ChannelPro SMB Forum 2021: Mid-Atlantic (Raleigh)

Oct 6th, 2021

Hilton Raleigh North Hills

This will be a full-day event and feature presentations from some of the top SMB resellers and managed service providers in the country, sharing their insights on the hottest tech solutions in the SMB marketplace today. You MUST attend!

Check out our sponsors for this event.

Main Group

Event Details

Sessions & Networking

October 5th

Workshop: The Vertical IoT: Industry Applications for the Internet of Things

Workshop runs from 3:30pm to 6:30pm. Get advice straight from channel pros like you about turning the IoT from drawing board concept to money maker in our preday workshop! Hosted by The ChannelPro Network and RIOT. Sessions include:

- Keynote: IoT Today and Tomorrow: Get an expert view of where the opportunities are now for IT providers in the Internet of Things and where they’re emerging fast from RIoT Executive Director Tom Snyder.

- One-to-One Chats: No one understands the why-to and how-to of applying Internet of Things technology to vertical industry challenges like one of your peers, so we’ve got four of them lined up to share their real-world experiences with IoT in industries like healthcare, hospitality, and more.

- Panel Discussion: Retail is such a big vertical for the Internet of Things that we need a panel of insiders to cover it all. Hear their front-line take on the many ways retailers are using the IoT to drive revenue, efficiency, and customer loyalty.

Presenters:

Schyler Jones, Andrew Sampson, Corey Kirkendoll

Cocktail Reception

Join us for the Welcome Cocktail Reception from 7:00 to 9:00pm at the hotel. This is a great way to unwind and meet folks prior to the main day event.

October 6th

Breakfast, Registration, and Networking Time

Doors open at 7:30am ET with a nice breakfast. Sessions begin at 8:00am ET.

Presenters:

Rich Freeman, Michael Siggins, Colleen Frye

Opening Remarks and Peer Introductions

Secrets to Bigger Cloud Margins

Margins on cloud services, according to conventional wisdom, are always and permanently slim. Meet three channel pros proving that stereotype wrong.

Presenters:

Jamison West, Corey Kirkendoll, Lisa Shorr

Peer to Peer: Serving the New Normal Customer

What separates channel pros who struggled with last year’s recession from those who were ready for the challenge and are now thriving in the new normal? Get answers straight from two top-performing MSPs.

Presenters:

Juan Fernandez, Peter Melby

Luncheon and Sponsor Showcase

Stump the Sales Pro

You’ve got questions. He’s got answers. Get real-time, real-world advice on your thorniest sales and marketing challenges from our guest sales master.

Presenters:

Mike Schmidtmann

Principles of Zero Trust Security

Everyone says a zero trust strategy is the only way to secure work-from-home environments and everything else. What does that mean in practice though? Our panel of security experts will provide practical, concrete advice on building a zero trust architecture.

Presenters:

Rebecca Herold, Bruce McCully, Michael O'Hara

The Channel Pro’s Strategic Roadmap to Success

An expert look at tools and metrics for monitoring and managing progress against a high-growth business strategy. What gets measured gets done!

Presenters:

Manuel Palachuk

ChannelPro SMB Forum 2021: Mid-Atlantic (Raleigh) Sponsor Award Winners

Titanium

Platinum

Sapphire

Premier Gold

Gold

Silver

Bronze

Cocktail Reception Host

Location Info

3415 Wake Forest Road Raleigh, North Carolina 27609

Hilton Raleigh North Hills
3415 Wake Forest Road
Raleigh, NC 27609
919-872-2323, OPTION 1

$179.00 Single/Double
Cutoff Date: 09/13/2021

To Make your Reservation.....
Book directly within the ChannelPro SMB Forum group room block by calling 919-872-2323, OPTION 1. Be sure to reference the ChannelPro SMB Forum group (Group code: CPRO) when you make your reservation to receive the discounted room rate. You can also make your reservation online at this link.

