Paul Dippell is CEO of Service Leadership Inc., a leading solution provider and IT vendor consultancy and publisher of the Service Leadership Index®, the foremost industry benchmark worldwide. Prior, at USBX Advisory Services, Paul established its IT M&A practice, leading its founding transaction. At All Covered Inc., a large SMB IT services provider, he led M&A and integration, executing and integrating 18 transactions. He then founded a successful midmarket IT services firm with two private equity raises. At Xerox, Paul was vice president of managed services, serving F500 customers worldwide, and regional vice president for one-quarter of the division’s field operations. Prior, at CompuCom, he was national vice president of IT operations consulting for this $2B IT solution provider.
