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In-Person Event

September 9-10, 2024 | Charlotte, NC

2024 ChannelPro LIVE: Charlotte

Embassy Suites by Hilton Charlotte 

2024 ChannelPro LIVE: Charlotte

Featured Sponsors

ChannelPro LIVE: Charlotte is a free IT channel event for MSPs and IT channel partners looking to grow their business.

Featuring expanded networking time with world-class vendors and your MSP peers, exclusive deals, prizes, and fast-paced educational sessions, ChannelPro LIVE: Charlotte is a must-attend event for MSPs, VARs and channel partners looking to build profitable partnerships and accelerate revenue.  

Event Recap: Charlotte MSPs Come Out in Force to Learn and Share Best Practices

Event Details

Dates

September 9-10, 2024

Multi-Day Event
Location

Charlotte, NC

Venue

Embassy Suites by Hilton Charlotte 

Cost

Free to Qualified Channel Partners

Event Schedule
Speakers
Sponsors
Awards
Additional Info

Event Schedule

Sep
9
Sep
10

Sessions for Monday, September 9, 2024

4:00 PM
Welcome Remarks
Michael Siggins
Founder, Publisher
The ChannelPro Network
4:10 PM
Opening Keynote: Stop Losing Deals - Overcome Objections to Close More Contracts
Learn More
Ian Richardson
Partner
Fox & Crow Group
Losing deals is part of life, but are you losing unnecessarily? In our opening keynote, sales expert Ian Richardson will dive into the 6 common objections you’ll get when chasing managed services opportunities, how to handle them, and the 3-question closing process that lands a “YES” before they leave the room.
4:40 PM
How MSPs can win the hearts (and wallets) of Non-Profits
Learn More
Rosene Johnson
Founder and CEO
Mission Unleashed
Non-profits are a little different than for-profit businesses, in terms of their technology needs, financial goals, and even the language they speak. Engaging with them takes a thoughtful, carefully tailored approach. But once you’ve won their trust the opportunities are vast. Join non-profit expert Rosene Johnson as she shares: - practical advice for addressing common non-profit pain points - advice for fostering stronger relationships with non-profit leaders - ways to win more business and unlock more recurring revenue.
5:00 PM
Boosting MSP Revenues with Cybersecurity Services (Part I)
Learn More
Sponsored by LastPass
Sponsored by Vicarius
Sponsored by Josys
Matt Whitlock
Online Director, Technical Editor
ChannelPro
Jacob Dailer
Sr. Strategic MSP Partner Manager
LastPass
Asaf Dekel
Partnership Manager
Vicarius
Steve Weinstock
Sr. Director, Business Development
Josys
Cybersecurity is not just a protective measure; it's a business opportunity for MSPs. By offering comprehensive cybersecurity solutions, MSPs can attract more clients and become stickier in existing accounts. If you want to make a difference for your clients and your bottom line, this is a can't-miss panel conversation. Our experts will discuss industry trends and provide best practices to pitch and sell innovative, high margin cybersecurity services.
5:20 PM
Strategic Networking Exclusively for IT Pros: MSP Matchmaker
Learn More
Brett Jaffee
President and COO
MSP+OS
Manuel Palachuk
Owner/President
Manuel Palachuk International
Seana Fippin
CEO
Red Box Business Solutions
Jonathan Browning
Executive Director
The ChannelPro Network
Unleash the power of strategic connections at our matchmaking network session. Attendees will be categorized based on their #1 need coming into ChannelPro LIVE. Then we'll connect you with an expert coach and MSP peers with complementary goals. - Trying to acquire an MSP? We'll put you in a peer conversation with MSPs seeking to sell. - Hoping to get more industry friends and referral business? We'll facilitate those conversations. - Want to build a better vendor portfolio? Our experts will walk you through how to achieve that.
6:20 PM
Welcome Cocktail Reception in the Exhibit Hall
Sponsored by CompTIA
Sponsored by Kaseya IT Complete

