Sam Armstrong is a Staff Solutions Consultant with 13+ years of experience working with LogMeIn's IT Solutions products. Sam has worked with every size customer, from small mom and pop shops, to MSPs, to large enterprise. He has helped solve for every use case you could ever imagine and enjoys solving complex or challenging business needs of IT departments around the world.

Jonathan Browning joined ChannelPro as the executive editor in 2023. His goal is to serve the channel community by covering the issues that matter most to MSPs, VARs, technology integrators, and IT consultants. He has successfully served in marketing, sales, and IT leadership positions throughout his career, including roughly six years in marketing director roles for Massachusetts-based managed services providers.

Pete Busam is the founder and owner of Equilibrium Consulting, LLC, a management consulting and outsourced marketing firm specializing in assisting channel and technology services organizations with establishing partner relationships, and directing IT channel strategy, design and execution. He has more than 35 years of experience in the channel, where he began as a technician. Since then, he has operated several successful technology services providers and continues to be recognized by clients, partners and channel publications for his outstanding performance, commitment and contributions to the industry. His thought-provoking insights on the channel have been published by numerous industry-leading trade publications, including CRN, ChannelPro, Channel Futures and Channel Insider. An industry thought leader, he has given presentations and participated in panel discussions at numerous channel events over the years. He has also provided commentary on the industry for The Philadelphia Business Journal, Entrepreneur and the Wall Street Journal. Fully committed to the communities he immerses himself in, Pete is an active member with GTIA, The Sales Association Sales Leader Council, Forbes

Jared Casner is the cofounder of Blacksmith InfoSec, on a mission to help MSPs deliver compliance services to their clients at scale. He spent 15+ years leading security and engineering teams in startups across finance, healthcare, and edtech — all the fun, heavily regulated industries. Before that, he held a top secret clearance and built software for the U.S. intelligence community. He has a BS in Computer Science from the University of Denver, an MBA from the University of Colorado, and more opinions on compliance than most people care to hear.

With over 30 years of experience in the technology and IT industries, Jerry Clark influences and effects change in the way IT infrastructure is being delivered and supported by leading others towards the benefits of private cloud computing. As Sr. Wholesale Channel Manager at US Signal, Clark leverages his expertise in cloud computing to help IT Consulting firms, Managed Service Providers, VARs, consultants, and Integrators nationwide achieve their strategic goals, increase efficiencies, and grow their bottom line.

Lawrence Cruciana, CISSP, CISM, CMMC-RP, is the founder and president of Corporate Information Technologies (CIT). He leads CIT’s cybersecurity business practice, focusing on identifying and mitigating information-centric risk in upper-SMB and midmarket organizations. With over 20 years of information technology (IT) experience in regulated enterprise, financial, and critical manufacturing businesses, Lawrence brings unique insight into the fusion of information risk management, third-party supply chain, privilege management, and the practical operational IT challenges required to “get it all done” that many organizations face. He is an experienced information security practitioner who has designed and implemented hundreds of cybersecurity and cyber-risk programs incorporating key control frameworks including NIST Cyber Security Framework and CIS Controls (20 CSC). As an active member of the cybersecurity community, he is engaged in mitigating the blind spots and exposures introduced by smaller businesses into enterprise organizations with specific emphasis on improving the overall security of IT MSPs.

Kelly brings over 15 years of sales experience to the Channel, with the last five years dedicated to helping MSPs scale. As Channel and Community Manager at Slide, Kelly specializes in helping partners win new deals and maximize their MRR.

Brad Gross is the founding partner of the Law Office of Bradley Gross, P.A., a law firm that specializes in transactions involving technology service providers, solution resellers, IT professionals and technology companies worldwide. Brad is one of the leading international legal authorities in cloud transactions, having counseled thousands of MSPs nationwide for over 23 years. He has been listed on fifteen occasions to the national list of Super Lawyers in IT & Technology Law. Brad has his own podcast, TechnologyBradcast.com, that covers security, licensing, and contract issues for MSPs, and sits on the Board of Digitunity, a non-profit organization that helps close the digital divide. He is also the founding partner of MSPTerms, a cloud-based document management platform engineered for MSPs.

