Joe Cicirelli

Title Director, Remote Operations

Joe Cicirelli is Director of Remote Operations for Ntiva, Inc. Ntiva’s Remote Operations organization encompasses 3 tiers of Service Desk Technicians, the Service Request Team, the Network Operations Center and an Operations Engineering team. He brings 20 years of MSP experience in a multitude of roles such as Field Operations, Professional Services, Project management, Client Experience and Management/leadership. Joe’s focus is always centered around streamlining process and utilizing efficiencies to provide a great customer and employee experience.

Joe has been married for just over 15 years and has 1 son, 2 daughters and 2 dogs, Eleanor and Whitman. In his free time, Joe enjoys coaching his son’s basketball team, being an extension of the public school transportation system, spending time with his family and golf.

Ntiva's mission is to be a proactive IT partner that is dedicated to helping your business stay ahead of the technology curve. For more than 15 years as a managed IT services provider, they've worked in partnership with clients of all sizes and industries, helping them to reach their business goals using the power of technology.