Sessions for Tuesday, September 10, 2024

8:30 AM
Networking Breakfast
9:30 AM
Welcome Remarks
Michael Siggins
Founder, Publisher
The ChannelPro Network
9:45 AM
Brand New Ways to Use AI to Improve Your MSP
Learn More
Lawrence Cruciana
Founder and President
Corp-Infotech
Ronnie Parisella
Project Manager
Databit
In this dynamic session, we unveil six powerful ways AI can propel your MSP business forward, providing immediate and lasting impacts.Discover how to drive business growth by automating workflows, harnessing AI-driven analytics, addressing client issues quickly and proactively, producing pro-quality marketing content, and more! Don't miss this opportunity to explore the tangible benefits of AI acceleration, empowering your MSP with the tools to thrive in a dynamic and competitive landscape.
10:15 AM
Titanium Sponsor Presentation - Kaseya IT Complete
Sponsored by Kaseya IT Complete
10:35 AM
Why TD SYNNEX for MSPs?
Sponsored by TD Synnex
10:45 AM
Zero Trust at the Endpoint [Presented by ThreatLocker]
Sponsored by ThreatLocker
10:55 AM
Break
11:05 AM
The Secrets to Onboarding Clients Successfully
Learn More
Brett Jaffee
President and COO
MSP+OS
Seana Fippin
CEO
Red Box Business Solutions
Client onboarding is a critical process that sets the tone for a successful and enduring client relationship. This session is dedicated to helping you succeed at the art of efficient onboarding, ensuring a smooth progression from prospect to satisfied client.We’ll share best practices, help you set expectations and goals, and talk in-depth about the documentation and compliance process. Our experts are ready to share their experiences with mitigating risk while establishing enduring relationships with new customers.
11:35 AM
Gold Sponsor Presentation - ConnectWise
Sponsored by ConnectWise
11:45 AM
The Secret Path to More Profit [Presented by Galactic Advisors]
Sponsored by Galactic Advisors
11:55 AM
Innovative Solutions for Credential Management [Presented by LastPass]
Sponsored by LastPass
12:05 PM
Cork: Protection from the Inside Out
Sponsored by Cork
12:15 PM
Silver ROI Lightning Round
12:35 PM
Product & Services Expo Luncheon
2:05 PM
'80s Movie Trivia: The Game
2:25 PM
Selling Up! Powerful Strategies for Winning Bigger Accounts
Learn More
Leia Kupris Shilobod
CEO
CompliancyIT
Allen Edwards
President
Eureka Process
Some IT services companies are happy to sell to the smallest of SMB companies. But for many, up-market is the place to be. In this informative session, we'll share expert guidance on making a leap in customer weight class. Learn what mid-size orgs are looking for, how to get them to sign on the dotted line, and ways to continually impress them once you've won their business. Embrace your opportunity to become the next great MSP for businesses of 50-1000 seats!
2:55 PM
Boosting MSP Revenues with Cybersecurity Services (Part II)
Learn More
Sponsored by Kaseya IT Complete
Sponsored by TD Synnex
Sponsored by Blancco
Matt Scully
Senior Channel Development Manager
Kaseya IT Complete
Dan Redding
Partner Sales
Blancco
Carlos Berrio
Field Account Executive
TD SYNNEX
Cybersecurity is not just a protective measure; it's a business opportunity for MSPs. By offering comprehensive cybersecurity solutions, MSPs can attract more clients and become stickier in existing accounts. If you want to make a difference for your clients and your bottom line, this is a can't-miss panel conversation. Our experts will discuss industry trends and provide best practices to pitch and sell innovative, high margin cybersecurity services.
3:15 PM
How NOT to Get Fired by Your Clients
Learn More
Manuel Palachuk
Owner/President
Manuel Palachuk International
Allen Edwards
President
Eureka Process
Join us for "How NOT to Get Fired by Your Clients," a crucial guide to avoiding the top reasons MSPs lose business. Learn how to: enhance helpdesk support for client satisfaction, streamline billing, sharpen project estimates to align with client expectations, and cultivate professionalism within your team. Our experts will share strategies and experiences to help you prevent client frustration, improve retention, and secure your business's future. This is a golden opportunity for MSPs to refine their operations and safeguard their client relationships.
3:45 PM
Sponsor Awards Voting
4:00 PM
Closing Keynote: You Aren’t A Commodity - How Specialization Changed My Life
Learn More
Leia Kupris Shilobod
CEO
CompliancyIT
When clients are choosing an IT provider, it's a sea of sameness. If you're a commodity, then it's a race to the bottom. Specialization is your lifeline. But without the right approach, defining your value proposition can be overwhelming, confusing, and costly. In this dynamic keynote, Leia Kupris Shilobod, CISM, CCP, shares her specialization journey, how it leads to a surge in leads and clients, and how a handful of critically important steps can ramp your sales beyond all expectations.
4:30 PM
Closing remarks, awards, and giveaways
Michael Siggins
Founder, Publisher
The ChannelPro Network