Joining the company as a Cyber Hero in November of 2019, Sean shares his in-depth knowledge of the ThreatLocker Zero Trust platform as a Senior Account Executive for managed service provider clients (MSPs). He is a valued representative of the ThreatLocker brand, ensuring clients have a smooth and optimal experience across the board.

Samuel Mascato is a nationally recognized Sandler trainer known for high-energy, no-nonsense sessions that challenge MSP owners and sales teams to sell smarter and lead with confidence. With decades of experience in complex B2B sales, Sam understands long cycles, recurring revenue pressure, commoditization, and margin erosion. He helps managed service providers win higher-value clients, protect pricing, and build predictable growth without relying on hope or hustle. Ranked among the top trainers in the Sandler network, Sam delivers practical, real-world strategies focused on the attitudes, behaviors, and systems that drive measurable results.

Ronnie Parisella is a Sr. IT Pro with over 25 years experience working in NYC IT Services. Before branching out, Ronnie worked for Charles Schwab & Co., the McGraw-Hill companies, Scholastic Books, MTV, and the New York New Media Association (NYNMA). After co-founding and running a successful MSP for 10 years, he has been a consultant to the industry fitting in where needed, from Help Desk (Have you tried turning it off and on?) to Management Consulting (Have you tried turning yourself off and on?). He has helped build or rebuild over a dozen MSPs and now is focused on excellence in Project Management through tight tracking and controls. He's a frequent contributor to numerous industry publications and was named a leading CTO under age 40 by VAR Business magazine. When not helping others build MSPs, Ronnie collects comics and shoots pool in Upstate NY.

Michael Siggins is the founder and publisher of The ChannelPro Network. Since March 2007 the network has been providing targeted business and technology information for the IT channel. Via its print and online properties, the network delivers expert opinion, analysis, news, product reviews, and advice vital to business success. Michael is also president and publisher of ChannelPro: The Insider’s Guide to SMB, the only channel media property dedicated to the needs of channel professionals working in the SMB marketplace. Prior to founding The ChannelPro Network, Michael worked for more than 14 years at IDG, the world’s leading technology media, events, and research company.

Dawn Sizer is a CEO and technologist with security, training, and policy specializations. She can make complex technical information relatable for any audience. This is showcased in her writings, speaking engagements, her MSP (3rd Element), and podcast (Rebel Executives). 3rd Element incorporated in 2005 and has made CRN’s MSP 500 list for the last four years. Dawn has been nominated as one of the top women in the channel for the last three years, holds an MBA in IT, as well as industry standard certifications. She sits on Partner Advisory councils of five of the top distributors, security, and cyber insurance companies in the space, as well as The Channel Company for XChange and Women of the Channel. Dawn has been married for more than 25 years to her husband and partner in everything. They have two boys and two goofy dogs, Pilot and Odin.

Stephen Smith is the CEO and Chief Hunter at Channel Hunters, a visionary behind Channel Hunters, driven by a mission to connect every MSP with their ideal clients. His leadership turns bold ideas into real, scalable results that keep the pack moving forward.

ChuckStorms is a cybersecurity sales and strategy leader with an MBA in Finance & Strategy from Rutgers University. He has helped build several channel-focused go-to-market programs tailored toward helping MSPs and MSSPs adopt portfolio enhancing services that are built on cybersecurity frameworks. Chuck brings deep expertise in aligning compliance, technology, and growth — and a unique perspective on how AI is transforming the cybersecurity landscape.

