Saying “we don’t do that” creates gaps, and in cybersecurity, gaps are where risk lives. When clients move forward without guidance on identity, data, or business applications, MSPs are often left dealing with the security and compliance fallout.

Ole explores how MSPs can strengthen their security posture and client relationships by guiding solutions they don’t directly deliver. Learn how partnering with TruNorth Dynamics enables you to support platforms like Dynamics 365 and Power Platform without adding operational burden or increasing risk exposure. This approach eliminates risk at the decision layer, not just by adding more tools.

Employee-owned devices have become one of the largest—and most overlooked—security gaps in the modern IT stack. While 79% of MSPs monitor corporate laptops, only 24% extend that visibility to employee-owned devices, even though these devices frequently access corporate data.

New research from Omdia highlights the risks of this blind spot: more than half of MSPs have experienced a BYOD-related security incident in the past two years. The majority of these incidents are not due to lost devices but stem from credential theft and email compromises.

Peter Giardino, Head of MSP Channel Strategy at Aura Business, will discuss how MSPs are driving the adoption of an identity-based approach to BYOD security. He will outline how this approach goes beyond traditional Identity and Access Management to address critical gaps, enabling MSPs to protect clients without adding complexity or risk.

Despite every security tool in their stack, client users are still sharing passwords – and MSPs are often doing the same behind the scenes to keep operations working. This results in audit gaps, lack of compliance, and security risks that MFA simply can’t fix.

In this session, we’ll show a different approach: Eliminate passwords entirely, for every user, every system, and every use case – including shared accounts. See how MSPs can secure both client and technician workflows without credential sharing, while maintaining full visibility and control. Includes a video demo of secure shared access in practice.

Attackers no longer rely on obvious malware, they’re increasingly exploiting trusted tools already present in your clients’ environments. From PowerShell to identity-based access, these techniques often bypass traditional detection and leave businesses exposed.

In this session, we’ll break down how these “living off the land” attacks work, why many security approaches fail to catch them, and what MSPs need to do differently to close these gaps. More importantly, we’ll explore how improving detection and response across these areas helps MSPs strengthen business resilience, reducing the impact of attacks and enabling faster, more effective recovery for their clients.