated from SBA Emerging Leaders and Goldman Sachs SB 10K Programs.
The Bourbon Icebreaker: How to Choose the Right Security Tools
Nov 9, 2026 2:15pm
Channel’s Got Talent: Cybersecurity Pitch Edition
Nov 10, 2026 2:55pm
The 4th Quarter Speech: Adjustments You Need to Make to Win the Game
Nov 10, 2026 4:35pm
Head of Global Strategic Partnerships
Ironscales

AI Won’t Save Your MSP. It Will Expose It.
Nov 10, 2026 10:50am
MSP Sales Executive
TD SYNNEX

Jake McDuffie is a seasoned sales professional with over a decade of experience finding solutions and driving growth for partners through product and service offering diversification, as well as industry education.
From Cybersecurity to Cyber Defense: Turn Security Into Your Highest-Margin Practice
Nov 10, 2026 11:00am
Solutions Consultant
Aura Business

Eric Meibers is a Solutions Consultant with Aura Business, where he works closely with the Aura Sales team to modernize BYOD security for the channel. He brings 15+ years of pre-sales experience in the technology industry spanning non-profit fundraising, HR compliance, and now identity theft and cybersecurity. While Eric is known for his extensive product knowledge breadth, he helps bridge technical and business stakeholders to ensure mutual understanding and set the foundation for lasting partnerships. He resides in sunny Charleston, South Carolina with his wife and two teenage children.
Beyond the Device: Why Identity is the New Perimeter for MSPs
Nov 10, 2026 11:10am
Manager, New Business Sales
Vircom

Joel is a Manager, New Business Sales at Vircom, where he works closely with channel partners and MSPs to strengthen email security, improve deliverability, and support sales and revenue growth through secure, trusted email infrastructure. He specializes in DMARC implementation and advanced threat protection, enabling IT teams to reduce risk from phishing, spoofing, and business email compromise.

In his role, Joel bridges technical and business stakeholders, translating complex email security challenges into clear, actionable strategies that deliver measurable security and business value. He is passionate about helping partners increase client trust, reduce risk exposure, and grow revenue by building secure, reliable email ecosystems.

Outside the office, Joel is a motorcycle enthusiast and avid outdoorsman who enjoys fishing and the art of barbecue. He lives in Montreal with his wife and son and enjoys sharing his expertise and collaborating with others in the tech community.

Email Authentication Still Matters
Nov 10, 2026 10:40am
CEO
Vistem Solutions, Inc

Keith J. Nelson, Ph.D., is CEO and CISO of Vistem Solutions, Inc., a technology and cybersecurity firm he founded in 1999. With decades of experience in cybersecurity, managed services, and technology leadership, Keith focuses on helping organizations turn security strategy into measurable operational resilience.
Channel’s Got Talent: Cybersecurity Pitch Edition
Nov 10, 2026 2:55pm
Your First Call in an Emergency: Dissecting Your Incident Response Plan
Nov 10, 2026 3:55pm
Founder
The Stillwater Group

John Luke helps organizations contain and recover from an incident, conduct investigations, find and close security gaps, and conduct incident preparedness work through IR plans, tabletop exercises (TTEs), and assessments. Formerly an information security program manager, information technology manager, and supercomputing/HPC engineer for high-profile multinational startups with high value intellectual property and physical assets. Then became Director of Incident Response for Critical Insight (formerly Critical Informatics, CI Security, and MK Hamilton & Assoc., now Lumifi Cyber). His passion is helping companies build and grow security programs, handle and recover from incidents, assess and manage risk, and navigate security and compliance.
Adopting a Security Framework: Guarding Against the Most Dangerous Cyberattacks
Nov 10, 2026 8:15am
Your First Call in an Emergency: Dissecting Your Incident Response Plan
Nov 10, 2026 3:55pm
Director of Marketing and Growth
Channel Hunters

Helen is a USF Alumni -- Go Bulls! She is an experienced Sales Representative and Account Manager, adept in marketing and lead generation for the IT industry. For the last 5 years, she has been focused on creating customized marketing campaigns to help drive business growth (both tele- campaigns and digital). She is a Maryland native who has come back here, part time, to be with her daughter while she attends college. She also has proud dog-grandmom to Ember.
New Realities and Risks: How MSPs Can Protect Their Bottom Line
Nov 9, 2026 2:40pm
CEO
3rd Element Consulting

Dawn Sizer is a CEO and technologist with security, training, and policy specializations. She can make complex technical information relatable for any audience. This is showcased in her writings, speaking engagements, her MSP (3rd Element), and podcast (Rebel Executives). 3rd Element incorporated in 2005 and has made CRN’s MSP 500 list for the last four years. Dawn has been nominated as one of the top women in the channel for the last three years, holds an MBA in IT, as well as industry standard certifications. She sits on Partner Advisory councils of five of the top distributors, security, and cyber insurance companies in the space, as well as The Channel Company for XChange and Women of the Channel. Dawn has been married for more than 25 years to her husband and partner in everything. They have two boys and two goofy dogs, Pilot and Odin.
The Bourbon Icebreaker: How to Choose the Right Security Tools
Nov 9, 2026 2:15pm
Breakout Session: Evaluating the Threat Landscape: Actionable Intelligence for IT Providers
Nov 9, 2026 3:20pm
How to Automate Your MSP and Scale with AI
Nov 10, 2026 9:55am
VP of Sales
Cylerian

