ChannelPro SMB Forum 2018: Long Beach

Nov 6th, 2018

Long Beach Marriott

4700 Airport Plaza Drive

Long Beach, CA 90815

Phone:

(562) 425-5210

Fax:

(562) 425-2744

The Long Beach ChannelPro SMB Forum was a full-day live event and featured presentations from some of the top SMB resellers and managed service providers in the country, sharing their insights on the hottest tech solutions in the SMB marketplace today.

Check out our sponsors for this event.

Main Group

Event Details

ChannelPro SMB Forum is designed to be a highly interactive, engagement-rich environment specifically to facilitate peer-to-peer networking.

Beyond the numerous educational sessions, the Forum is a unique opportunity for you to strengthen current relationships, or build valuable new ones. Throughout the event, you will have numerous opportunities to interact formally and informally with your peers and make connections with new colleagues.

Details for this event are still in the works. Check back soon for additional information about this event and how to register.

Sessions & Networking

Any times shown are subject to change; please check back frequently for updates or changes.
Times below are shown in time.

November 5th

Marketopia’s 4u2Grow Roadshow Workshop – FREE Training on How to Get the Leads and Sales You Want!

Karl Palachuk’s SMB Roadshow Workshop - The Killer Combo: Cloud Services and Managed Services (There is an admission fee for this workshop)

5-Steps to Launching Your MSSP Business Even if You’re Not a Security Expert (FREE Workshop).

November 6th

Welcome Cocktail Reception

Breakfast, Registration, and Networking Time

Session: Peer to Peer: Moving Up the Value Stack

Pulling in real money as a channel pro these days means cultivating vertical expertise, delivering strategic consulting services, and otherwise moving from IT basics to specialized offerings only you can deliver. Our panel of experienced channel pros will tell you how to do exactly that in this peer-to-peer session.

Presenters:

Luis Alvarez, Dave Seibert, Mike Ita, Erick Simpson

Session: Silver Selfie Shout-out

Session: MSP Talk: Operational Efficiency Pro Tips

Join MSP gurus Karl and Manuel Palachuk—aka the “managed service guys”—as they share battle-tested advice on topics like selecting tools, hiring techs, managing tickets, and measuring success during a live episode of their imaginary legendary MSP Talk radio show.

Presenters:

Karl Palachuk, Manuel Palachuk

Session: ChannelPro Quick Hits - Getting Started in the Internet of Things

These 10-15 minute mini-sessions will provide brief overviews of topics our attendees should have on their radar for the future.

Presenters:

Joshua Liberman

Session: Building a Lead-Generation Process

Led by one of the SMB channel’s top marketing experts, this learn-by-doing workshop will show you how to construct the kind of well-oiled lead generation machine that consistently produces fresh sales prospects.

Presenters:

Andra Hedden

Session: ChannelPro Quick Hits - Underappreciated Security Tips and Tricks

Session: ChannelPro Quick Hits - Revenue-Boosting Security Service Add-Ons

Session: Tech Trends TV Game Show

Play along with ChannelPro Technical Editor Matt Whitlock as he guides you through the latest hardware trends and profit opportunities, game show style. Just remember to answer in the form of a question if you want to win one of our prizes!

Presenters:

Matt Whitlock, Vincent Dwyer

Session: Award Voting & PM Snack Break

Session: Secrets to Pricing Success

Setting rates high enough to deliver strong profits yet low enough to be competitive is one of the trickiest parts of running an SMB technology business. This hands-on, interactive workshop will take some of the mystery out of that process, though, by walking you step-by-step through the process of creating smart prices for your services in your market.

Presenters:

Josh Peterson

Closing Remarks and Giveaways

ChannelPro SMB Forum 2018: Long Beach Sponsor Award Winners

Platinum

Gold

Silver

Lunch

Media Partner

Location Info

4700 Airport Plaza Drive, Long Beach, CA, 90815

Long Beach Marriott
4700 Airport Plaza Drive
Long Beach, CA 90815

$194.00 Single/Double
Cutoff Date: 10/15/18

To Make your Reservation.....
Book directly within the ChannelPro SMB Forum group room block by CLICKING HERE or dial (562) 425-5210 to make your reservations by phone. Be sure to reference the ChannelPro SMB Forum group when you make your reservation to receive the discounted room rate.

