2024 ChannelPro LIVE: Columbus

Jun 5th, 2024 to Jun 6th, 2024

Columbus, OH

Check out our sponsors for this event.

Main Group

Event Details

ChannelPro Events are the premier educational and networking gatherings for MSPs and channel partners looking to build partnerships with leading vendors, while discovering actionable strategies for growing a profitable business and fostering a cyber resilient culture.

In 2024, we’re hosting events in Chicago, Orlando, Baltimore, Columbus, Iselin, Charlotte, Dallas and LA. Qualified channel partners will have FREE access to:

All sessions, dining and prizes
Actionable strategies and best practices for building recurring revenue streams and cutting costs
Practical tips on using AI to boost productivity, mitigating cyber risk, bundling and pricing services and much more
Hours of networking time to build profitable partnerships with world-class vendors
Deals and demos from dozens of sponsors exclusively available to event participants
Gift bag valued at $1,500 courtesy of our sponsors and strategic partners

Sessions & Networking

June 5th

Strategic Networking Exclusively for IT Pros: MSP Matchmaker

Unleash the power of strategic connections at our matchmaking network session. Attendees will be categorized based on their #1 need coming into ChannelPro LIVE. Then we'll connect you with an expert coach and MSP peers with complementary goals.

Trying to acquire an MSP? We'll put you in a peer conversation with MSPs seeking to sell.
Hoping to get more industry friends and referral business? We'll facilitate those conversations.
Want to build a better vendor portfolio? Our experts will walk you through how to achieve that.

Presenters:

Lisa Shorr, Seana Fippin

Welcome Cocktail Reception in the Exhibit Hall

June 6th

Six Ways to Use AI to Improve Your MSP

In this dynamic session, we unveil six powerful ways AI can propel your MSP business forward, providing immediate and lasting impacts. Discover how to drive business growth by automating workflows, harnessing AI-driven analytics, addressing client issues quickly and proactively, producing pro-quality marketing content, and more! Don't miss this opportunity to explore the tangible benefits of AI acceleration, empowering your MSP with the tools to thrive in a dynamic and competitive landscape.

Presenters:

Ronnie Parisella, Charles Lannan

The Secrets to Onboarding Clients Successfully

Client onboarding is a critical process that sets the tone for a successful and enduring client relationship. This session is dedicated to helping you succeed at the art of efficient onboarding, ensuring a smooth progression from prospect to satisfied client. We’ll share best practices, help you set expectations and goals, and talk in-depth about the documentation and compliance process. Our experts are ready to share their experiences with mitigating risk while establishing enduring relationships with new customers.

Presenters:

Allen Edwards, Charles Lannan

Product & Services Expo Luncheon

Now is the time for you to connect with dozens of channel vendors under one roof! Many attendees consider this the highlight of our events – your chance to meet with the vendors who make your success possible. See product demos, learn about show specials, get updates on partner programs that can offer you training, marketing, financing and more. These conversations will save you money while making you money.

Selling Up! 5 Strategies for Winning Bigger Accounts

Some IT services companies are happy to sell to the smallest of SMB companies. But for many, up-market is the place to be. In this informative session, we'll share expert guidance on making a leap in customer weight class. Learn what mid-size orgs are looking for, how to get them to sign on the dotted line, and ways to continually impress them once you've won their business. Embrace your opportunity to become the next great MSP for businesses of 50-1000 seats!

Presenters:

Corey Kirkendoll

How NOT to Get Fired by Your Clients

Join us for "How NOT to Get Fired by Your Clients," a crucial guide to avoiding the top reasons MSPs lose business. Learn how to: enhance helpdesk support for client satisfaction, streamline billing, sharpen project estimates to align with client expectations, and cultivate professionalism within your team. Our experts will share strategies and experiences to help you prevent client frustration, improve retention, and secure your business's future. This is a golden opportunity for MSPs to refine their operations and safeguard their client relationships.

Presenters:

Lisa Shorr, Allen Edwards

Titanium

Gold

Silver

Silver Classic

Cocktail Reception Host

Association Partner

Location Info

350 N High St, Columbus, OH 43215-2006

Event Location:

Hyatt Regency Columbus

350 N High St

Columbus, OH 43215-2006

Located within walking distance of Nationwide Arena and the trendy Arena District, Hyatt Regency Columbus redefines the modern hotel experience. The hotel is connected to the Greater Columbus Convention Center and steps to the Short North Arts District.

Event attendees can book hotel room(s) at a discount rate through the event registration form.

Agenda

Event Time Zone:

US Eastern (UTC-05:00)

Presenters

Session Speakers

Seana Fippin

Seana Fippin is founder and CEO of Red Box Business Solutions, a women-owned business. Red Box Business Solutions is a concierge-level managed service provider, exceeding the technical needs of San Francisco Bay Area businesses. Seana began her career in management at a leading ISP and web hosting company in the Silicon Valley, where she gained... more

Ronnie Parisella

Ronnie Parisella is a senior IT professional with 20-plus years of high-level experience. He has been working in the fixed-fee/managed services space since 2004 when he first deployed ConnectWise and Level Platforms. In his non-entrepreneurial working career, Ronnie was an engineer and project manager for Charles Schwab & Co., the McGraw-Hill... more

Lisa Shorr

Lisa Shorr owns two successful businesses: Shorr Success and Secure Future Tech Solutions. Certified in Advanced Image Consulting and Corporate Consultancy, Lisa has spent more than 26 years in the sales, marketing, personal branding, and cybersecurity arena. Using her proprietary “Shorr-to-Shine System,” she has coached hundreds of businesses... more

Corey Kirkendoll

Corey Kirkendoll is the president and CEO of 5K Technical Services, an award-winning business committed to establishing solid IT solutions for SMB clients throughout the North Texas area. He has over 27 years of experience in the information services andtechnology sector, including holding various engineering and director-level positions at IBM,... more

Charles Lannan

Charles Lannan, a U.S. Decorated Army Special Forces combat veteran, brings over two decades of Federal Government and Technical Business expertise to our leadership. His background includes defense specialized acquisitions, business management, and tactical communication operations. With a proven track record overseeing Defense fiscal budgets... more

Allen Edwards

Allen Edwards is president of Eureka Process, which he started with a view to benefit clients through immersion in their daily process and activity. Allen brings his breadth of technical and leadership knowledge to the table, along with proven EOS® implementation skills to guide his clients and their teams through fostering the development of the... more

Videos

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Educating, Connecting, and Empowering the IT Channel

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2024 ChannelPro LIVE: Columbus

Check out our sponsors for this event.

Main Group

Sessions & Networking

June 5th

Strategic Networking Exclusively for IT Pros: MSP Matchmaker

Welcome Cocktail Reception in the Exhibit Hall

June 6th

Six Ways to Use AI to Improve Your MSP

The Secrets to Onboarding Clients Successfully

Product & Services Expo Luncheon

Selling Up! 5 Strategies for Winning Bigger Accounts

How NOT to Get Fired by Your Clients

Titanium

Gold

Silver

Silver Classic

Cocktail Reception Host

Association Partner

Session Speakers

Educating, Connecting, and Empowering the IT Channel