In-Person Event

Feb. 28 - 29, 2024 | Chicago, IL

2024 ChannelPro LIVE: Chicago

Hyatt Regency Schaumburg

2024 ChannelPro LIVE: Chicago

ChannelPro LIVE: Chicago is a free IT channel event for MSPs and channel partners looking to grow their business.

Featuring expanded networking time with world-class vendors and your MSP peers, exclusive deals, prizes, and fast-paced educational sessions, ChannelPro LIVE: Chicago is a must-attend event for MSPs, VARs and channel partners looking to build profitable partnerships and accelerate revenue.  

Event Recap: Chicago Shines as Host City for ChannelPro’s 1st 2024 Live Event

Event Details

Dates

Feb. 28 - 29, 2024

Multi-Day Event
Location

Chicago, IL

Venue

Hyatt Regency Schaumburg

Cost

Free to Qualified Channel Partners

Event Schedule
Speakers
Sponsors
Awards
Additional Info

Event Schedule

Feb
28
Feb
29

Sessions for Wednesday, February 28, 2024

4:05 PM
Pre-Day Opening Keynote: Cultivating Leadership and Embracing Change: My MSP Journey
Join us for an inspiring keynote by Joanna Mirov, founder and legacy CEO of MXOtech (acquired by Ntiva in 2022). She will share her personal journey of conquering business obstacles, fostering organic growth with high client retention, cultivating a positive company culture, and delivering a unique service offering. Gain insights into the strategic decisions that transformed MXOtech into an attractive venture for potential buyers. This keynote is designed to provide actionable advice to business leaders looking to strengthen their client relationships and plan for the future.
4:35 PM
Local Partnerships Can Change the World: Refurbishing & Donating Tech to Those in Need
In a special address, PCs for People's regional account manager Loren Williams will showcase the transformative impact of refurbishing and distributing technology to bridge the digital divide.
4:45 PM
Shortening the Selling Cycle
While our favorite answer in sales in typically "Yes", our next favorite answer should be "No", rather than "Maybe" or "Let me think about it", which is more often than not a "slow no". Join us for this development session to "tune up" your selling process to help you get a yes or no faster.
4:55 PM
Strategic Networking exclusively for Chicagoland IT Pros: MSP Matchmaker
Unleash the power of strategic connections at our matchmaking network session. Attendees will be categorized based on their #1 need coming into ChannelPro LIVE. Then we'll connect you with an expert coach and MSP peers with complementary goals. Trying to acquire an MSP? We'll put you in a peer conversation with MSPs seeking to sell. Hoping to get more industry friends and referral business? We'll facilitate those conversations. Want to build a better vendor portfolio? Our experts will walk you through how to achieve that.

Sessions for Thursday, February 29, 2024

8:30 AM
Networking Breakfast
9:45 AM
Six Ways to Use AI to Improve Your MSP
10:15 AM
Uncovering Innovation. Learn How to Create a Strong and Loyal Customer Base by Giving Them Something They Didn't Even Know They Wanted: Presented by Kaseya (IT Complete)
Sponsored by Kaseya IT Complete
10:35 AM
Why TD SYNNEX for MSPs?
Sponsored by TD Synnex
10:45 AM
Hyper Automation Unleashed: Exploring the Power of ASIO, the Official Platform as a Service: Presented by Connectwise
Sponsored by ConnectWise
10:55 AM
Zero Trust at the Endpoint: Presented by Threatlocker
Sponsored by ThreatLocker
11:05 AM
Break
11:15 AM
Selling Up! 5 Strategies for Winning Bigger Accounts
11:45 AM
The Secret Path to More Profit: Presented by Galactic Advisors
Sponsored by Galactic Advisors
11:55 AM
Next-gen Enterprise Security: Threat Exposure Management (CTEM): Presented by Nanitor
Sponsored by Nanitor
12:05 PM
Gold Sponsor Presentation: Acronis
Sponsored by Acronis International
12:15 PM
Silver Sponsor ROI Lightning Round
12:45 PM
Product & Services Expo Luncheon
2:15 PM
The Secrets to Onboarding Clients Successfully
2:45 PM
Beyond Basics: Elevating Managed Services with Comprehensive Education and Partnerships
3:35 PM
Sponsor Awards Voting
3:50 PM
Keynote: Securing the Future: The Right Approach to Cybersecurity and Compliance Consulting
4:20 PM
Closing Remarks, Sponsor Awards & Attendee Giveaways!

