In-Person Event

October 13 - 14, 2026 | Dallas, Texas

2026 ChannelPro LIVE: Dallas

Renaissance Dallas North

2026 ChannelPro LIVE: Dallas

Ready to scale your MSP? ChannelPro LIVE is where it happens. These in-depth, two-day events feature strategies on selling profitable managed services, turning compliance obligations into recurring revenue, adding automation to improve efficiency, navigating legal issues for MSPs, and much more.

NEW in 2026! Our Day 1 DEFEND Cybersecurity Workshop provides a fully curated journey through four focused tracks: Risk Mitigation, Cybersecurity Response, Business Growth, and Cutting-Edge Tools.

These interactive courses, designed by industry experts and successful MSPs, deliver the secrets to building an IT business that lasts.

100% free for qualified channel partners, ChannelPro LIVE: Dallas will feature insights from the IT Channel’s leading practitioners and renowned strategists. Learn practical strategies to:

  • Accelerate revenue and boost productivity
  • Strategically leverage AI to improve efficiency and customer experiences
  • Mitigate data breach risk
  • Build a competitive advantage in any economy

Beyond the educational sessions, IT providers from throughout the region will connect with the industry’s most innovative vendors during dedicated networking time. It’s a golden opportunity to form partnerships, discover new tools, and strike deals that fuel growth.

Don’t miss your chance to join fellow MSPs at this one-of-a-kind IT channel event.

Event Details

Dates

October 13 - 14, 2026

Multi-Day Event
Location

Dallas, Texas

Venue

Renaissance Dallas North

Cost

Free for Qualified Channel Partners

Registration
Event Schedule
Speakers
Sponsors
Cancellation
Additional Info

Event Registration

Event Schedule

Oct
13
Oct
14

Sessions for Tuesday, October 13, 2026

2:00 PM
Registration opens - AGENDA SUBJECT TO CHANGE - watch this space
2:45 PM
The Bourbon Icebreaker: How to Choose the Right Security Tools
Join us for a candid conversation about choosing the right security tools with a twist. Between sips of bourbon, our experts will break down how to choose, stack, and justify the right security tools for your clients. If you want to scale without overspending, this discussion is can't-miss.
3:15 PM
Who Is Liable When AI Fails?
AI and automation tools promise efficiency, but when they misfire, MSPs are left holding the legal bag. In this session, Brad Gross, one of the nation’s leading MSP attorneys, reveals the hidden liabilities of AI adoption, and how to draft protective language into your MSAs and SOWs before disaster strikes.
3:45 PM
Turning Resilience into Recurring Revenue: Growth Strategy for MSPs
Sponsored by Absolute Security
Cybersecurity is no longer enough. Today's customers expect uptime, recoverability, and business continuity, not just security tools. In this session, Gene Kim, VP of Managed Service Providers at Absolute Security, explores how forward-thinking MSPs are transforming cyber resilience into a high-value managed service that drives recurring revenue, strengthens customer retention, and differentiates their business in an increasingly competitive market. Learn how resilience helps MSPs move beyond reactive support and become trusted business continuity partners while addressing growing challenges such as AI-driven threats, cyber insurance requirements, and rising customer expectations for recovery and operational certainty. Discover how resilience-led services can help MSPs create new revenue opportunities, improve margins, and deliver the outcomes customers care about most: uptime, recoverability, and continuity.
4:05 PM
Breakout Session: Evaluating the Threat Landscape: Actionable Intelligence for IT Providers
In this powerful breakout session, our experts dig into new data from the industry's biggest threat reports and translate it into what actually matters for MSPs on the ground. You’ll hear the numbers, the trends, and—most importantly—the real-world impact behind them so you can adjust your defenses, guide clients, and stay ahead of what’s coming next.
4:05 PM
Breakout Session: Sticky by Design: How to Leverage Security to Build Client Loyalty
Landing security clients is one thing—keeping them is the real game. During this breakout session, we're diving into the habits, communication rhythms, and service touches that install confidence and ensure contract renewals. Walk away with practical ways to grow business relationships without constantly re-proving your value.
4:40 PM
Breakout Session: Beyond the Device: Scaling MSP Growth Through Identity-First BYOD Security
Sponsored by Aura Business

The "Bring Your Own Device" (BYOD) era has arrived, but for many MSPs, it remains a massive, unmanaged blind spot. While 79% of MSPs have corporate assets under lock and key, only 24% have visibility into the personal devices accessing client data. According to Omdia, over half of MSPs have suffered a BYOD-related breach in the last two years—and it wasn’t because of lost phones; it was because of identity theft.

In this session, Peter Giardino, Head of MSP Channel Strategy at Aura Business, breaks down the latest research from Omdia to show why the threat landscape has shifted from the "hardware" to the "human." Peter will move beyond the theory to provide a roadmap for MSPs to implement an identity-driven security model. Attendees will learn how to bridge the gap between employee privacy and corporate security, turning a liability into a profitable, managed service that clients actually want.

