Andrew serves as the Manager, Operations - SMB Sales at Ingram Micro. He has oversight of the New Business Development Team which is highly effective in the onboarding, education and strategic development of new Ingram partners. Andrew is also tasked with oversight of the execution of the overall vision and strategy for the SMB Sales organization at Ingram.
Joining Ingram in 2008, Andrew has variety of experience within different areas of the business. He Started his professional journey as an intern within Ingram’s Partners Licensing Group, followed by a move into the Sales organization at the onset of his full-time career. After spending his first 4 years in Ingram’s Major Accounts Sales business unit, Andrew made the move over to the SMB sales organization as a Business Development Rep. Following his time in the sales, he transitioned to vendor and operationally focused roles most recently serving as a Partner Operations Manager. As a POM, supporting Cisco within Ingram’s Business Enablement and Optimization group, he had responsibility for process optimization and improvement and the proliferation of automation to advance the business. Leveraging LEAN optimization principles, Andrew contributed many advancements in the continuous evolutional pursuit of the transactional business, customer experience and efficiency in execution. Andrew returned to the SMB Sales organization in 2018 this time in the capacity of Manager, Sales Operations where he serves today.
Andrew is a graduate of the University of Arizona. He values the opportunity to provide the initial sales representation for all new Ingram partners. “Having the opportunity to work with an amazing team who is hyper focused on providing a top-level customer experience and consultatively assisting new partners navigate Ingram’s vast product and service offerings to best serve the partner’s need is extremely rewarding”. With Ingram’s vast array of services and offerings, there is always an opportunity to be an indispensable resource to every partner regardless of size or approach to market.