Speakers

Speakers

Founder, CEO
MSP+OS

Adam Bielanski, CEO and founder of MSP+, is revolutionizing the Managed Service Provider industry. With over two decades in IT, Adam’s mission is to help tech leaders innovate, strategize, and execute for sustainable growth. His forward-thinking leadership has positioned MSP+ as the industry benchmark, offering fresh strategies that drive real results. Adam is not just following trends—he’s setting them. His collaborative approach makes him a true partner in growth, helping businesses thrive in an ever-changing tech landscape. As a published author and a member of the ConnectWise Advisory Council, Adam’s insights influence the future of the Technology Services industry. Through his keynotes and sessions, he empowers audiences to take action, equipping them with the tools to elevate their operations and maximize enterprise value.
Six Ways to Use AI to Improve Your MSP
Feb 29, 2024 9:45am
How Not to Get Fired by Your Clients
Feb 29, 2024 3:05pm
Owner & CEO
Simplex-IT

Bob Coppedge is owner and CEO of Simplex-IT, an Ohio-based managed services provider (Simplex-IT.com) he created in 2007 to help businesses with or without internal IT departments. Bob has worn just about every hat there is in IT: developer, network engineer, CIO, consultant. He has also authored three books: A CEO’s Survival Guide to Information Technology (available on Audible and narrated by Bob himself); The MSP’s Survival Guide to Co-Managed IT Services; and I Don’t Want Your Job: Is Co-Managed IT Services the Right fit for You? Bob speaks at many events nationwide. With a no-nonsense but humorous style of delivery, Bob dives right into critical, complicated topics and breaks them down into simple components. The topic? He takes seriously. Himself? Not so much. Business, IT, cybersecurity, science, history, philosophy. There’s no telling where his brain will go. You can connect with Bob at www.linkedin.com/in/rlcoppedge.
Selling Up! 5 Strategies for Winning Bigger Accounts
Feb 29, 2024 11:15am
McDonald Hopkins

Blair has extensive experience in data privacy consulting and responding to data security incidents as well as more than 20 years of insurance coverage consulting and claims knowledge. The majority of her practice focuses on responding to data security incidents while ensuring her clients remain compliant with state, federal and international requirements, as well as managing operational and reputational impact. She has also developed cyber incident response policies and protocols and pre-breach and compliance services to place her clients in the best position possible from a business, insurance, regulatory and incident response standpoint. Blair holds multiple IAPP certifications and recognitions (FIP, CIPP/US, CIPP/E, CIPM) and I have a Master of Science of Cybersecurity. I am also an Advisory Board Member for The Cyber Helpline and a Member/Mentor for the Women in Cybersecurity (WiCyS) Mentorship Program. She is an Adjunct Professor at IIT, Chicago-Kent College of Law teaching Cybersecurity, Data Privacy and Incident Response for the JD Certificate program in Data Privacy Law.
Six Ways to Use AI to Improve Your MSP
Feb 29, 2024 9:45am
Closing Remarks, Sponsor Awards & Attendee Giveaways!
Feb 29, 2024 4:20pm
Sr. Channel Editor
The ChannelPro Network

Anjali Fluker is Senior Channel Editor at The ChannelPro Network. She is an award-winning reporter and editor in the news industry for 25 years, specializing in topics including sports, local government, real estate and development, restaurants, and transportation for publications in Detroit, MI, and Orlando, FL.
Beyond Basics: Elevating Managed Services with Comprehensive Education and Partnerships
Feb 29, 2024 2:45pm
Sales Growth Architect
Sandler Training

Having spent 20+ years in the managed services space, Karen uses her passion for helping others as she guides companies in reaching their own growth goals. Karen specializes in helping companies seeking a systematic approach for prospecting, qualifying, and closing new business without giving away "unpaid consulting" to prospects who say they want to "think it over" then stop returning phone calls. She also helps companies who need direction in hiring and managing an "A player" sales team, who have previously thrown away too much time or money on the wrong people or the wrong strategies.
Shortening the Selling Cycle
Feb 28, 2024 4:45pm
Sr. Advisor M&A
NTIVA Inc.

