Richard is an accomplished pre-sales engineer and consultant with 25+years of successfully selling solutions in the International Telecoms industry. He has clear lines of communication to both customer challenges and internal teams with a deep focus on the critical differentiators that drive customer value.Today, as a solution sales expert with a strong track record in enhancing Microsoft 365 and Teams performance for clients, Richard excels in optimizing user experiences by orchestrating data sources, proactive testing, and pinpointing failures to boost ROI in the modern workplace.