4:40 PM
Breakout Session: Build a High-Margin Growth Engine with Modern BCDR Solution Learn More
Sponsored by Slide
Business Continuity & Disaster Recovery (BCDR) is your best and last line of defense against cyber attack. Is your BCDR strategy a cost center or a revenue driver? Join us for a 30-minute deep dive into building a modern backup strategy designed specifically to boost your MRR. We’re breaking down the essential business and tech components you need along with the sales playbooks required to upsell current clients and land new ones. Let’s turn your MSP into a high-margin growth engine.
5:15 PM
Sponsor presentations, product demos, partner program updates and more!
5:50 PM
Channel Research - Cast Your Vote!
6:00 PM
New Realities and Risks: How MSPs Can Protect Their Bottom Line
Sponsored by Channel Hunters
Sponsored by Ciardi, Ciardi & Astin
Sponsored by Cylerian
Sponsored by Slide
Sponsored by Phin Security
Sponsored by Opiquad
Sponsored by ESET
Sponsored by Acronis
Let's pull back the curtain on the biggest forces reshaping the MSP business today. In this panel discussion, we're putting vendor experts on the hot seat to discuss the trends that matter most: consolidation, compliance demands, tool sprawl, pricing, and more. Bring your questions and walk away with a sharper understanding of where the IT industry is going and how to stay profitable.
6:50 PM
Welcome Cocktail Reception in the Exhibit Hall [Sponsored by Ciardi Ciardi Astin]
Sponsored by Ciardi, Ciardi & Astin

Sessions for Wednesday, October 14, 2026

7:00 AM
Networking Breakfast
8:15 AM
Selling With Insight: Using Data to Find Hidden Revenue
Most MSPs sit on a goldmine of data without realizing it. This session shows you how to dig into ticket trends, asset details, and technology gaps to find new sales opportunities. You’ll learn simple ways to take a data-driven approach and deliver smarter recommendations and stronger proposals
8:45 AM
From AI Hype to Autonomous IT: How MSPs Turn Expectations into Margins
Sponsored by Kaseya
SMBs expect AI to drive productivity, improve decision-making, and accelerate growth. Meanwhile, MSPs should established a scalable strategy to deliver AI outcomes for improving their own efficiency, profitability, and operational maturity: Finding and retaining qualified technicians, managing staff burnout, and meeting rising client expectations for faster service. Service teams are stretched thin, making it difficult to scale without continuously adding headcount. AI can help MSPs automate routine tasks, accelerate ticket resolution, reduce alert fatigue, and improve technician productivity. The result is faster response times, greater customer satisfaction, and improved margins without a proportional increase in staffing costs.
9:05 AM
From Default-Allow to Default-Deny
Sponsored by ThreatLocker
Stopping attackers from reaching your data preserves the integrity of your customers' business, and keeps the trust in your own services.
9:15 AM
Power Your Business: Increase Revenue with Power Protection from CyberPower
Sponsored by CyberPower Systems

In this short 10-minute presentation, you’ll learn how increased IT infrastructure, more frequent severe weather, an aging power grid, and advanced computing applications have propelled the need for reliable power. This need creates an opportunity for your business to supply customers with power protection that keeps them connected, protected, and productive.

Discover how partnering with CyberPower makes it easy to sell professional-grade power protection through its award-winning partner program, the CyberPower Channel Partner Alliance. Packed with benefits including automatic partner discounts, unmatched support, and a lucrative rewards program, the Channel Partner Alliance puts a power partner in your corner and allows you to make excellent margins selling industry-leading power protection solutions.

9:25 AM
Friday Night Lights: Building a Championship Partnership
Sponsored by ExcelMicro
Stepping onto the field under Friday Night Lights, MSPs face constant trick plays, counters, and hidden blitzes from cyber threat actors. Excel Micro serves as your veteran coaching staff, delivering premier defenses through a single, unified playbook. Built on a culture of deep team loyalty, we stand shoulder-to-shoulder with you to build a championship-caliber practice.
9:35 AM
From Passive Asset to Active Defender: Data’s Next Chapter
Sponsored by Intufo

For five years, we’ve been working to transform data from a passive asset sitting in storage into an active defender capable of protecting itself. This session explains why that shift can no longer wait.

The economics of ransomware have changed. In 2025, data theft occurred in 77% of ransomware intrusions—up from 57% the year before, according to Google Threat Intelligence Group. Attackers have moved beyond denying access; the threat of exposure is now the primary weapon. Some groups, such as World Leaks, have abandoned encryption entirely and moved directly to theft and auction.

That shift breaks the backup-first playbook. Immutable backups can restore encrypted systems, but they cannot un-leak stolen data. Once a breached file surfaces, it can spread across forums, private channels, and encrypted archives within hours, creating hundreds of copies before the victim is even notified. We call this the Hydra Effect. Come by our booth and we’ll show how security can travel with the data wherever it goes—and how stolen files can be rendered unusable—so data stops waiting to be protected and starts protecting itself.