Agenda

Event Time Zone:

US Eastern (UTC-05:00)

Tuesday, October 5th
Time	Activity
3:30pm to 6:30pm	Workshop: The Vertical IoT: Industry Applications for the Internet of Things
7:00pm to 9:00pm	Cocktail Reception

Wednesday, October 6th
Time	Activity
7:30am to 8:00am	Breakfast, Registration, and Networking Time
8:00am to 8:15am	Opening Remarks and Peer Introductions
8:15am to 8:55am	Secrets to Bigger Cloud Margins
8:55am to 9:20am	Titanium Sponsor Presentation: Dell Expert Network
9:20am to 9:35am	Premier Gold Presentation: The 20
9:35am to 9:55am	Platinum Sponsor Presentation: ThreatLocker
9:55am to 10:35am	Peer to Peer: Serving the New Normal Customer
10:35am to 10:45am	Break
10:45am to 11:00am	Premier Gold Presentation: Huntress
11:00am to 11:20am	Platinum Sponsor Presentation: N-able
11:20am to 11:30am	Gold Sponsor Presentation: Acronis
11:30am to 11:50am	Sapphire Sponsor Presentation: Datto
11:50am to 12:05pm	Premier Gold Sponsor Presentation: WatchGuard
12:05pm to 12:10pm	Silver Sponsor Presentation: Armor
12:10pm to 1:40pm	Luncheon and Sponsor Showcase
1:40pm to 2:10pm	Stump the Sales Pro
2:10pm to 2:20pm	Gold Sponsor Presentation: Egnyte
2:20pm to 2:30pm	Gold Sponsor Presentation: Graphus
2:30pm to 2:50pm	Platinum Sponsor Presentation: Nfina
2:50pm to 3:00pm	Gold Sponsor Presentation: Sophos
3:00pm to 3:10pm	Gold Sponsor Presentation: Cytracom
3:10pm to 3:20pm	Break
3:20pm to 4:00pm	Principles of Zero Trust Security
4:00pm to 4:40pm	Silver Sponsor Panel: What’s Next? Planning for a Hybrid Workplace
4:40pm to 4:50pm	Gold Sponsor Presentation: Webroot
4:50pm to 5:00pm	Award Voting
5:00pm to 5:40pm	The Channel Pro’s Strategic Roadmap to Success
5:40pm to 5:45pm	Closing Remarks, Awards, and Prize Giveaways!

Presenters

Session Speakers

Schyler Jones

Schyler Jones is the owner of MiradorIT LLC, an MSP in Concord, N.H. Schyler started with tech in 1979 when his high school acquired Apple II computers. After graduating in 1983, he joined the U.S. Navy for six years where he learned how electrons and bits enable computers to function. At one point he was charged with setting up and maintaining a... more

Rebecca Herold

Rebecca Herold has over 30 years of security and privacy experience. She is founder of The Privacy Professor Consultancy (2004) and of Privacy & Security Brainiacs SaaS services (2021). Rebecca has built compliance programs for hundreds of clients; co-authored NIST catalogs NISTIR 7628, NISTIR 8259, SP 800-213, NISTIR 8425, and TN 2066; and... more

Peter Melby

Peter Melby is the CEO of Denver-based MSP, Greystone Technology, a six-time Inc. 5000 honoree and a six-time Top Workplace winner. Peter has been named one of Colorado's Top 25 CEOs, 40 Under 40, and a ChannelPro 20/20 visionary. His leadership at Greystone has led to 17 consecutive years of growth and consistent recognition for market innovation... more

Mike Schmidtmann

Mike Schmidtmann has led information technology sales teams for more than 20 years. He currently works with solution providers across the United States on sales recruiting, new business development, and profit growth.Mike currently leads Trans4mers, a peer group for sales vice presidents and sales managers in the IT industry. Members consistently... more

Michael O'Hara

Michael O'Hara is owner and principal consultant of MEDSEC Privacy Consulting. He has spent 30 years in the information security and technology industry. As a CISSP, Michael is a thought leader and has made it his life’s mission to spread awareness about cyberthreats to business and laypeople alike. Michael embodies the concept of threat x... more

Manuel Palachuk

Manuel brings an infectious energy, inspiring audiences to embrace meaningful change with takeaways for resolute action. Manuel has run several successful companies, mentored many more, and spoken to audiences around the world. He helps organizations pull back the curtain to reveal the potentially toxic, rotting culture they've cultivated, and... more

Lisa Shorr

Lisa Shorr owns two successful businesses: Shorr Success and Secure Future Tech Solutions. Certified in Advanced Image Consulting and Corporate Consultancy, Lisa has spent more than 26 years in the sales, marketing, personal branding, and cybersecurity arena. Using her proprietary “Shorr-to-Shine System,” she has coached hundreds of businesses... more

Juan Fernandez

Juan Fernandez AKA The Chief Encouragement Officer has been invested in improving process and procedure, and empowering individuals to be successful while delivering business outcomes via technology his whole career. He is an early-stage investor in software startups as well asco-founder and CEO of the MSP Growth Coalition that has built a... more