Treat yourself to the resort-like atmosphere and convenient location of a Long Beach Hotel near top attractions. Featuring modern accommodations and event space, the Long Beach Marriott offers luxurious Marriott Revive bedding, flat screen HDTVs, and sleek new décor just minutes from major sports teams, breathtaking beaches, and top corporations. Take delight in the unmatched airport convenience of this hotel near Long Beach, offering complimentary airport shuttle and free self-parking.

Transportation (all prices estimated)

Long Beach Airport

Distance from hotel: 0.5 miles
Complimentary hotel airport shuttle service is available upon request. Shuttle phone: 562-425-5210 x0.
Estimated taxi fare: $5 (one way)

John Wayne Airport - Orange County

Distance from hotel: 22 miles
Long Beach Marriott does not provide shuttle service for this airport.
SuperShuttle fare: $37 (one way); reservation required
Estimated taxi fare: $40 (one way)

Los Angeles International Airport

Distrance from hotel: 22 miles
Long Beach Marriott does not provide shuttle service for this airport.
SuperShuttle fare: $17 (one way); reservation required
Estimated taxi fare: $50 (one way)

Agenda

Any times shown are subject to change; please check back frequently for updates or changes.
Times below are shown in time.

Monday, November 5th
Time	Activity
2:00pm to 5:00pm	Marketopia’s 4u2Grow Roadshow Workshop – FREE Training on How to Get the Leads and Sales You Want!
5:30pm to 8:30pm	Karl Palachuk’s SMB Roadshow Workshop - The Killer Combo: Cloud Services and Managed Services (There is an admission fee for this workshop)
9:00pm to 12:00am	5-Steps to Launching Your MSSP Business Even if You’re Not a Security Expert (FREE Workshop).

Tuesday, November 6th
Time	Activity
12:00am to 2:00am	Welcome Cocktail Reception
12:30pm to 1:10pm	Breakfast, Registration, and Networking Time
1:10pm to 1:30pm	Opening Remarks and Peer Introductions
1:30pm to 2:20pm	Session: Peer to Peer: Moving Up the Value Stack
2:20pm to 2:30pm	Gold Sponsor Presentation - SherWeb
2:30pm to 2:45pm	Platinum Sponsor Presentation - The 20
2:45pm to 2:55pm	Session: Silver Selfie Shout-out
2:55pm to 3:40pm	Session: MSP Talk: Operational Efficiency Pro Tips
3:40pm to 3:50pm	Gold Sponsor Presentation - TruGrid
3:50pm to 4:00pm	Gold Sponsor Presentation - SYNNEX Corp.
4:00pm to 4:10pm	Gold Sponsor Presentation - Datto Inc.
4:10pm to 4:20pm	Session: ChannelPro Quick Hits - Getting Started in the Internet of Things
4:20pm to 4:30pm	Morning Break
4:30pm to 5:15pm	Session: Building a Lead-Generation Process
5:15pm to 5:25pm	Gold Sponsor Presentation - Eaton Corp.
5:25pm to 5:35pm	Gold Sponsor Presentation - Webroot Inc.
5:35pm to 5:45pm	Gold Sponsor Presentation - Cytracom LLC
5:45pm to 7:55pm	Lunch and Sponsor Showcase (Lunch sponsored by Vijilan)
7:55pm to 8:05pm	Session: ChannelPro Quick Hits - Underappreciated Security Tips and Tricks
8:05pm to 8:15pm	Session: ChannelPro Quick Hits - Revenue-Boosting Security Service Add-Ons
8:15pm to 8:25pm	Gold Sponsor Presentation - Avast Business
8:25pm to 8:35pm	Gold Sponsor Presentation - Linksys
8:35pm to 8:45pm	Gold Sponsor Presentation - Continuum Managed Services
8:45pm to 9:30pm	Session: Tech Trends TV Game Show
9:30pm to 9:45pm	Session: Award Voting & PM Snack Break
9:45pm to 10:30pm	Session: Secrets to Pricing Success
10:30pm to 11:00pm	Closing Remarks and Giveaways