9:45 AM
Client-Owned, MSP-Scaled: A Better Model for Compliance
Sponsored by Blacksmith Infosec
Small and midsized businesses are increasingly facing enterprise-grade security and compliance expectations, but most lack the expertise, visibility, and resources to manage them alone—so they turn to their MSPs. That creates a new challenge for service providers: how do you help clients own their security and compliance programs without burying your team in spreadsheets, manual evidence collection, and one-off consulting work? In this session, Jared Casner shares lessons learned from both sides of the problem and explores a practical, co-managed model for making compliance simple for clients, comprehensive enough to address real risk, and scalable across an MSP’s client base.
9:55 AM
Break
10:05 AM
How Not to Get Sued: Local Legal Issues for **Texas** MSPs
Back by popular demand, Bradley Gross returns with a hard-hitting session built specifically for **New Jersey** MSPs. It’s a risky time to be in tech services, and one lawsuit can drain your time, money, and reputation. Bradley will break down the biggest legal threats MSPs in the **Northeast** face, the mistakes that spark lawsuits, and the concrete steps you need to take today to protect your business.
10:35 AM
Beyond Products: Build Partnerships that Drive Impact
Sponsored by OpenText
Technology evolves quickly, but strong partnerships remain the key to long-term success. Learn how OpenText Cybersecurity is investing in MSP relationships through accountability, enablement, and growth-focused programs. This session explores what meaningful vendor partnerships look like today and how the right relationship can help MSPs build trust, drive profitability, and create lasting business impact.
10:45 AM
From Cybersecurity to Cyber Defense: Turn Security Into Your Highest-Margin Practice
Sponsored by TD SYNNEX
Security is the fastest-growing, stickiest, and highest-margin service your customers are buying and it's yours to own. Join TD SYNNEX MSP Sales Executives Emily Carter and Renee Simpson to see how leading MSPs turn integrated cyber defense into recurring revenue.
10:55 AM
Beyond the Device: Why Identity is the New Perimeter for MSPs
Sponsored by Aura Business
Traditional device management is hitting a wall. With 75% of employee-owned devices currently "dark" to MSP visibility, the old playbook of locking down hardware is failing. In this 10-minute overview Peter Giardino, Head of MSP Channel Strategy at Aura Business, reveals why the most successful MSPs in 2026 are shifting their focus from the device to the identity. Learn how Aura Business allows you to secure the "unmanaged" BYOD gap, protect client data from credential-based attacks, and offer a privacy-first security solution that employees actually want to use—all while adding a high-margin revenue stream to your stack.
11:05 AM
Trust Was the Vulnerability - How MSPs Can Stop Authenticated Attacks Before They Become Breached
Sponsored by Bitdefender
AI-powered attackers are moving faster than ever, and many are already inside networks using legitimate credentials and trusted tools. Join Paul Lupo as he breaks down how authenticated attacks bypass traditional defenses and shares practical strategies MSPs can use to better protect clients and grow profitable security services.
11:15 AM
Why Email Authentication Still Matters
Sponsored by Vircom
11:25 AM
Shadow AI Governance: Opportunity for the Channel
Sponsored by Defensx

AI adoption is happening faster than security teams can keep up—and much of it is happening outside IT’s visibility. Employees are using ChatGPT, Claude, Gemini, and other AI tools every day, often sharing sensitive business data without realizing the risk. This emerging “Shadow AI” problem is creating a significant security challenge—and a major opportunity for the channel.

In this session, we’ll explore how MSPs, MSSPs, and technology providers can help organizations gain visibility and control over AI usage without disrupting productivity. We’ll examine practical approaches to AI governance, data protection, policy enforcement, and risk management, while highlighting how partners can turn Shadow AI from a security concern into a new recurring revenue opportunity.

Attendees will leave with a clear understanding of the Shadow AI threat, what customers need to address it, and how the channel can position AI governance as a high-value addition to their existing security stack.

11:35 AM
Intelligence-Grade Cybersecurity for the AI Era
Sponsored by Field Effect

AI is changing cybersecurity from both sides. Organizations are rapidly adopting new AI tools, creating new risks and areas of exposure, while attackers are using AI to operate faster and at greater scale.

This session explores what these changes mean for cybersecurity and how organizations can stay ahead without adding more complexity. Learn how Field Effect combines comprehensive managed detection and response (MDR) with AI Detection and Response (AIDR) to protect against evolving cyber threats while providing the visibility and control needed to manage AI use securely.