Joanna Mirov is an accomplished entrepreneur and businesswoman who has established herself as an active advisor and guest speaker on business and technology. With a proven track record of growing a multi-million-dollar IT company and mentoring MSP leaders and women professionals, Joanna aims to share her knowledge and expertise with others, helping them to achieve their goals and reach new heights in their careers. Joanna’s dedication and hard work have been recognized by the industry, having won numerous awards, including the 2021 Enterprising Women of the Year Award, Top 15 Businesswomen in Illinois, Deborah Sawyer Rising Star Award, Crain’s Notable Entrepreneurs, and Channel Pro’s Peer of the Year Award. Through the power of speaking engagements, Joanna shares her passion for entrepreneurship and coaching others to recognize their strengths and reach their goals. Her energy is contagious as she genuinely seeks to help others succeed.
Pre-Day Opening Keynote: Cultivating Leadership and Embracing Change: My MSP Journey
Feb 28, 2024 4:05pm
How Not to Get Fired by Your Clients
Feb 29, 2024 3:05pm
Founder, Publisher
The ChannelPro Network

Michael Siggins is the founder and publisher of The ChannelPro Network. Since March 2007 the network has been providing targeted business and technology information for the IT channel. Via its print and online properties, the network delivers expert opinion, analysis, news, product reviews, and advice vital to business success. Michael is also president and publisher of ChannelPro: The Insider’s Guide to SMB, the only channel media property dedicated to the needs of channel professionals working in the SMB marketplace. Prior to founding The ChannelPro Network, Michael worked for more than 14 years at IDG, the world’s leading technology media, events, and research company.
Welcome Remarks
Feb 28, 2024 4:00pm
Opening Remarks
Feb 29, 2024 9:30am
CTO
Bering McKinley

As chief technology officer, Will Young oversees the development and consulting of Bering McKinley’s ConnectWise Automate and Service Management programs for the past three years. With 15 years of service delivery experience, he has built and run service departments both as an employee and a consultant. With a strong desire for continued knowledge and new challenges, Will participates in industry groups and is always looking for new ways to use technology to solve problems faster.
The Secrets to Onboarding Clients Successfully
Feb 29, 2024 2:15pm

Sponsors

Awards

  • Sponsor Awards

    • Best in Show
      • Kaseya’s IT Complete platform is the world’s first and only purpose-built platform designed to directly address the challenges of do-it-all, multi—function, IT professionals. One vendor with everything you need, woven together to save you time, smart enough to help you get more done, and in a way you can afford. Learn more at itcomplete.com
    • Best New Solution
    • Best Distributor
      • TD SYNNEX (created through the merger of Tech Data and SYNNEX) is an IT distributor and solutions aggregator for the IT ecosystem.

    • Best On-Stage Presentation
      • Kaseya’s IT Complete platform is the world’s first and only purpose-built platform designed to directly address the challenges of do-it-all, multi—function, IT professionals. One vendor with everything you need, woven together to save you time, smart enough to help you get more done, and in a way you can afford. Learn more at itcomplete.com
    • Best Expo Hall Presentation- Premier Sponsor
      • Galactic Advisors empowers MSPs to generate high-margin recurring revenue with turnkey third-party security assessments—plus the training, tools, and support MSPs need to sell and deliver competitively differentiated security and cyber compliance services. If you’re an MSP looking for a clear path to scalable growth and greater profitability, reach out to Galactic Advisors today at https://www.galacticadvisors.com/.
    • Best Expo Hall Presentation- Silver Sponsor
      • As the MSP-dedicated business unit of Barracuda Networks, Barracuda MSP enables IT managed service providers to offer multi-layered security and data protection services to their customers through our award-winning products and purpose-built MSP management platforms. Barracuda MSP’s partners-first approach focuses on providing enablement resources, channel expertise, and robust, scalable MSP solutions designed around the way managed service providers create solutions and do business.
      • Huntress Labs is a leading provider of advanced threat detection and actionable cybersecurity intelligence for Managed Service Providers (MSPs), small-to-medium sized businesses (SMBs), and enterprises.

    • ROI Lightning Round Winner
    • Best Product or Platform
      • Kaseya’s IT Complete platform is the world’s first and only purpose-built platform designed to directly address the challenges of do-it-all, multi—function, IT professionals. One vendor with everything you need, woven together to save you time, smart enough to help you get more done, and in a way you can afford. Learn more at itcomplete.com
    • Most Exciting Solution
      • Galactic Advisors empowers MSPs to generate high-margin recurring revenue with turnkey third-party security assessments—plus the training, tools, and support MSPs need to sell and deliver competitively differentiated security and cyber compliance services. If you’re an MSP looking for a clear path to scalable growth and greater profitability, reach out to Galactic Advisors today at https://www.galacticadvisors.com/.
    • Best Security Solution
      • Huntress Labs is a leading provider of advanced threat detection and actionable cybersecurity intelligence for Managed Service Providers (MSPs), small-to-medium sized businesses (SMBs), and enterprises.