Presenters

Session Speakers

Mike Ita

Mike Ita is the CEO and Founder of IT Corps, a Cleveland based IT consulting company. As CEO, Mike is responsible for customer satisfaction, business development and strategic planning. He brings over 20 years of IT experience to his company and is looking forward to showing you "Tech Done Right!" Before forming IT Corps, Mike served as Vice... more

Manuel Palachuk

Manuel Palachuk is the coach who will take you to the gym, not just send you there! He is the author of the book Getting To The Next Level: A Blueprint For Taking You And Your Business To The Top, and he is working on his next book Agile Service Delivery: The Ultimate Secret To Making Work Flow. He has over 30 years of business, management,... more

Luis Alvarez

Since founding the Alvarez Technology Group (ATG) in 2001, Luis Alvarez has grown the company from a small, two-person consultancy to a premier technology solutions provider in California, delivering security, IoT, and IT services. ATG is the leading managed security services provider on the Central Coast of California and supports many industries... more

Karl Palachuk

Karl W. Palachuk has built and sold two successful managed service business in Sacramento, Calif. He is a business coach, and the author of seventeen books. His books include "Managed Services in a Month," "The Network Documentation Workbook," and the 4-volume set, "The Managed Services Operations Manual." In fact, Karl has written and... more

Joshua Liberman

Joshua Liberman is president and founder of Net Sciences. He started PC Services in 1990, providing Novell networking and becoming a Master CNE. Since starting Net Sciences in 1996, Joshua has built and secured hundreds of networks in New Mexico and the area. Joshua has been a rock and ice climber, martial artist, and lifelong... more

Josh Peterson

Josh Peterson is the co-founder Bering McKinley, a consulting firm for MSPs and IT solution providers. Josh has been in the IT Solution Provider arena for the last 15 years. First as an owner, then as a management consultant with Taylor Business Group for 8 years, and now as founder of Bering McKinley. Josh’s track record of developing... more

Erick Simpson

Erick Simpson built and sold one of the very first MSPs in the industry and co-founded MSP University, where he grew and coached a channel of 30,000 IT solution providers through their MSP transformation. He is the creator of the MSP Mastered® Methodology for business performance improvement that has been licensed by numerous IT channel... more

Dave Seibert

Dave Seibert has been involved in the IT industry for 30 years. His background includes technical and management positions in start-ups, IT franchises, and Fortune 50 companies. His technical skills span several decades from CP/M OS-based computers to today's blade servers with virtualization. His management positions have included IT Director,... more

Andra Hedden

Andra Hedden is Chief Marketing Officer at Marketopia, a Clearwater, FL-based sales and marketing agency that provides end-to-end sales strategy, lead generation, marketing and sales enablement for the entire span of IT channel organizations. Andra is a marketing dynamo and established leader with a proven track record for building resilient... more

Rich Freeman

As ChannelPro’s founding and executive editor, Rich Freeman is responsible for setting overall editorial direction, covering industry trends, and reporting on breaking news in the SMB technology market. A veteran writer and editor, Rich has more than 25 years of experience in the IT industry, including over eight years in Microsoft’s... more

Michael Siggins

Michael Siggins is the founder and president of The ChannelPro Network. Since March 2007 the network has been providing targeted business and technology information for the IT channel. Via its print and online properties, the network delivers expert opinion, analysis, news, product reviews, and advice vital to business success. Michael is also... more

Matt Whitlock

Matt Whitlock is responsible for the strategic direction and technical content of ChannelProNetwork.com. He brings more than 20 years’ experience working in the technology industry to his reviews, analysis, and general musings about all things gadget and gear. Matt’s decade of experience in online media, community management, and web development... more

Sponsor Speakers

Tim Conkle

Tim Conkle holds over 30 years of entrepreneurial success in the Information Technology and Services sector. As a leading voice in the Managed IT Service Provider space, Tim is dedicated to developing simple, solid IT solutions for SMB clients and MSPs (Managed Service Providers) across the nation. His notoriously energetic nature, along with his... more

Tania Sheppard

Tania Sheppard is a 20-year channel veteran, who began her career in two-tier distribution at MicroAge in Tempe, AZ. Moving into the network security arena, Tania continued her channel support role managing VARs for Symantec. After moving to northern CA from AZ, she transitioned into the adjoining channel world of MSPs, helping them achieve sales... more

Sarah Morgan

A 15 year technical sales veteran, Sarah has worked alongside MSP partners at Webroot for the last 4 years. Sarah’s focus is working specifically with Webroot’s Managed Service Provider partners. Her passion resides with helping MSPs improve efficiency and profitability in the cloud-based security solutions they manage for their customers.