Key Takeaways:

• Understand how AI is changing both cyber risk and the attack landscape. • Learn how comprehensive MDR helps organizations detect, disrupt, and respond to threats across their environment. • Gain visibility into shadow AI and the risks introduced by AI adoption. • Learn how MDR and AIDR work together to provide comprehensive protection for the AI era.
11:45 AM
ROI Lightning Round Session
1:00 PM
Product & Services Expo Luncheon
2:30 PM
Channel’s Got Talent: MSP Pitch Edition
Want to avoid the after-lunch food coma? Get ready for a fast, fun, and slightly chaotic showdown. In Channel’s Got Talent, four brave attendees will give us their elevator pitch. After getting honest (and perhaps funny) feedback from our judges, they'll try again with a stronger, sharper pitch. The crowd will vote, one champion will emerge, and the winner earns bragging rights and eternal glory.
3:05 PM
How to Automate Your MSP and Scale with AI
Many MSPs want to hop on the automation hype train, but the biggest gains come from fixing workflows and adopting AI internally first. This session will show how to target the right processes and get quick wins without sacrificing security.
3:35 PM
Sponsor Awards Voting
3:45 PM
Expert Tips to Boost Profits: Start by Cutting Costs
Profitability starts with plugging the leaks that are draining your margins. In this session, our expert guests will walk you through the most common cost traps MSPs overlook, from bloated tool stacks to inefficient service delivery. You’ll learn easy, real-world, adjustments that lower expenses fast and set the stage for stronger, more sustainable profit growth.
4:15 PM
Partner in Excellence Award
Help us celebrate greatness at our Partner in Excellence Award Ceremony. We'll recognize a local IT channel legend for their leadership, innovation, camaraderie, and commitment to building the industry.
4:35 PM
The 4th Quarter Speech: Adjustments You Need to Make to Win the Game
This is the locker-room talk every MSP needs before heading back onto the field. In this inspirational featured session, we'll tie the lessons you've learned at ChannelPro LIVE to practical next steps. We'll deliver a concrete plan to confront the challenges in your business, implement the right strategies, and coach your employees to success.
5:05 PM
Attendee Giveaways & Sponsor Awards

Speakers

Speakers

General Manager
Excel Micro

Michael builds things that last, from rock-solid partner programs and thriving cultures to backyard gardens. Over a 25-year career in employee and customer experience, he spent nearly two decades shaping Excel Micro from a budding distributor into an industry mainstay. Having led everything from Marketing and Support to M&A and Business Development, he knows exactly how to connect organizational dots. Locally raised and Philly-loyal, Michael spends his downtime raising two daughters and escaping into the "outernet" for a hike.
Friday Night Lights: Building a Championship Partnership
Oct 14, 2026 9:25am
Customer Success Engineer
Vircom

Eduardo is a cybersecurity professional with a background in telecom, network engineering, and Cisco certifications. Trained in big data and analytics overseas, he's worked across SaaS platforms in streaming TV, unified communications, and various telecom technologies, always with a talent for making the technical easy to understand.

At Vircom, he leads the technical side of client onboarding and support, certified in both Proofpoint Essentials and Total Protection as well as RedSift's domain protection solutions. From email security to security awareness training, Eduardo keeps things simple and gets the job done.

When he's not locking down inboxes, Eduardo is out on his mountain bike, weaving through the woods for the next great mountain view, usually with some grunge, post-punk, or shoegaze in his head. He's also a proud cat dad and puts family first.

Why Email Authentication Still Matters
Oct 14, 2026 11:15am
Sales Engineer
Field Effect

Intelligence-Grade Cybersecurity for the AI Era
Oct 14, 2026 11:35am
MSP Account Executive
ThreatLocker

Parker is an Account Executive and Account Manager with the ThreatLocker team, taking modern day concerns to help MSPs understand and evolve their cybersecurity posture. Based in Orlando, he is a trusted advisor in the space and advocate of proactive security strategy.
From Default-Allow to Default-Deny
Oct 14, 2026 9:05am
Senior Regional Channel Sales Manager
Cyber Power Systems

Power Your Business: Increase Revenue with Power Protection from CyberPower
Oct 14, 2026 9:15am
Founder & Principal Advisor
SolveCXO

Chris Buckingham is a former MSP founder who built, scaled, and successfully exited his IT services company. Chris and his team grew from a garage startup to a boardroom-level organization before selling through acquisition. Today, he helps MSP owner-operators escape operational chaos and build scalable, execution-focused businesses. Chris works with founders who are strong technicians but overwhelmed by growth, buried in decisions, inconsistent processes, and reactive service delivery. Through SolveCXO, he brings structure to leadership teams, aligns service models and technology stacks, and installs operational cadence that drives accountability and profitability. His focus is simple: help MSP leaders move from firefighting to scalable growth by tightening operations, clarifying roles, and aligning technology with business outcomes.
Breakout Session: Sticky by Design: How to Leverage Security to Build Client Loyalty
Oct 13, 2026 4:05pm
Channel’s Got Talent: MSP Pitch Edition
Oct 14, 2026 2:30pm
Expert Tips to Boost Profits: Start by Cutting Costs
Oct 14, 2026 3:45pm
CEO/Co-Founder
Intufo

