George Bardissi is CEO of two companies, an MSP based out of Philadelphia, Pa., and the channel-only firm that work with other MSPs around the world in the cloud communications space. Having started his MSP in 2000, George matured through the IT and managed services business from break/fix to project to multitier to pure-play MSP. That 17-year journey provided hard lessons on several fronts; metrics, meaning business data, and understanding the relevancy of trends and early adoption are critical to being and staying successful. From a need to solve a pain in his MSP, George started his second firm that strategically solves the pain for IT and MSP shops in the UC category, which helps generate a profit center, streamline service delivery, and create automation around customer interactions.