Peter Ayedun

Peter Ayedun is an accomplished technology professional with over 20 years of experience delivering technology solutions. He has led complex technology deliveries for enterprise organizations, including AT&T, General Electric, McDonald’s Corporation, Abbott Labs, Accenture, Nike, US Department of State, and many large US hospitals. Peter co-... more

Noah Sessions

As vice president of marketing for Cytracom, Noah Sessions focuses on empowering the nationwide channel partner network to engage end customers with UCaaS. Noah has over 25 years of high-tech experience across a broad range of industries and companies. From early and mid-stage startups to established, global companies, he has led businesses to... more

Kevin Nejad

Kevin Nejad is committed to fostering growth within the VAR, MSP, and MSSP community by offering the most comprehensive, easy to implement, and cost-effective security monitoring solution in the channel. Kevin has served Fortune 50 clients with distinction by integrating infrastructure and security operations within their organizations. With... more

Ken Bartlett

Ken Bartlett is Sales Engineer Manager at Avast Business, a division of Avast, the global leader in digital security products. Ken manages the Avast Business North American Sales Engineer team, leading all technical aspects of the sales cycle, positioning, strategy, onboarding, best practice configuration, presentations, and trade shows. He brings... more

Jan Spring

Jan Spring has been a part of the channel since 2006. From her first event at CompTIA Breakaway in Las Vegas in 2007, Jan built eFolder’s channel strategy as the VP of Channel Development. Immediately after her twelve-year tenure with eFolder, she joined CARVIR Cyber Security as the Channel Chief where she directed their entry into the channel and... more

James Jung

James Jung has more than 15 years of experience in the data center industry and currently holds the position of Partner Development Manager for the Southern California and Hawaii regions. In this role at Eaton, James works with IT channel partners to help drive sales and grow their businesses in the power category. He holds a Bachelor’s of... more

David Marosi

David Marosi has been instrumental in helping SherWeb achieve record growth over the last two years. He has 10 years of experience in local and international B2B sales and a keen understanding of the sales world. Additionally, his background as a stand-up comedian grants him the ability to relate to and engage with different personality types... more

Camden Fuller

Camden joined SYNNEX in 2012 and has spent his entire career in IT distribution as a Business Development rep, Product Manager and now Sales Manager. His knowledge working with IT resellers, vendors and products has given him the tools to build strong relationships and provide solutions throughout the channel. He is a graduate of... more

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ChannelPro SMB Forum 2018: Long Beach

Check out our sponsors for this event.

Main Group

Sessions & Networking

November 5th

Marketopia’s 4u2Grow Roadshow Workshop – FREE Training on How to Get the Leads and Sales You Want!

Karl Palachuk’s SMB Roadshow Workshop - The Killer Combo: Cloud Services and Managed Services (There is an admission fee for this workshop)

5-Steps to Launching Your MSSP Business Even if You’re Not a Security Expert (FREE Workshop).

November 6th

Welcome Cocktail Reception

Breakfast, Registration, and Networking Time

Session: Peer to Peer: Moving Up the Value Stack

Session: Silver Selfie Shout-out

Session: MSP Talk: Operational Efficiency Pro Tips

Session: ChannelPro Quick Hits - Getting Started in the Internet of Things

Session: Building a Lead-Generation Process

Session: ChannelPro Quick Hits - Underappreciated Security Tips and Tricks

Session: ChannelPro Quick Hits - Revenue-Boosting Security Service Add-Ons

Session: Tech Trends TV Game Show

Session: Award Voting & PM Snack Break

Session: Secrets to Pricing Success

Closing Remarks and Giveaways

ChannelPro SMB Forum 2018: Long Beach Sponsor Award Winners

Platinum

Gold

Silver

Lunch

Media Partner

Transportation (all prices estimated)

Session Speakers

Sponsor Speakers