ChannelPro Channel Therapy Tour 2015 NJ - Managed and Cloud Services Operations Lab

ChannelPro Channel Therapy Tour NJ - Managed and Cloud Services Operations Lab

Session 2: Managed and Cloud Services Operations Lab
Tuesday, November 3, 2015 - 10:50
Speaker(s): 
Karl Palachuk

The most profitable MSPs base everything they do on proven, repeatable processes. In this highly interactive session, we’ll share best practices for handling ticketing, support calls, and service delivery with the kind of efficiency that minimizes overhead and maximizes customer satisfaction.