Speakers

Speakers

Carlos Berrio
Field Account Executive
TD SYNNEX
Learn More

As an MSP Client Executive at TD SYNNEX, Carlos thrives on identifying lucrative business opportunities and fostering fruitful relationships with both potential and current clients. Collaborating closely with executives, he contributes to shaping effective business strategies and setting clear objectives not only for customers but vendors as well. Carlos' approach involves evaluating current performance to optimize business reach and unlock untapped potential that he has leaned to understand over the last 5 years with the company. Building strong connections is at the heart of his role, and leveraging his personality as a strength has been key to him and his team’s success.
Boosting MSP Revenues with Cybersecurity Services (Part II)
Sep 10, 2024 2:55pm
Jonathan Browning
Executive Director
The ChannelPro Network
Learn More

Jonathan Browning joined ChannelPro as the executive editor in 2023. His goal is to serve the channel community by covering the issues that matter most to MSPs, VARs, technology integrators, and IT consultants. He has successfully served in marketing, sales, and IT leadership positions throughout his career, including roughly six years in marketing director roles for Massachusetts-based managed services providers.
Strategic Networking Exclusively for IT Pros: MSP Matchmaker
Sep 9, 2024 5:20pm
Lawrence Cruciana
Founder and President
Corp-Infotech
Learn More

Lawrence Cruciana, CISSP, CISM, CMMC-RP, is the founder and president of Corporate Information Technologies (CIT). He leads CIT’s cybersecurity business practice, focusing on identifying and mitigating information-centric risk in upper-SMB and midmarket organizations. With over 20 years of information technology (IT) experience in regulated enterprise, financial, and critical manufacturing businesses, Lawrence brings unique insight into the fusion of information risk management, third-party supply chain, privilege management, and the practical operational IT challenges required to “get it all done” that many organizations face. He is an experienced information security practitioner who has designed and implemented hundreds of cybersecurity and cyber-risk programs incorporating key control frameworks including NIST Cyber Security Framework and CIS Controls (20 CSC). As an active member of the cybersecurity community, he is engaged in mitigating the blind spots and exposures introduced by smaller businesses into enterprise organizations with specific emphasis on improving the overall security of IT MSPs.
Brand New Ways to Use AI to Improve Your MSP
Sep 10, 2024 9:45am
Jacob Dailer
Sr. Strategic MSP Partner Manager
LastPass
Learn More

Jacob Dailer is an experienced cybersecurity sales professional serving the MSP community at various capacities since 2016. Currently onboarding and overseeing the LastPass MSP partners of the eastern United States. With LastPass since early 2022, he has driven the LastPass MSP team to achieve record numbers in adoption and activation and successfully navigated our partners through some turbulent events.
Boosting MSP Revenues with Cybersecurity Services (Part I)
Sep 9, 2024 5:00pm
Asaf Dekel
Partnership Manager
Vicarius
Learn More

Asaf is a Partnership Manager at Vicarius from Durham, NC. Asaf is among the first team members in the US and helps Vicarius expand through channel partnerships across the Mid-Atlantic and Mid-West. In his previous role, he moved from Israel to the US with Bright Data and was their first employee here, selling data solutions to Fortune 500 companies. He helped open the US market and quickly moved up the ranks, managing teams and introducing new products to the market. Asaf has a degree in Economics and an MBA from Bar Ilan University.
Boosting MSP Revenues with Cybersecurity Services (Part I)
Sep 9, 2024 5:00pm
Allen Edwards
President
Eureka Process
Learn More

Allen began his I.T. career in 1994 and founded his first I.T. company in 2002. He led the firm through a transition from break/fix to MSP. After founding Eureka Process in 2017, he released his first book, Process and the Other “P Word (Which is Also Process) in 2022, and his firm was acquired by Gozynta in 2023 where he still serves as head of consulting and co-owner. As a self-proclaimed entrepreneur he has also founded MSP Hire, an IT recruiting firm, and Trickster’s Hideout, a coffee shop and event venue, during 2023. Allen enjoys working with business leaders to create meaningful, growth-centered relationships that support next level performance. He aims to offer his clients a sense of relief from the demand and complexity of running a successful MSP and reinvigorates teams with enthusiasm and a sense of possibility.
Selling Up! Powerful Strategies for Winning Bigger Accounts
Sep 10, 2024 2:25pm
How NOT to Get Fired by Your Clients
Sep 10, 2024 3:15pm
Seana Fippin
CEO
Red Box Business Solutions
Learn More