ChuckStorms is a cybersecurity sales and strategy leader with an MBA in Finance & Strategy from Rutgers University. He has helped build several channel-focused go-to-market programs tailored toward helping MSPs and MSSPs adopt portfolio enhancing services that are built on cybersecurity frameworks. Chuck brings deep expertise in aligning compliance, technology, and growth — and a unique perspective on how AI is transforming the cybersecurity landscape.
New Realities and Risks: How MSPs Can Protect Their Bottom Line
Nov 9, 2026 2:40pm
Cofounder
Rocket Fuel Factory

Henry Timm is a technology executive, cybersecurity advocate, and community builder focused on one clear mission: build stronger businesses, stronger communities, and a stronger IT industry. As CEO of Phantom Technology Solutions, Henry leads a performance-driven Managed IT Services Provider supporting compliance-focused SMBs across the Midwest. His firm partners with manufacturing, healthcare, and other regulated organizations to modernize, stabilize, and secure their technology environments with solutions designed for long-term reliability and accountability. He is also the cofounder of Rocket Fuel Factory, a business accelerator and incubator built to help MSPs, vendors, and IT consultants scale through community, coaching, and disciplined execution. Through education, strategic partnership, and practical enablement, Rocket Fuel Factory equips leaders to grow with intention rather than drift with the market. Henry is one of the original cofounders of The Tech Degenerates, a global community of MSPs, IT operators, and technology leaders committed to honest conversations, peer accountability, and raising operational standards across the channel. The community is known for cutting through noise, rejecting hype, and creating a space where experienced professionals can challenge each other, share lessons learned, and strengthen the industry from the inside out. With more than two decades of experience spanning IT leadership, cybersecurity, support, and software development, Henry operates at the intersection of technology strategy, operational discipline, and community engagement. He is known for addressing hard truths, guiding teams through meaningful change, and helping organizations build resilience that holds up under pressure. Henry serves in leadership on the GTIA Cybersecurity Executive Council and on the GTIA Global Leadership Committee. He is also an active member of FBI InfraGard. He advises vendors, nonprofits, peer groups, and event organizers committed to raising the bar for professionalism and security across the IT channel. He regularly cohosts MSP Community Live, a livestream series dedicated to elevating the broader IT community, and is a frequent podcast guest and industry contributor sharing insights on leadership, cybersecurity, compliance, and channel trends. His recognitions include CRN MSP 500 and Pioneer 250, Michiana Forty Under 40, the GTIA Community Leadership Award, a nomination for the GTIA Cybersecurity Leadership Award, and nominations for both the CompTIA Community Leadership Award and the Ernestine M. Raclin Community Leadership Award. Outside of his professional work, Henry remains active in initiatives supporting economic development, veterans, disaster relief, and civil rights advocacy. He welcomes opportunities to collaborate with leaders who are serious about building well, serving others, and moving the industry forward with integrity.
Breakout Session: Evaluating the Threat Landscape: Actionable Intelligence for IT Providers
Nov 9, 2026 3:20pm
Channel’s Got Talent: Cybersecurity Pitch Edition
Nov 10, 2026 2:55pm
Technical Editor
ChannelPro

Matt Whitlock is ChannelPro’s tech editor, bringing more than 25 years of technology industry experience and a practical perspective on the tools and trends shaping the IT channel. A seasoned editor, podcast host and event moderator, he covers hardware, cybersecurity and emerging technologies with a focus on what they mean for IT service providers. Through product reviews, analysis and industry conversations, he helps MSPs and MSSPs separate useful innovation from marketing hype, with a little fun and humor along the way.
Opening Remarks
Nov 9, 2026 2:00pm
Day 1 Closing Remarks
Nov 9, 2026 6:55pm
Opening Remarks
Nov 10, 2026 8:00am
Channel’s Got Talent: Cybersecurity Pitch Edition
Nov 10, 2026 2:55pm
Closing Remarks
Nov 10, 2026 5:30pm
Senior Channel Sales Manager
CyberPower Systems

Power Your Business: Increase Revenue with Power Protection from CyberPower
Nov 10, 2026 9:35am

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Event Location:

Hotel Fera Anaheim

📍 100 The City Dr S, Orange, CA 92868

Located in the heart of Orange County, Hotel Fera Anaheim offers a stylish and convenient base for both business and leisure travelers. Just four miles from Disneyland and within minutes of the Anaheim Convention Center, Angel Stadium, and Honda Center, the hotel provides easy access to major attractions. On-site amenities include The Peel Craftbar & Kitchen, KoffeeKitchen serving Starbucks coffee, an outdoor pool, fitness center, and pet-friendly accommodations.

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About ChannelPro

The ChannelPro Network is a media company providing targeted business and technology information for IT decision makers and channel partners. Via its websites, live events and quarterly special reports, The ChannelPro Network delivers expert opinion, analysis, news, product reviews, and advice for IT decision makers and channel partners. Perspectives from partners, vendors, distributors, and analysts are spotlighted daily.  

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