Shelia Burgess is an inventor, AI practitioner, and technology executive with more than 25 years of experience across cybersecurity, advanced AI systems, electronic warfare, signal intelligence, satellite and laser communications, radar and infrared systems, advanced communications, real-time military simulation, and gameware. Her career bridges deep technical innovation with executive leadership in commercial, defense, and government sectors. She is CEO and Co-Founder of Intufo / Sieben Seven (2014–present), where she leads executive strategy and R&D for disruptive Zero Trust security technologies that embed AI-driven context awareness directly into data, enabling it to self-protect in hostile environments. She has built a global portfolio of patents and trade secrets, inventing cognitive data assets, smart encryption and authentication, autonomous deterministic AI, and secure real-time intelligent communication protocols. Her teams delivered proof-of-concept systems that prevailed in penetration and audit testing with no security breaches. Previously, Burgess was CEO and Co-Founder of Azos AI (1997–2014), where she created a global patent estate for intelligent emergency alerting technologies widely associated with AMBER Alert and helped establish industry standards. She also contributed to FCC efforts supporting the Commercial Mobile Alerting System. Across her career, Burgess has led large-scale, mission-critical programs, managed budgets up to $36 million, delivered defense systems ahead of schedule, and driven early-stage fundraising and patent development. She has held TS/TK/SCI clearances, is patented and published, and has received multiple awards for innovation, including recognition for advancing AI in electronic warfare. A committed STEM advocate, she co-founded the U.S. STEM Foundation and mentors future technologists. She holds B.S. and M.S. degrees in Electrical Engineering and completed advanced executive and engineering programs at leading institutions.
From Passive Asset to Active Defender: Data’s Next Chapter
Oct 14, 2026 9:35am
Co-Founder
Blacksmith Infosec

Jared Casner is the cofounder of Blacksmith InfoSec, on a mission to help MSPs deliver compliance services to their clients at scale. He spent 15+ years leading security and engineering teams in startups across finance, healthcare, and edtech — all the fun, heavily regulated industries. Before that, he held a top secret clearance and built software for the U.S. intelligence community. He has a BS in Computer Science from the University of Denver, an MBA from the University of Colorado, and more opinions on compliance than most people care to hear.
Client-Owned, MSP-Scaled: A Better Model for Compliance
Oct 14, 2026 9:45am
Channel Development Manager
Kaseya

With over two decades of experience spanning the Channel, B2B and Retail, Brian Doty is passionate about empowering businesses through technology. At Continuum, Brian played a pivotal role in helping MSPs scale their operations, implement NOC, Helpdesk, and SOC support strategies. Following his success, Brian served as the Director of Sales for a leading Managed Services Provider in Pittsburgh, PA, where he designed comprehensive cybersecurity strategies and MRR growth in monthly recurring revenue. Since 2020, Brian has been a key member of Kaseya's Channel Development Team, collaborating with the MSP community to foster innovation and deliver impactful solutions, delivering cutting-edge cybersecurity solutions to their clients. Connect with Brian on LinkedIn to learn more: linkedin.com/in/briandoty
From AI Hype to Autonomous IT: How MSPs Turn Expectations into Margins
Oct 14, 2026 8:45am
MSP Sales Executive
TD SYNNEX

From Cybersecurity to Cyber Defense: Turn Security Into Your Highest-Margin Practice
Oct 14, 2026 10:45am
Managing Editor
The ChannelPro Network

Anjali Fluker is Senior Channel Editor at The ChannelPro Network. She is an award-winning reporter and editor in the news industry for 25 years, specializing in topics including sports, local government, real estate and development, restaurants, and transportation for publications in Detroit, MI, and Orlando, FL.
The Bourbon Icebreaker: How to Choose the Right Security Tools
Oct 13, 2026 2:45pm
Selling With Insight: Using Data to Find Hidden Revenue
Oct 14, 2026 8:15am
How to Automate Your MSP and Scale with AI
Oct 14, 2026 3:05pm
Expert Tips to Boost Profits: Start by Cutting Costs
Oct 14, 2026 3:45pm
President
Law Office of Bradley Gross, PA

Brad Gross is the founding partner of the Law Office of Bradley Gross, P.A., a law firm that specializes in transactions involving technology service providers, solution resellers, IT professionals and technology companies worldwide. Brad is one of the leading international legal authorities in cloud transactions, having counseled thousands of MSPs nationwide for over 23 years. He has been listed on fifteen occasions to the national list of Super Lawyers in IT & Technology Law. Brad has his own podcast, TechnologyBradcast.com, that covers security, licensing, and contract issues for MSPs, and sits on the Board of Digitunity, a non-profit organization that helps close the digital divide. He is also the founding partner of MSPTerms, a cloud-based document management platform engineered for MSPs.
Who Is Liable When AI Fails?
Oct 13, 2026 3:15pm
How Not to Get Sued: Local Legal Issues for **Texas** MSPs
Oct 14, 2026 10:05am
CEO
New Horizon Data