Seana Fippin is co-founder and CEO of Red Box Business Solutions. Red Box is a concierge-level managed service provider and cyber security firm, providing technology solutions for small and medium sized businesses. Seana began her career in management at the leading ISP and global web hosting company Verio, in the Silicon Valley. Through this experience, Seana realized that she not only had a passion for growing businesses and technology, but more importantly, for uniting and leading a team around a mission, developing process and strategy to achieve organizational excellence and wow. After founding WebZonkey, TechConsult and S&S Communications, Seana took the knowledge she gained to co-found Red Box. She credits her business partner and phenomenal team for the swift growth and exceptional quality of the organization. The firm’s approach of exceptional, strategic, forward-thinking technology is what sets its award-winning team apart. Seana has served the City of Brentwood as a Planning Commissioner, President of Rotary, and is on the Council of Business Advisors. Red Box was awarded Business of the Year in 2020 and The 20’s MSP of the year in 2021. Fippin holds a degree in Business Administration and Finance and completed her post-graduate work in emerging technologies.
Strategic Networking Exclusively for IT Pros: MSP Matchmaker
Sep 9, 2024 5:20pm
The Secrets to Onboarding Clients Successfully
Sep 10, 2024 11:05am
Brett Jaffee
President and COO
MSP+OS
Learn More

Brett Jaffe is a seasoned entrepreneur who has built and sold several innovative businesses in different IT sectors. He has worked with startups and established businesses and created an international channel partner program that generated $30M in recurring revenue in just 5 years. Brett is a skilled speaker and consultant. He has helped various businesses overcome challenges and seize opportunities at different stages of growth. He has also participated in M&A from different roles, as a buyer, seller, or an advisor. Brett now runs MSP+OS, the world's largest MSP consultancy, helping business leaders achieve their vision across areas like Vision, People, Profit, Growth, Operations, and Security with services ranging from executive coaching to toolset optimization and solutions engineering. Brett holds a B.S. from Tufts University and a specialization in Strategic Internet Management from Northeastern University. He spent 22 years as an officer in the US Army, is a trained business coach and certified DISC trainer. Outside of work, Brett enjoys soccer, skiing, and mountain biking. He lives in beautiful Bedford, NH, with his wife and two daughters.
Strategic Networking Exclusively for IT Pros: MSP Matchmaker
Sep 9, 2024 5:20pm
The Secrets to Onboarding Clients Successfully
Sep 10, 2024 11:05am
Rosene Johnson
Founder and CEO
Mission Unleashed
Learn More

Introducing Rosene Johnson – a beacon of innovation, energy, and leadership in the world of nonprofit business. As a distinguished C-suite executive, Rosene's passion lies in nurturing strong communities and enhancing the lives of girls, children, and individuals with disabilities. Her dynamic approach and unwavering commitment have not only shaped her career but have also made a tangible difference in the world around her. Rosene's journey is marked by significant achievements and accolades, including the prestigious recognition by the Orlando Business Journal as a Top 40 under 40 business leader. Her illustrious career is highlighted by her remarkable ability to spearhead corporate social engagement initiatives, develop and execute impactful grant and revenue strategies that have secured over $10 million in funding and strategic partnerships. A fervent advocate for children's rights, Rosene has worked closely with local and state government officials to drive public policy changes that benefit communities at large. Her leadership was instrumental in the seamless transition of a 4,000-square foot facility into a state-of-the-art 15,000-square foot center for individuals with disabilities, amassing $1,000,000 in community support. Moreover, her expertise and dedication were recognized at the state level with a gubernatorial appointment to Michigan's Early Education and Investment Committee. Rosene's academic contributions as a faculty member at Lansing Community College and Michigan State University have been pivotal in shaping future leaders. Her work in developing curriculum and programs in child development, leadership, and inclusion has left a lasting impact on the educational landscape. Additionally, her role as a program consultant with esteemed institutions such as the University of Michigan and Scholastic Inc. further underscores her versatile and impactful career. As a published author and researcher in the child development field, Rosene's insights and findings have contributed significantly to the body of knowledge in the sector. Her expertise and leadership have been recognized at the highest levels, with a notable appointment by Florida Governor Rick Scott to the Valencia College Board of Trustees, a testament to her influence and impact. Rosene's dedication to making a difference has been acknowledged by several prestigious platforms, including being named one of the “10 People that Make Orlando a Better Place” by the Orlando Sentinel, one of Orlando Family Magazine’s Super Women, and one of Orlando’s Women of the Year by Orange Appeal magazine and the African American Women's History Month Project. With a track record of leading national programs, multi-site organizations, and private non-profits across the United States, Rosene now embarks on a new journey as the Founder and CEO of Mission Unleashed Enterprises. This consulting firm is Rosene's latest venture in her mission to assist businesses and non-profit organizations in amplifying their outcomes for enhanced funding and community impact. Rosene Johnson is not just a leader; she is a visionary whose work transcends the boundaries of business and touches the lives of many. Her story is one of passion, perseverance, and profound impact, making her a true inspiration for leaders everywhere.
How MSPs can win the hearts (and wallets) of Non-Profits
Sep 9, 2024 4:40pm
Leia Kupris Shilobod
CEO
CompliancyIT
Learn More