Jamison West

Jamison West is a strategic coach with ConnectStrat. James has been a serial entrepreneur for 25 years. He built Arterian (formerly JWCS), an MSP that he grew from a one-man shop to 40 staff through both organic growth and the acquisition of four other IT services companies. He went on to co-found three SaaS companies including Teamatics,... more

Corey Kirkendoll

Corey Kirkendoll is the president and CEO of 5K Technical Services, an award-winning business committed to establishing solid IT solutions for SMB clients throughout the North Texas area. He has over 27 years of experience in the information services andtechnology sector, including holding various engineering and director-level positions at IBM,... more

Colleen Frye

Colleen Frye is managing editor of ChannelPro, which she has been involved with since issue No. 1 of the publication, first as a freelance copy editor and then adding writing and special project duties, until assuming her current role in 2017. Her work has appeared in publications such as InfoSecurity Professional, Application Development... more

Bruce McCully

Bruce McCully is the chief security officer for Galactic Advisors. Bruce helps MSPs take the guesswork out of security so their businesses can grow. He is the authority on that spot where cybersecurity and operations intersect. Bruce believes no one should have to lose sleep wondering if their systems are vulnerable to breaches. Why... more

Andrew Sampson

Andrew Sampson is president of Sampson and Associates Inc. (SAAI), a technology consultancy and services provider he founded in 1971. He holds a bachelor’s degree in industrial management from the Georgia Institute of Technology.

Rich Freeman

As ChannelPro’s founding and executive editor, Rich Freeman is responsible for setting overall editorial direction, covering industry trends, and reporting on breaking news in the SMB technology market. A veteran writer and editor, Rich has more than 25 years of experience in the IT industry, including over eight years in Microsoft’s... more

Michael Siggins

Michael Siggins is the founder and publisher of The ChannelPro Network. Since March 2007 the network has been providing targeted business and technology information for the IT channel. Via its print and online properties, the network delivers expert opinion, analysis, news, product reviews, and advice vital to business success. Michael is also... more

Sponsor Speakers

Vince Crisler

Vince Crisler is CEO and founder of Dark Cubed, a cybersecurity product company bringing effective and affordable cybersecurity to the SMB community through its MSP/MSSP partner network. A former White House CISO, he has more than 20 years of IT and cybersecurity leadership within the Department of Defense, Department of Homeland Security, federal... more

Terez Leach

Terez Leach is a dynamic channel leader focused on growing and engaging partner communities, driving partner program development and managing integrated campaigns. Her professional background encompasses a wide range of expertise across channel and business development, live event management, and integrated marketing. At Cytracom, Terez is focused... more

Sean Callahan

Sean Callahan joined WatchGuard in 2020 as a Channel Account Manager overseeing the New England territory. He's been in the cybersecurity industry for over 6 years, previously working for Sophos. Sean brings a wealth of knowledge and experience to his partners and their customers and continues to add value within the WatchGuard organization... more

Sarah Vogt

Sarah Vogt is a senior channel account executive at Sophos with a focus on managed service and cloud providers. With almost 15 years of channel field experience, Sarah is passionate about protecting her customers and partners from advanced threats. She has an extensive track record of achievements and is focused on building lasting professional... more

Sanjeev NC

Sanjeev NC is product manager at SuperOps.ai. He started his career in the IT service desk and moved over to process consulting where he led award-winning ITSM tool implementations. He was also a highly commended finalist for Young ITSM Professional of the year in itSMF UK’s annual awards. Sanjeev is currently on a mission to build tools that make... more

Ryan Bowman

Ryan Bowman is the director of solutions engineering at ThreatLocker, an Orlando, Fla.-based cybersecurity firm providing zero-trust endpoint security. Ryan is an IT and security professional with 20-plus years of experience as an MSP and IT services provider. He is dedicated to assisting partners in understanding the zero-trust architecture and... more

Miles Walker

Miles Walker joined the Graphus team in 2020 after 15 years insales/marketing and account management in London and Toronto. He is now based in Vancouver where his professional career started in radio at 104.9 XFM after studying Marketing/Sales and International Business at Capilano University. When Miles is not playing basketball, traveling,... more

Matthew Picarazzi

Matt Picarazzi is an account executive with Huntress who lives in Trumbull, Conn. Before working at Huntress, Matt spent time in sales at both Datto and Inbay Ltd. For years, he's helped SMBs gain the appropriate tools they need to successfully run their businesses and now specializes in helping them improve their cybersecurity tools.