I’m a serial entrepreneur with a passion for starting IT companies and tackling challenging projects—the harder, the better! I thrive on networking with brilliant minds, fostering collaborations that create dynamic business synergies. One of my greatest strengths is spotting hidden potential in people—finding diamonds in the rough. I’ve been fortunate to uncover exceptional talent often overlooked by others, proving that A-plus talent isn’t just found; it’s nurtured and developed. My journey is driven by the belief that great teams are built by seeing what others might miss and helping individuals realize their full potential.
Selling With Insight: Using Data to Find Hidden Revenue
Oct 14, 2026 8:15am
Founder and CEO
NEXTGen IT

Trevor Hardy is the Founder and CEO of NEXTGen IT, a nationally recognized Managed Service Provider (MSP) and cybersecurity firm. Known as the “Cyber Cowboy” and Head Nerd, Trevor brings over 20 years of experience in IT, cybersecurity, compliance, and business technology strategy. As a veteran, entrepreneur, and cybersecurity advocate, he helps organizations strengthen their security posture, improve business continuity, and navigate today’s evolving threat landscape.

Trevor has led NEXTGen IT’s growth into a trusted technology partner for businesses across multiple industries, with a strong focus on cybersecurity, disaster recovery, compliance, and managed IT services. He is passionate about educating business leaders on cyber risk and practical security solutions, combining real-world experience with an engaging, down-to-earth presentation style.

When he’s not fighting cyber threats, Trevor can be found helping his community, mentoring future IT professionals, and living out the Cyber Cowboy motto: “Keep Moving Forward.”

The Bourbon Icebreaker: How to Choose the Right Security Tools
Oct 13, 2026 2:45pm
Channel’s Got Talent: MSP Pitch Edition
Oct 14, 2026 2:30pm
CEO
Sibyl Consulting

Nancy Henriquez is a two-time MSP founder with a successful exit and an award-winning cybersecurity and compliance track record. She's the founder of Sibyl Consulting Group and author of Break-Fix to Breakthrough (Maxwell Leadership-endorsed), written for the 70% of MSPs still running under $3M in revenue — the segment the industry loves to talk about and rarely builds for. Nancy has been named Channel Futures MSP of the Year, a Top 100 Woman of the IT Channel, and a Channel Partners DigiMaster Award winner, with features in Forbes, CRN, and ChannelPro. She's an alum of Goldman Sachs 10,000 Small Businesses and Babson's WIN Lab. On stage, Nancy skips the polish for ground-level truth: no framework decks, no sanitized war stories — just what it actually takes to build something real from the small shop up.
The Bourbon Icebreaker: How to Choose the Right Security Tools
Oct 13, 2026 2:45pm
Channel’s Got Talent: MSP Pitch Edition
Oct 14, 2026 2:30pm
Vice President, Managed Service Providers
Absolute Security

Turning Resilience into Recurring Revenue: Growth Strategy for MSPs
Oct 13, 2026 3:45pm
President/CEO
5K Technical Services

Corey Kirkendoll, President and CEO of 5K Technical Services, heads a leading Managed Service Provider (MSP) serving SMBs in North Texas. With over 30 years of experience in Information Services and technology, Corey held pivotal roles at IBM, Cisco Systems, Dell, EMC, and VMware. Recognized for expertise in IT and Cyber Security, Corey's leadership drives rapid growth and industry benchmarks for MSPs nationwide. Corey prioritizes process-oriented excellence in security and compliance, setting industry standards. Beyond corporate duties, he is a prominent speaker and author, contributing to CompTIA and serving on various boards promoting diversity and inclusion. As former chair of CompTIA Managed Services Executive Council, his influence extends to Channel Advisory Boards and garnered accolades like the CompTIA Community Leadership award and ChannelPro Peer of the Year. Corey, a Tech Titan, holds certifications including CCIE, CISSP, and CCSA, and multiple degrees from Jones International University. Engaged in continuous learning, he graduated from SBA Emerging Leaders and Goldman Sachs SB 10K Programs.
The Bourbon Icebreaker: How to Choose the Right Security Tools
Oct 13, 2026 2:45pm
How to Automate Your MSP and Scale with AI
Oct 14, 2026 3:05pm
Sr. Manager MSP Product Specialist
Bitdefender

With 25+ years in the industry, Paul Lupo is a Cybersecurity channel expert and Senior Manager, MSP Product Specialist who works closely with managed service providers to help strengthen security, increase recurring revenue, and differentiate their businesses in a competitive market.

Drawing from years of experience supporting MSPs, Paul specializes in helping partners address evolving cyber threats, protect clients from modern attack techniques, and build profitable security practices. His expertise spans ransomware prevention, credential-based attacks, security operations, and emerging technologies transforming the threat landscape.

Known for his high-energy delivery, humor, and practical storytelling, Paul has a knack for translating complex cybersecurity concepts into memorable lessons MSPs can immediately apply. His sessions combine real-world attack scenarios, business insights, and actionable strategies designed to help MSPs reduce risk, create stronger customer relationships, and grow their businesses.