Leia Kupris Shilobod, CISM, CCP is the CEO and CSO of CompliancyIT, author of Cyber Warfare: Protecting Your Business From Total Annihilation and co-producer of the documentary "Cybercrime: The Dark Web Uncovered." As a cyber security advisor and compliance subject matter expert, Leia is a sought-after speaker. To help empower companies to create functional Cybersecurity Compliance Programs, Leia created the IT Documentation Toolkit. She leads CompliancyIT in providing cybersecurity compliance, as well as compliant helpdesk, infrastructure, and security services to help her clients meet their strategic goals.
Selling Up! Powerful Strategies for Winning Bigger Accounts
Sep 10, 2024 2:25pm
Closing Keynote: You Aren’t A Commodity - How Specialization Changed My Life
Sep 10, 2024 4:00pm
Manuel Palachuk
Owner/President
Manuel Palachuk International
Learn More

Manuel brings an infectious energy, inspiring audiences to embrace meaningful change with takeaways for resolute action. Manuel has run several successful companies, mentored many more, and spoken to audiences around the world. He helps organizations pull back the curtain to reveal the potentially toxic, rotting culture they've cultivated, and then guides them to transform it into a positive, cohesive one. Manuel’s first book, Getting To The Next Level, is a culture-centric framework that redefines how companies should approach their business strategy development. His new book, The Culture Imperative, tells the cautionary tale of one company’s pursuit of success, permeated by nothing less than catastrophe. With more than forty years’ customer service experience and twenty in leadership programs, Manuel has taken teams to top-level honors in their competitions, and countless organizations to next-level success. Manuel is positioned at the intersection of Culture, Strategy, and Leadership, and transformation is his work.
Strategic Networking Exclusively for IT Pros: MSP Matchmaker
Sep 9, 2024 5:20pm
How NOT to Get Fired by Your Clients
Sep 10, 2024 3:15pm
Ronnie Parisella
Project Manager
Databit
Learn More

Ronnie Parisella is a Sr. IT Pro with over 25 years experience working in NYC IT Services. Before branching out, Ronnie worked for Charles Schwab & Co., the McGraw-Hill companies, Scholastic Books, MTV, and the New York New Media Association (NYNMA). After co-founding and running a successful MSP for 10 years, he has been a consultant to the industry fitting in where needed, from Help Desk (Have you tried turning it off and on?) to Management Consulting (Have you tried turning yourself off and on?). He has helped build or rebuild over a dozen MSPs and now is focused on excellence in Project Management through tight tracking and controls. He's a frequent contributor to numerous industry publications and was named a leading CTO under age 40 by VAR Business magazine. When not helping others build MSPs, Ronnie collects comics and shoots pool in Upstate NY.
Brand New Ways to Use AI to Improve Your MSP
Sep 10, 2024 9:45am
Dan Redding
Partner Sales
Blancco
Learn More

Dan is a seasoned partner sales leader with a proven track record of driving revenue growth through strategic channel partnerships. With extensive experience in both VC-backed startups and major global software companies, Dan excels in crafting tailored plans that meet the unique needs of diverse partners. At Blancco, he is responsible for developing and nurturing relationships with both existing and new partners across the East & Central US and Canada, focusing on creating and executing initiatives that maximize mutual success. Dan lives in Charlotte with his wife, 2 kids and dog. When he's not running around with the kids, he's exploring the restaurant and brewery scene in Charlotte.
Boosting MSP Revenues with Cybersecurity Services (Part II)
Sep 10, 2024 2:55pm
Ian Richardson
Partner
Fox & Crow Group
Learn More