Lewis Pope

Lewis Pope was a freelance PC repair for many years prior to transitioning to a formal IT career and had spent six years helping grow a break/fix repair shop into an MSP. For the past three years, he has helped N-able partners make that same journey. As a systems security certified practitioner (SSCP), he helps MSPs further mature their security... more

Lee Mash

A rising talent in the IT space, Lee Mash sharpened his leadership skills as a Sergeant in the Israeli military, specializing in counterterrorism. His experiences abroad broadened his perspective and provided him with a strong foundation of values on which he has built a flourishing career helping businesses achieve new growth through improved... more

Justin Thomas

As a pre-sales engineer with over 20 years of industry experience, Justin Thomas has worked within MSPs, architecting the infrastructures of SMBs and managing the support and partnership relationships with their clients and vendors. He is an expert in assisting in the evaluation of solutions to meet the needs of MSPs and SMBs alike. Using his... more

Jon Wolfe

Jon Wolfe is a senior channel partner manager at Nextiva, based in Scottsdale, Ariz. Previously, Jon was channel manager at Windstream Communications, and before that at PAETEC. He holds a B.S. in Biochemistry and Molecular Biology from East Carolina University.

Jason Pryce

Jason Pryce is channel development manager at Datto. Previous to Datto, Jason was employed at GeekSquad where he managed their services and sales teams. In 2014, beginning as a Tier 2 technician in Datto's industry renowned technical support department, Jason had a desire to help partners better understand the technology and aid in the sales... more

James Chang

James Chang has been in the IT industry for over 20 years. Started his career in distribution then ODM/OEM and now with QNAP (Manufacturer). During his 20 years he held various sales roles, from sales assistant to sales director. James has been with QNAP for over 10 years and is currently leading the QNAP US Sales team. QNAP has seen double digit... more

Gene Everette

Gene Everette is the marketing director of Nfina Technologies Inc. Nfina develops, manufactures, services, supports, and monitors Hybrid Edge-Cloud™, servers, data storage, HCI, PCs, and workstations. Gene holds a BA from Auburn University in graphic design and illustration. He has over 35 years of marketing communications and product marketing... more

Eric Weber

Eric Weber is the director of MSP sales at Mindmatrix. With over 18 years of experience in sales, Eric has worked in financial services, wireless communications, education, and most recently, the MSP channel. Over the last five years, Eric has helped many technology service providers and other IT companies grow their sales revenue by providing an... more

Eric Townsend

Eric Townsend is Americas SMB and MSP marketing director for Intel. To compete in the new digital economy, businesses often need to make significant shifts in their business operations and technical infrastructure to deliver on their ever-changing business goals. Many businesses are in the midst of their own digital transformation and are... more

Dakota Fitzgerald

As the SYNNEX Stellr cloud and platform strategist, Dakota Fitzgerald came to this role with a background in coding and development and mass communications. She strives to develop new and innovative cloud strategies that provide our resellers with the competitive advantage they need to navigate disruption and thrive in the cloud arena. By... more

Christine Gassman

Christine Gassman is director of global channel engagement at Armor Defense. She brings over 15 years of experience in the IT channel, specializing in fostering partner relationships and creating successful channel programs. Her most noted tenure was at Datto, where she was a multiple award-winning speaker and named to CRN’s Women of the Channel... more

Amy Luby

Amy Luby, head of community at Acronis, is a successful leader and entrepreneur in the global IT services channel, with an extensive record of achievement in channel sales program development and recruiting IT solution providers. She has strong technical expertise and domain knowledge in the rapidly evolving global managed, cloud, and security... more

You are here

ChannelPro SMB Forum 2021: Mid-Atlantic (Raleigh)

Check out our sponsors for this event.

Main Group

Sessions & Networking

October 5th

Workshop: The Vertical IoT: Industry Applications for the Internet of Things

Cocktail Reception

October 6th

Breakfast, Registration, and Networking Time

Opening Remarks and Peer Introductions

Secrets to Bigger Cloud Margins

Peer to Peer: Serving the New Normal Customer

Luncheon and Sponsor Showcase

Stump the Sales Pro

Principles of Zero Trust Security

The Channel Pro’s Strategic Roadmap to Success

ChannelPro SMB Forum 2021: Mid-Atlantic (Raleigh) Sponsor Award Winners

Titanium

Platinum

Sapphire

Premier Gold

Gold

Silver

Bronze

Cocktail Reception Host

Session Speakers

Sponsor Speakers