    • Best Cloud-Based Solution
      • Kaseya’s IT Complete platform is the world’s first and only purpose-built platform designed to directly address the challenges of do-it-all, multi—function, IT professionals. One vendor with everything you need, woven together to save you time, smart enough to help you get more done, and in a way you can afford. Learn more at itcomplete.com
    • Best Software Solution
      • ConnectWise empowers the most successful technology service providers in The IT Nation by preparing them not only for today but for the future. We connect them to a powerful suite of software solutions, an extensive platform of integrations, and the largest global community of IT professionals. Our tools and services allow partners to automate repetitive tasks, standardize service delivery, and manage information to help their businesses grow.

        Experience the IT Nation Community

        Contact ConnectWise

        Stay In Touch

    • Best Hardware Solution
    • Best Add- On Product
      • Acronis is a global cyber protection company that provides natively integrated cybersecurity, data protection, and endpoint management for managed service providers (MSPs), small and medium businesses (SMBs), and enterprise IT departments. Acronis solutions are highly efficient and designed to identify, prevent, detect, respond, remediate, and recover from modern cyberthreats with minimal downtime, ensuring data integrity and business continuity. Acronis offers the most comprehensive security solution on the market for MSPs with its unique ability to meet the needs of diverse and distributed IT environments.
      • Avast Business provides integrated, enterprise-grade endpoint and network security solutions for SMBs and IT service providers.
    • Editor’s Choice
      • Vicarius helps MSPs and MSSPs protect their clients' most critical apps and assets against software exploitation through TOPIA, an autonomous end-to-end vulnerability remediation platform. Founded by three security experts and backed by tier-one investors from Silicon Valley, Vicarius’ mission is to provide customers with problem-solving remediation solutions that proactively reduce risk wherever computer software resides. Learn more at vicarious.io.

2024 Chicago Event Awards

Cancellation

Registration Cancellation

ChannelPro events are free for qualified MSPs and IT channel partners. Our staff reviews all registration information, and if the business details you provide on the form do not meet the required qualifications, your registration will be canceled.

If you need to modify or cancel your registration, please email us at events@channelpronetwork.com.

Hotel Cancellation

If you do not attend the event at all and do not send us an email of your cancellation by Feb. 16, 2024, your reservation fee will not be refunded.

Please email us at events@channelpronetwork.com if you need to modify or cancel your hotel reservation.

Additional Info

Event Location:

Hyatt Regency Schaumburg - 1800 East Golf Road - Schaumburg, IL 60173

The Hyatt Regency Schaumburg offers modern upscale accommodations just 15 minutes from O’Hare Airport, 30 minutes from downtown Chicago, and minutes from Schaumburg business offices. Stay at the best upscale hotel in Schaumburg near Woodfield Mall.

Event attendees can book hotel room(s) at a discount rate through the event registration form.

Registration Terms and Conditions

Our sponsors make ChannelPro Events possible: We are proud to present a showcase of vendor solutions at every event to provide additional learning opportunities and enable channel pros to get one-on-one advice on employing new technologies and services to better serve their clients and their own businesses. Contact information of event registrants is shared with sponsors to allow them to keep you up to date on their solutions.

By attending this event, you consent to being photographed or filmed for promotional use, such as on social media, marketing materials, and our website, to capture and share memorable moments.

All registrants are enrolled in the ChannelPro Insider program and are eligible for free resources. You can unsubscribe at any time.

If you are a resident of California, you can click here CCPA form.

Attendee Code of Conduct

ChannelPro Code of Conduct

Privacy Policy

EH Media LLC privacy policy.

The ChannelPro Network is part of EH Media LLC.

About ChannelPro

The ChannelPro Network is a media company providing targeted business and technology information for IT decision makers and channel partners. Via its websites, live events and quarterly special reports, The ChannelPro Network delivers expert opinion, analysis, news, product reviews, and advice for IT decision makers and channel partners. Perspectives from partners, vendors, distributors, and analysts are spotlighted daily.

Explore ChannelPro

Reach Our Audience