Nationally recognized as a leader in Managed Services, Ian Richardson is Founder & Principal Consultant at Fox & Crow Group, and Managing Partner of Richardson & Richardson Consulting. After a 16 year career as the founder & CEO of Doberman Tech, Ian sold his MSP at the end of 2021. That experience opened doors into a new career focused on helping fellow MSP owners scale & sell their companies. When not working with fellow entrepreneurs, Ian enjoys time with his wife & business partner Carrie, as well as their three children & dog. Look for them out around the country in #pennythevan!
Opening Keynote: Stop Losing Deals - Overcome Objections to Close More Contracts
Sep 9, 2024 4:10pm
Matt Scully
Senior Channel Development Manager
Kaseya IT Complete
Learn More

Senior Channel Development Manager, Matt Scully utilizes his extensive Channel experience to foster existing MSP partnerships at Kaseya and develop new partnerships. Prior to Kaseya, Matt served in channel leadership roles at Datto, Mailprotector, and Redstor. He was responsible for developing and managing the company’s partner programs and overseeing marketing strategies for channel leaders to enhance customer satisfaction and expand their businesses.
Boosting MSP Revenues with Cybersecurity Services (Part II)
Sep 10, 2024 2:55pm
Michael Siggins
Founder, Publisher
The ChannelPro Network
Learn More

Michael Siggins is the founder and publisher of The ChannelPro Network. Since March 2007 the network has been providing targeted business and technology information for the IT channel. Via its print and online properties, the network delivers expert opinion, analysis, news, product reviews, and advice vital to business success. Michael is also president and publisher of ChannelPro: The Insider’s Guide to SMB, the only channel media property dedicated to the needs of channel professionals working in the SMB marketplace. Prior to founding The ChannelPro Network, Michael worked for more than 14 years at IDG, the world’s leading technology media, events, and research company.
Welcome Remarks
Sep 9, 2024 4:00pm
Welcome Remarks
Sep 10, 2024 9:30am
Closing remarks, awards, and giveaways
Sep 10, 2024 4:30pm
Steve Weinstock
Sr. Director, Business Development
Josys
Learn More

Steve Weinstock is a seasoned business development executive with over 20 years of experience in SaaS strategic alliances, partnerships and go-to-market strategies. With a proven track record of driving revenue growth and expanding market share for both startups and established global companies, he has successfully led teams focused on transforming channel, alliance, and ISV technology partner programs. Through key leadership roles at Josys, GoTo, LastPass, BlueJeans, Avaya, and ShoreTel, Steve has developed a deep understanding of the SaaS ecosystem and excels at building and nurturing strategic partnerships.
Boosting MSP Revenues with Cybersecurity Services (Part I)
Sep 9, 2024 5:00pm
Matt Whitlock
Online Director, Technical Editor
ChannelPro
Learn More

Matt Whitlock is responsible for the strategic direction and technical content of ChannelProNetwork.com. He brings more than 20 years’ experience working in the technology industry to his reviews, analysis, and general musings about all things gadget and gear. Matt’s decade of experience in online media, community management, and web development has been instrumental in propelling the ChannelPro brand into the digital future. Matt also lends his vocal talent (and sense of humor) as host for the ChannelPro Weekly Podcast, a weekly audio program specifically tailored for resellers, VARs, MSPs, and system builders. His spare time is devoted primarily to his wife and two wonderful children as sports cheerleader, amateur chauffeur, opener of jars, target for NERF bullets, maker of coffee and sandwiches, changer of AA and AAA batteries, and fixer of computers.
Boosting MSP Revenues with Cybersecurity Services (Part I)
Sep 9, 2024 5:00pm

Sponsors

Awards

  • Sponsor Awards

    • Best in Show
      Honoring the top overall product or service showcased at the event.
      • Galactic Advisors
        Galactic Advisors empowers MSPs to generate high-margin recurring revenue with turnkey third-party security assessments—plus the training, tools, and support MSPs need to sell and deliver competitively differentiated security and cyber compliance services. If you’re an MSP looking for a clear path to scalable growth and greater profitability, reach out to Galactic Advisors today at https://www.galacticadvisors.com/.
    • Best New Solution
      Celebrating the most exciting new product or service.
      • Cork

        Cyber warranty created exclusively for MSPs. Purpose-built platform uses real-time telemetry to enable instant coverage with dynamic premiums and fast payouts.

    • Best Distributor
      Awarded to the channel distributor that provides exceptional support and value to MSPs.
      • TD Synnex

        TD SYNNEX (created through the merger of Tech Data and SYNNEX) is an IT distributor and solutions aggregator for the IT ecosystem.