Trust Was the Vulnerability - How MSPs Can Stop Authenticated Attacks Before They Become Breached
Oct 14, 2026 11:05am
Channel Sales Specialist
CyberPower Solutions

Power Your Business: Increase Revenue with Power Protection from CyberPower
Oct 14, 2026 9:15am
Business Growth Advisor
Sandler

Samuel Mascato is a nationally recognized Sandler trainer known for high-energy, no-nonsense sessions that challenge MSP owners and sales teams to sell smarter and lead with confidence. With decades of experience in complex B2B sales, Sam understands long cycles, recurring revenue pressure, commoditization, and margin erosion. He helps managed service providers win higher-value clients, protect pricing, and build predictable growth without relying on hope or hustle. Ranked among the top trainers in the Sandler network, Sam delivers practical, real-world strategies focused on the attitudes, behaviors, and systems that drive measurable results.
Breakout Session: Sticky by Design: How to Leverage Security to Build Client Loyalty
Oct 13, 2026 4:05pm
The 4th Quarter Speech: Adjustments You Need to Make to Win the Game
Oct 14, 2026 4:35pm
M&A Guru
MSP Mergers,LLC

Neil Medwed is Meriplex's Vice President of Corporate Development and M&A, with responsibly for leading for the organizations National Expansion.  He has been instrumental in acquiring 11 quality Managed Services Providers throughout the US, with many more to come. In addition, because of his deep and long-term relationships with high level Executives of manufacturers and distributors, he works with top-tier vendors to strategically align with Meriplex’s interest.  Neil has over 40 years in the VAR/MSP industry and throughout his career, has invested heavily in being a leader and visionary in technology communities.   Prior to joining Meriplex, he was the President and CEO of Preferred Technology Solutions, a Texas-based MSP for 26 years.  He was named one of 20 Most Influential MSP's of 2022 by Channel Futures and was awarded the Lifetime Achievement Award at the MSP 501 Gala in 2024 for the positive impact he has made in the industry.
Expert Tips to Boost Profits: Start by Cutting Costs
Oct 14, 2026 3:45pm
Solutions Consultant
Aura Business,

Eric Meibers is a Solutions Consultant with Aura Business, where he works closely with the Aura Sales team to modernize BYOD security for the channel. He brings 15+ years of pre-sales experience in the technology industry spanning non-profit fundraising, HR compliance, and now identity theft and cybersecurity. While Eric is known for his extensive product knowledge breadth, he helps bridge technical and business stakeholders to ensure mutual understanding and set the foundation for lasting partnerships. He resides in sunny Charleston, South Carolina with his wife and two teenage children.
Breakout Session: Beyond the Device: Scaling MSP Growth Through Identity-First BYOD Security
Oct 13, 2026 4:40pm
Beyond the Device: Why Identity is the New Perimeter for MSPs
Oct 14, 2026 10:55am
Vice President, Sales
DefensX

Andrew Morton is Vice President of Sales at DefensX, where he leads global sales, channel strategy, marketing, and customer success. Prior to joining DefensX, Mr. Morton has held senior positions at Cyber Crucible, Amino Communications, 3Com and IBM. With more than 25 years in the technology industry, including extensive leadership experience in cybersecurity, SaaS, telecommunications, and enterprise technology, he has built and scaled high-performing organizations, launched successful channel programs and technology platforms. Today, Andrew helps MSPs, enterprises, and strategic partners strengthen cyber resilience through Zero Trust browser security, secure AI adoption, and innovative approaches to combating phishing, identity-based threats, and data loss.
Shadow AI Governance: Opportunity for the Channel
Oct 14, 2026 11:25am
Channel Account Manager
OpenText Cybersecurity

My business card says Channel Account Manager at OpenText Cybersecurity, but really, I help MSP owners get out of their own way and grow without having to burn out in the process. I care about your goals more than my own sales quota. I’ll give you tools that actually help you run your business. I’ll tell you what you need to hear, not just what you want. I’ll hook you up with resources, no strings attached. If you want to grow your cybersecurity practice or just want to escape the daily grind let’s talk. I’ll shoot straight with you, no matter what.
Beyond Products: Build Partnerships that Drive Impact
Oct 14, 2026 10:35am
Founder, Publisher
The ChannelPro Network

Michael Siggins is the founder and publisher of The ChannelPro Network. Since March 2007 the network has been providing targeted business and technology information for the IT channel. Via its print and online properties, the network delivers expert opinion, analysis, news, product reviews, and advice vital to business success. Michael is also president and publisher of ChannelPro: The Insider’s Guide to SMB, the only channel media property dedicated to the needs of channel professionals working in the SMB marketplace. Prior to founding The ChannelPro Network, Michael worked for more than 14 years at IDG, the world’s leading technology media, events, and research company.
Opening Remarks
Oct 13, 2026 2:30pm
Day 1 Closing Remarks
Oct 13, 2026 6:40pm
Opening Remarks
Oct 14, 2026 8:00am
Closing Remarks
Oct 14, 2026 5:25pm
MSP Sales Executive
TD SYNNEX