Brandon Taylor is an award-winning speaker and Channel Development Manager at Kaseya, with over a decade of experience in the IT channel—including 7 years at Kaseya. He works closely with MSP partners to drive business growth through strategic alignment with Datto BCDR and the broader Kaseya platform. With a strong foundation in sales engineering, partner enablement, and technical sales, Brandon brings both strategic acumen and practical expertise to every partner conversation. As a board member and part owner of his family’s MSP, he understands firsthand the challenges service providers face. Named Best Speaker at ChannelPro in 2025, Brandon is committed to helping MSPs not only survive—but scale—by turning technology into a true business advantage.

Henry Timm is a technology executive, cybersecurity advocate, and community builder focused on one clear mission: build stronger businesses, stronger communities, and a stronger IT industry. As CEO of Phantom Technology Solutions, Henry leads a performance-driven Managed IT Services Provider supporting compliance-focused SMBs across the Midwest. His firm partners with manufacturing, healthcare, and other regulated organizations to modernize, stabilize, and secure their technology environments with solutions designed for long-term reliability and accountability. He is also the cofounder of Rocket Fuel Factory, a business accelerator and incubator built to help MSPs, vendors, and IT consultants scale through community, coaching, and disciplined execution. Through education, strategic partnership, and practical enablement, Rocket Fuel Factory equips leaders to grow with intention rather than drift with the market. Henry is one of the original cofounders of The Tech Degenerates, a global community of MSPs, IT operators, and technology leaders committed to honest conversations, peer accountability, and raising operational standards across the channel. The community is known for cutting through noise, rejecting hype, and creating a space where experienced professionals can challenge each other, share lessons learned, and strengthen the industry from the inside out. With more than two decades of experience spanning IT leadership, cybersecurity, support, and software development, Henry operates at the intersection of technology strategy, operational discipline, and community engagement. He is known for addressing hard truths, guiding teams through meaningful change, and helping organizations build resilience that holds up under pressure. Henry serves in leadership on the GTIA Cybersecurity Executive Council and on the GTIA Global Leadership Committee. He is also an active member of FBI InfraGard. He advises vendors, nonprofits, peer groups, and event organizers committed to raising the bar for professionalism and security across the IT channel. He regularly cohosts MSP Community Live, a livestream series dedicated to elevating the broader IT community, and is a frequent podcast guest and industry contributor sharing insights on leadership, cybersecurity, compliance, and channel trends. His recognitions include CRN MSP 500 and Pioneer 250, Michiana Forty Under 40, the GTIA Community Leadership Award, a nomination for the GTIA Cybersecurity Leadership Award, and nominations for both the CompTIA Community Leadership Award and the Ernestine M. Raclin Community Leadership Award. Outside of his professional work, Henry remains active in initiatives supporting economic development, veterans, disaster relief, and civil rights advocacy. He welcomes opportunities to collaborate with leaders who are serious about building well, serving others, and moving the industry forward with integrity.

Matt Whitlock is responsible for the strategic direction and technical content of ChannelProNetwork.com. He brings more than 20 years’ experience working in the technology industry to his reviews, analysis, and general musings about all things gadget and gear. Matt’s decade of experience in online media, community management, and web development has been instrumental in propelling the ChannelPro brand into the digital future. Matt also lends his vocal talent (and sense of humor) as host for the ChannelPro Weekly Podcast, a weekly audio program specifically tailored for resellers, VARs, MSPs, and system builders. His spare time is devoted primarily to his wife and two wonderful children as sports cheerleader, amateur chauffeur, opener of jars, target for NERF bullets, maker of coffee and sandwiches, changer of AA and AAA batteries, and fixer of computers.

Michael Zbarsky is the cofounder of Blacksmith InfoSec, where he helps MSPs and SMBs build practical, scalable, audit-ready security and compliance programs. He brings more than 20 years of experience across IT, cybersecurity, and compliance, and has served as a vCISO for organizations in healthcare, finance, and professional services. Michael holds CISSP, CISM, and CRISC certifications. He is the coauthor of Forging Trust and cohost of the Get NIST-y podcast, where he shares practical insights on security program maturity, compliance, and governance.