    • Best On-Stage Presentation
      Recognizing the most impactful on-stage session at the conference.
      • Galactic Advisors
        Galactic Advisors empowers MSPs to generate high-margin recurring revenue with turnkey third-party security assessments—plus the training, tools, and support MSPs need to sell and deliver competitively differentiated security and cyber compliance services. If you’re an MSP looking for a clear path to scalable growth and greater profitability, reach out to Galactic Advisors today at https://www.galacticadvisors.com/.
    • Best Expo Hall Presentation - Premier Sponsor
      • Galactic Advisors
        Galactic Advisors empowers MSPs to generate high-margin recurring revenue with turnkey third-party security assessments—plus the training, tools, and support MSPs need to sell and deliver competitively differentiated security and cyber compliance services. If you’re an MSP looking for a clear path to scalable growth and greater profitability, reach out to Galactic Advisors today at https://www.galacticadvisors.com/.
    • Best Expo Hall Presentation - Silver Sponsor
      Recognizing the vendor that provides the most useful and engaging info during networking hours.
      • NUSO

        NUSO is a multi-national communication focused Software as a Service (SaaS) provider. We deliver full stack solutions through authorized channel partners and regulated carriers.

        Our team is headquartered in University City, Missouri, USA with selling channels throughout the US, Canada and Western Europe. Our real-time service provisioning enables expedited and reliable customer experiences. Voice, Messaging (SMS), and complex communication and collaboration integrations are made possible using our "as a service" infrastructure: Communication Platform (CPaaS), Unified Communications (UCaaS), Contact Center (CCaaS).

        For more information, visit us at nuso.cloud, or follow NUSO on LinkedIn, Twitter, and Facebook.

    • ROI Lightning Round Winner
      Recognizing the best pitch during the event’s Lightning Round.
      • NUSO

        NUSO is a multi-national communication focused Software as a Service (SaaS) provider. We deliver full stack solutions through authorized channel partners and regulated carriers.

        Our team is headquartered in University City, Missouri, USA with selling channels throughout the US, Canada and Western Europe. Our real-time service provisioning enables expedited and reliable customer experiences. Voice, Messaging (SMS), and complex communication and collaboration integrations are made possible using our "as a service" infrastructure: Communication Platform (CPaaS), Unified Communications (UCaaS), Contact Center (CCaaS).

        For more information, visit us at nuso.cloud, or follow NUSO on LinkedIn, Twitter, and Facebook.