From Cybersecurity to Cyber Defense: Turn Security Into Your Highest-Margin Practice
Oct 14, 2026 10:45am
COO
3rd Element Consulting

Dave Sizer is the Owner/COO and co-founder of 3rd Element Consulting, a security-first managed IT firm headquartered in Central Pennsylvania serving clients across the US and internationally, and co-founder of Rocket Fuel Factory, an accelerator for MSPs and IT channel partners. In 20 years running 3EC, he's built a standards-led approach to cybersecurity and IT operations that's earned the company a spot on the CRN Security 100 and ChannelPro Top 20 MSP lists.
Breakout Session: Evaluating the Threat Landscape: Actionable Intelligence for IT Providers
Oct 13, 2026 4:05pm
Selling With Insight: Using Data to Find Hidden Revenue
Oct 14, 2026 8:15am
CEO
3rd Element Consulting

Dawn Sizer is a CEO and technologist with security, training, and policy specializations. She can make complex technical information relatable for any audience. This is showcased in her writings, speaking engagements, her MSP (3rd Element), and podcast (Rebel Executives). 3rd Element incorporated in 2005 and has made CRN’s MSP 500 list for the last four years. Dawn has been nominated as one of the top women in the channel for the last three years, holds an MBA in IT, as well as industry standard certifications. She sits on Partner Advisory councils of five of the top distributors, security, and cyber insurance companies in the space, as well as The Channel Company for XChange and Women of the Channel. Dawn has been married for more than 25 years to her husband and partner in everything. They have two boys and two goofy dogs, Pilot and Odin.
Breakout Session: Evaluating the Threat Landscape: Actionable Intelligence for IT Providers
Oct 13, 2026 4:05pm
How to Automate Your MSP and Scale with AI
Oct 14, 2026 3:05pm
Partner Account Executive
Field Effect

Intelligence-Grade Cybersecurity for the AI Era
Oct 14, 2026 11:35am
Sr. MSP Business Development Manager
ESET

As a cybersecurity and channel sales leader with 19+ years of experience, I help MSPs and MSSPs build scalable, security-first services that address today's evolving threat landscape. I work closely with partners to operationalize advanced security solutions, leverage AI-driven threat detection and response, and transform cybersecurity into a strategic, revenue-generating practice.

With deep expertise in the managed services market, I take a consultative approach to helping providers strengthen cyber resilience, improve security maturity, and align protection with business objectives. By combining cybersecurity expertise with emerging AI capabilities, I enable partners to reduce risk, enhance customer outcomes, and drive profitable growth through our award-winning MSP-focused channel program.

New Realities and Risks: How MSPs Can Protect Their Bottom Line
Oct 13, 2026 6:00pm
Technical Editor
ChannelPro

Matt Whitlock is responsible for the strategic direction and technical content of ChannelProNetwork.com. He brings more than 20 years’ experience working in the technology industry to his reviews, analysis, and general musings about all things gadget and gear. Matt’s decade of experience in online media, community management, and web development has been instrumental in propelling the ChannelPro brand into the digital future. Matt also lends his vocal talent (and sense of humor) as host for the ChannelPro Weekly Podcast, a weekly audio program specifically tailored for resellers, VARs, MSPs, and system builders. His spare time is devoted primarily to his wife and two wonderful children as sports cheerleader, amateur chauffeur, opener of jars, target for NERF bullets, maker of coffee and sandwiches, changer of AA and AAA batteries, and fixer of computers.
New Realities and Risks: How MSPs Can Protect Their Bottom Line
Oct 13, 2026 6:00pm
Channel’s Got Talent: MSP Pitch Edition
Oct 14, 2026 2:30pm
CEO
Intelos

James Wroten is the CEO of Intelos. James is a 20+ year veteran in the IT industry. James's experience ranges from working within enterprise IT departments to helping startup businesses identify a simple IT strategy within a limited budget. Intelos is an MSP based in Austin, TX with engineers based throughout central Texas, Houston, and central Louisiana. Intelos empowers businesses with forward-thinking Cloud, Cybersecurity, Compliance, and Managed IT services. Our goal is innovative IT solutions with superior results. James prides Intelos as a security first MSP. With the company's history in incident response, we have a strong goal to ensure our customers never experience the wrath and damage caused from a successful attack. We continuously refine our security stack, posture, processes, and customer environments to always ensure the best protection.
Expert Tips to Boost Profits: Start by Cutting Costs
Oct 14, 2026 3:45pm

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About ChannelPro

The ChannelPro Network is a media company providing targeted business and technology information for IT decision makers and channel partners. Via its websites, live events and quarterly special reports, The ChannelPro Network delivers expert opinion, analysis, news, product reviews, and advice for IT decision makers and channel partners. Perspectives from partners, vendors, distributors, and analysts are spotlighted daily.  

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