    • Best Product or Platform
      Honoring the top overall product or platform presented during the event.
      • Kaseya IT Complete
        Kaseya’s IT Complete platform is the world’s first and only purpose-built platform designed to directly address the challenges of do-it-all, multi—function, IT professionals. One vendor with everything you need, woven together to save you time, smart enough to help you get more done, and in a way you can afford. Learn more at itcomplete.com
    • Most Exciting Solution
      Awarded to the hardware product offering the best MSP utility and innovation.
      • Josys
        Josys is the Multi-tenant SaaS Management Platform that simplifies how MSPs work. Our holistic approach equips MSPs with 360o control over their clients’ SaaS environment by making it easier to manage user access permissions, discover shadow IT, and automate onboarding processes. By integrating with hundreds of applications and external data sources, Josys provides MSPs global and client-level SaaS insights that eliminate manual tasks, identify cost savings, and reduce security risks. Increase your operational efficiency and client satisfaction by leveraging the power of Josys. Learn more at josys.com/partners/msp.
    • Best Security Solution
      Recognizing the most effective cybersecurity solution for MSPs.
      • ThreatLocker
        Reduce your surface areas of attack with policy-driven endpoint security and change the paradigm from blocking known threats, to blocking everything that is not trusted.
    • Best Cloud-Based Solution
      Recognizing the most innovative and effective cloud-based solution.
      • Barracuda MSP
        As the MSP-dedicated business unit of Barracuda Networks, Barracuda MSP enables IT managed service providers to offer multi-layered security and data protection services to their customers through our award-winning products and purpose-built MSP management platforms. Barracuda MSP’s partners-first approach focuses on providing enablement resources, channel expertise, and robust, scalable MSP solutions designed around the way managed service providers create solutions and do business.
    • Best Software Solution
      Awarded to the software that delivers the best functionality and ROI for MSPs.
      • Kaseya IT Complete
        Kaseya’s IT Complete platform is the world’s first and only purpose-built platform designed to directly address the challenges of do-it-all, multi—function, IT professionals. One vendor with everything you need, woven together to save you time, smart enough to help you get more done, and in a way you can afford. Learn more at itcomplete.com
    • Best Hardware Solution
      Awarded to the hardware product offering the best MSP utility and innovation.
      • EnGenius
        EnGenius Technologies, a next-generation technology company delivering secure and easily deployable networking products with the industry's best-in-class TCO, offers a sophisticated solution for seamless connectivity management and integration anytime, anywhere. We balance high performance with cost-efficiency to provide maximum functionality, reliability, and ROl while optimizing operational efficiency. This approach positions us as the preferred choice for customers seeking quality and affordability in their networking technology solutions. For more information, visit: https://www.engeniustech.com/.
    • Best Add-On Product
      Recognizing the top product that enhances/complements existing MSP services.
      • Blancco
        Reduce Risk. Increase Efficiency. Be Sustainable. Blancco Technology Group, a carbon-neutral supplier, provides organizations with secure, compliant, and automated solutions that accelerate the transition to the circular economy. Each year, tens of millions of Blancco erasures allow top-tier organizations to protect end-of-life data against unauthorized access, safely redeploy data storage assets, and firmly comply with increased data protection and privacy requirements. Our precise device diagnostics help move used IT assets confidently into the circular economy, enabling enterprises, IT asset disposition (ITAD) vendors and recyclers, and mobile industry stakeholders to operate more sustainably. Globally approved, recommended and certified by governing and industry bodies around the world, Blancco is the industry standard in data erasure and mobile lifecycle solutions. With 35+ patented or patent-pending ideas, we continue to grow the number of innovative solutions global companies can rely on to accelerate operations, secure their data, and grow their businesses. For more information, visit: https://www.blancco.com/.
    • Best Revenue Booster
      Awarded to the product or service with the greatest potential to drive MSP revenue growth.
      • Channel Hunters
        Channel Hunters is more than just an appointment setting and lead generation company; we are catalysts for growth in the IT channel. Specializing in precise targeting, our team of expert Appointment Hunters delivers high-quality leads (Real Qualified Appointments) for MSPs, MSSPs, VARs, and Vendors. We set ourselves apart with our commitment to affordable, results-driven services without the burden of long-term contracts. Our approach is built on transparency, sustainability, and a dedication to helping our clients achieve sustained growth and success. You can sum us up with a few words.....Guaranteed Monthly Results, No Contracts, Affordable and Qualified Appointments. For more information, visit: https://channelhunters.com/.
    • ChannelPro Community Award
      Honoring the vendor that was most effective in driving awareness about the conference.
      • Avast Business
        Avast Business provides integrated, enterprise-grade endpoint and network security solutions for SMBs and IT service providers.
    • Editor’s Choice
      This top vendor provides standout solutions and works tirelessly to engage our audience.

2024 Charlotte Event Awards

Cancellation

Registration Cancellation

ChannelPro events are free for qualified MSPs and IT channel partners. Our staff reviews all registration information, and if the business details you provide on the form do not meet the required qualifications, your registration will be canceled.

If you need to modify or cancel your registration, please email us at events@channelpronetwork.com.

Hotel Cancellation Policy

If you do not attend the event at all and do not send us an email of your cancellation by Sept. 3, 2024, your reservation fee will not be refunded.

Please email us at events@channelpronetwork.com if you need to modify or cancel your hotel reservation.

Additional Info

Event Location

Embassy Suites by Hilton Charlotte - 4800 South Tryon St - Charlotte, NC 28217

The Embassy Suites by Hilton Charlotte is conveniently located just a 10-minute drive from Charlotte Douglas International Airport, accessible via a complimentary shuttle service. Situated off I-77, the hotel is positioned three miles from the stylish South End District, offering a variety of upscale shopping and dining options. Additionally, the downtown area is merely six miles away. Guests can indulge in a made-to-order breakfast, attend a complimentary evening reception, and take advantage of the indoor pool and whirlpool facilities. Parking is free at the hotel.

Event attendees can book hotel room(s) at a discount rate through the event registration form.

Directions

 

From Charlotte Douglas International Airport (CLT):

From Uptown Charlotte (Downtown):

From North Charlotte (via I-77 S):

Parking

Parking at the hotel is free.

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The ChannelPro Network is a media company providing targeted business and technology information for IT decision makers and channel partners. Via its websites, live events and quarterly special reports, The ChannelPro Network delivers expert opinion, analysis, news, product reviews, and advice for IT decision makers and channel partners. Perspectives from partners, vendors, distributors, and analysts are spotlighted daily.

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